I have been a D* customer for 12 years and I called today to ask about an upgrade to the HMC and they stood firm on $399.00; not even half price, not anything. I then asked about moving to a SWM 8/16 since I am currently at 9 tuners (4 HD DVR) (1 SD DVR) and two dishes. They insisted on $249.00 including truck roll. I don't get it....... I know there are promo's for existing customers for the HMC unless people on this forum are not being truthful but D* says no.