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Sirius Ala Carte Selector

Discussion in 'Sirius XM General Discussion' started by DFDureiko, Dec 26, 2008.

  1. DFDureiko

    DFDureiko Godfather

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    Feb 20, 2006
    on the 22nd Dec we activated an Ala Carte capable radio. The online channel selector was down, so it selected 50 channels for us.
    The selector is still down, and customer service says it CANT change our channels??
    I guess offering this was mandated by the FCC? seems way too long for the system to still be broken on the 26th.
    How long can this go on without getting some sort of service rebate, as the service I purchased, is not being provided?
    Dan
     
  2. Ken S

    Ken S RIP

    6,201
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    Feb 12, 2007
    Call and ask for credits.
     
  3. DFDureiko

    DFDureiko Godfather

    274
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    Feb 20, 2006
    I did that and got 10.00, but that's not really the point, it's been down for 10 days, and there are two channels I want but can't get as not even THEY can change my channels.
    It appeared to be up last night, I selected the channels, made sure the radio was on (in the car) confirmed, nothing, re-sent authorization, nothing, the radio was on two hours, that's when I called, they informed me the system was down and had been.
    I just don't think fixing it is a priority as 10+ days is way too long to get something fixed don't you think
    Dan
     
  4. Jan 2, 2009 #4 of 10
    ChrisL01

    ChrisL01 AllStar

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    Jun 18, 2006
    I activated an a la Carte sub on 12/26 (~8pm CST) and it worked just fine. An hour ago I logged into to add a premium channel, sent the re-activation, and I had the channel in 10 seconds.

    Chris
     
  5. Jan 4, 2009 #5 of 10
    buzzdalf

    buzzdalf Godfather

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    Jan 27, 2003
    Is there just the 1 radio that can do ala carte?
    I was really looking forward to this when I heard it was coming with the merger, but I don't think I can switch to ala carte with my factory car radio?!?
     
  6. Jan 5, 2009 #6 of 10
    Dolly

    Dolly Hall Of Fame

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    Jan 30, 2007
    No it can't be done with a car radio. That was one of the reasons I didn't want the merger in the first place. Because I just have Sat. Radio in the car and that was the one thing that was made clear from the beginning that with a car radio there could be no a la carte :( :mad: That was one reason I couldn't understand why so many people wanted the merger. All along I have heard how much business Sat. Radio gets from cars, but then a big part of what helpd the merger to past was something that can't be used on a car radio :confused: May be a lot of people have both a car radio and also a house radio :shrug:
     
  7. Jan 5, 2009 #7 of 10
    buzzdalf

    buzzdalf Godfather

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    Jan 27, 2003
    OK.
    Thanks for clearing up my confusion for me
     
  8. Jan 9, 2009 #8 of 10
    DrZaius

    DrZaius New Member

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    Jan 24, 2006
    There are suppose to be new car radio's that will be able to do a la carte. You guys just have to give it some time. A lot of new radio's portable and car will be out this year.
     
  9. tedb3rd

    tedb3rd Godfather DBSTalk Club

    359
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    Feb 2, 2006
    I got the same error message. It just so happened that I ran to the kitchen for a few minutes... I had left that page on display and when I came back, the channel selector screen was up and I was able to update my list of channels I wanted.

    I had installed a new receiver in my car and my wife's. I learned that, even though the radios are on the same account, you have to go set them up separately. When I went to setup the 2nd receiver, it gave me the same error message but, after a few minutes and attempts, I was able to get in and change.

    Keep trying--just because it says it's down doesn't mean it is.
     
  10. Ozwalt

    Ozwalt New Member

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    Feb 24, 2009
    If they can produce an a la carte radio that works and also gives me the choice of both the Sirius and XM stations (and they make it AFFORDABLE), they may be able to keep me as a subscriber. Otherwise, I'm afraid I'm starting to pack.
     

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