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Sling Adapter for my VIP 722 doesn't work in my neighborhood?

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by savingpvtbryan, Aug 15, 2011.

  1. savingpvtbryan

    savingpvtbryan New Member

    Apr 7, 2007
    My whole subdivision uses Dish Network (wired directly into the homes from a base station with a bunch of dishes) and when I tried to order a Sling Adapter for my VIP 722, the customer service rep said that the Sling Adapter doesn't work in my neighborhood. He wasn't sure exactly why but his boss said something with the QAM signal I get through my house's wiring. I didn't really trust what he was saying so I stopped a Dish Network technician when he was in the area and asked the same question. He confirmed that the Sling Adapter doesn't work in my neighborhood because TV2 is disabled where I live. He said I could use a regular Slingbox though.

    Do you guys know why TV2 would be disabled? Is there anyway around this problem?
  2. rasheed

    rasheed Godfather

    Sep 12, 2005
    TV2 could only be enabled if they run special custom coax wiring to the second tv location. I am not sure that this is an option for you. Otherwise, it might be difficult for them to limit who can see your TV2 signal.

  3. RaymondG@DISH Network

    RaymondG@DISH Network New Member

    Jul 21, 2011
    I can understand that this is confusing, the reason you are unable to use the Sling Adapter in a subdivision or MDU (Multi Dwelling Unit), is because the account would be classified as a commercial account. The account wouldn't be able to access the receiver or receivers through DishOnline.com or the DRA (Dish Remote Access). Dish Online and the DRA need to be able to access the receiver and its connection with the Sling Adapter to work.
  4. tampa8

    tampa8 Godfather/Supporter

    Mar 30, 2002
    Get a slingbox.
  5. coolman302003

    coolman302003 2014 NBA CHAMPIONS!

    Jun 2, 2008
    This problem could probably be easily fixed by Dish if they would allow the Sling Adapter to connect directly to the desktop version of the SlingPlayer software as well as the mobile SlingPlayer app.

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