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Selling my HR24, Where are the purchases stored?

Discussion in 'DIRECTV General Discussion' started by jackten, Jul 25, 2010.

  1. Richierich

    Richierich Hall Of Fame

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    You have to tell Directv that it was Owned by the previous Directv Customer and they can check and see that it was Owned and then Flag it an an Owned DVR on your Account.

    I had to call Twice to get this done after a CSR with the Access Card Department refused to flag it as Owned until I had to call and get another Customer Service Agent who was Experienced to put in my notes on my account (after she had verified it was indeed Owned by the Previous Customer) and then she transferred me to the Access Card Department where they read the notes and noted that it was an Owned DVR.
     
  2. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    I agree with you there. Given the choice, I’d take the HR24 for more money every day of the week.

    Additionally, I don’t really see a reason to pay the extra money for an owned receiver. Speaking only for me, I don’t see an advantage.

    • I would prefer to plug in an eSATA drive rather than open it up (owned or not) so that doesn’t matter to me.
    • By the time I’m ready to drop it in favor of new model it won’t be worth much on the open market.
    • The “Additional Receiver” & “Leased Receiver” fee are exactly the same so I don’t save any money.
    • Owning the DVR will actually cost me more because of the higher price to acquire the receiver than the price to lease (which could be free in some cases...not usually but it has been known to happen).
    • Although the external enclosure adds cost to the drive it won’t offset the added cost to own the DVR.
    Besides, I still have old receivers and two dishes laying around that I need to get rid of. If it’s leased, I return them and I’m done...except for the dishes. They don’t seem to ever want them back. :grin:

    My 2¢ FWIW.

    Mike
     
  3. Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Umm... No it isn't.
    You better double check twice.

    All my equipment is classifed as leased.
    I had to jump through a lot of hopes, to deactivate a D12 and hang on to it for testing purposes.

    They actually did charge the non-return charge, because I didn't send it back in.
     
  4. jackten

    jackten Mentor

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    Well, all of my equipment was owned, even an H21 which was originally a leased piece of equipment, once it was activated on my account it became Owned equipment. I have seen my account and other employee accounts and all of the equipment i've seen has always been owned, as is this HR24. IMO, the HR24 is the way to go, primarily in terms of speediness. Scrolling through the playlist is SUPER quick and the guide can fly by too. Thanks for all the input, but I'm not sure we have a consensus or a test case on the recordings:

    Does getting a new access card make the recordings useless? I can see how it would, as the access card seems to "do" the decoding, but it seems like there's some other opinions out there.
     
  5. spartanstew

    spartanstew Dry as a bone

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    In other words, check four times.
     
  6. matt

    matt New Member

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    Like I said:

     
  7. Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Well if you are sure it is owned....
    All I know is that mine (and most of my co-workers) all our equipment is leased, just like the customers.


    As for the recording... just reset the entire box to erase the recordings.

    Typically before you can switch Access Cards, the box has to dial in (or internet connect) to make sure all PPV has been charged correctly.

    The non-ppv recordings shouldn't be tied to the access card, they are tied to the RID.
     
  8. jackten

    jackten Mentor

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    Earl,

    Are you an HSP account type or a DTV account type? In other words, are you an installer working for an HSP or do you work for Directv itself? I know there's a BIG difference in terms of equipment and billing, maybe that's what the difference is. Mine was a DTV account type, and all DTV account equipment is owned equipment.
     
  9. gfrang

    gfrang Hall Of Fame

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    For me lease is a win win except for the state tax i get charged each mouth.

    I would never think of buying a receiver.
     
  10. matt

    matt New Member

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    Jan 11, 2010
    Not in my case. I have never paid anywhere close to the lease price, even with my HR24. I have bought 2 HR20s in the past for less than $50 each, along with several other steals and deals. Maybe after I am out of my first year the prices will get down to $100 and possibly free, but why bother to wait for that?

    Because the hard drive may go out? Oh no! It's $20 for a leased replacement. If the one you bought works for years awesome, or if it only works for 2 days then you just leased a new receiver for the ~$50 you paid for the owned one, $20 for the card you needed, and $20 shipping. You just leased a DVR for ~$90; $110 off the normal lease price and $10 off a loyal customer discount. Sure, you extend your commitment that way, but who cares anyway? If I spend $100 or $200 on something I hope to use it for at least two years or I wouldn't have bought it.
     
  11. Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Yes, I work for Directv itself, and it is a DTV Account.
    And the system that was just added to my account two months ago, leased.
     
  12. jackten

    jackten Mentor

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    Well, that's an error somewhere. I'm not sure if you have access to it in your position, but look it up in DORIS. Activation of any equipment on a DTV account makes it owned equipment.
     
  13. matt

    matt New Member

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    Earl, do you have access to DORIS in your position? :lol: :lol: :lol:
     
  14. spartanstew

    spartanstew Dry as a bone

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    :lol:
     
  15. jackten

    jackten Mentor

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    Didn't mean to step on anybody's toes here, and I'm sure Earl does, but just something to look up if someone has access to it.
     
  16. matt

    matt New Member

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    Maybe we should move this to the Laughter Is The Best Medicine forum because I find that post pretty darn funny! :D
     
  17. Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    It's all good...

    Just posting to make sure that you verify it is owned, not really trying to drag out DTV internal processes here. I don't have an issue with my equipment being leased.

    If your's are flagged as owned... then I guess you are free to do with them as you wish.

    Let's not worry about if I have access to DORIS or Doris either :) My wife may be reading this thread...
     
  18. jackten

    jackten Mentor

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    Called Customer service and they confirmed All of my 6 Receivers all are owned by me, even the one which was originally leased (An H21 sent to my dad, which he didn't need, and I activated on my account instead) became owned upon activation.
     
  19. jackten

    jackten Mentor

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    Jul 7, 2009
    Sold
     
  20. jep8821

    jep8821 Mentor

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    Jun 24, 2007
    I was the one who purchased the Reciever and Directv had no problem activating it as owned. I called in advance and had Directv send a new access card. It arrived today as well. Everything went smoothly. I did proactively request the access card division when I called to activate it.

    Thanks.

    Jason Pollard
     

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