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Should my discount appear on directv.com?

Discussion in 'DIRECTV General Discussion' started by California King, Nov 10, 2008.

  1. California King

    California King Legend

    Nov 24, 2007
    Hi, I called Directv a few weeks ago and was able to get $16 discount on my monthly bill for 12 months. After the call, I logged into directv.com and saw the discount. So it's been about a week after I paid for the month's bill, minus the discount, and I log into directv.com to just check that I will get my discount this month too. Unfortunately, I don't see it. Does this probably mean that I won't get the discount anymore, or do they just not show it on the website?

    Is the best thing to do is call or just wait and see if they add it near the end of the month? Has anyone had any similar experiences?

    Thanks :)
  2. MountainMan10

    MountainMan10 Icon

    Jan 30, 2008
    For me the recent activity adds the charges and then about two weeks later the discounts show. It seems the discounts don't show up until just before the bill is due.
  3. turey22

    turey22 Hall Of Fame

    Jul 30, 2007
    yeah the discounts sometimes appear late on the bill, so dont worry and wait to see if it appears and if it doesnt calll them up they will fix it
  4. bobnielsen

    bobnielsen Éminence grise

    Jun 29, 2006
    I get the GM Employee discount (retired from Hughes Aircraft) and it shows up at different times each month. Once it wasn't there and I feared that they might have stopped it since it has been a while since GM sold Directv, but it showed up twice the next month. It is rarely consistent.
  5. California King

    California King Legend

    Nov 24, 2007
    Thanks everyone!

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