The DTV installers were here yesterday to get my dvr on the internet. It still doesn't work. My guess is there are a few things wrong: 1)The DECA BBA is NOT detected by my router, consequently, it's not on the internet. I have tried different ethernet cables and different ports on the Belkin, F5D8236 router. I also made certain the cable they split was from DTV as opposed to Charter (Internet) Besides that issue, I think there's some stuff missing: 2) I think they installed the system as if I had an HR24 because there is no additional DECA box at the HR23. (I think I read that the HR23 does not have a built in DECA, so it needs an external DECA, in addition to the one at the router) 3) I also think there needs to be a band stop at each of the three D12s, at least that's what I've read. I also have power-off-rebooted every device in the system, and restarted everything in the order described in this forum. I just want to be sure I'm not barking up the wrong tree here. Your comments as to whether I'm right, or wrong in my ramblings would be appreciated.