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Sling broken, Dirt help?

Discussion in 'General DISH™ Discussion' started by fudpucker, Sep 29, 2012.

  1. fudpucker

    fudpucker Godfather

    1,072
    54
    Jul 23, 2007
    NW Iowa
    Are there any DIRT folks around? My sling on my 722 has stopped working - happened at the worst time, while I was on the road. Came home and tested: the light does not come on when I plug it in (and I tried both USB ports) and no message on the TV when I plug it in.

    I tested the USB ports themselves by plugging in my external USB HD, and it works just fine, so it is the Sling. Hard to see what could go wrong with it, since it looks like a thin solid metal slab! But it definitely is no longer working.

    I am asking for DIRT help just because I called and got someone who was quite nice but their accent was so strong I simply could not understand them.

    Thanks!
     
  2. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    Please PM me your account number and verify your 4 digit PIN number so I can review sending a replacement Sling Adapter. Please let me know. Thanks.

     
  3. fudpucker

    fudpucker Godfather

    1,072
    54
    Jul 23, 2007
    NW Iowa
    I am guilty of complaining here about some DIsh issues, but the tech support is second to none. Seriously.

    Will do, Ray, thanks for the VERY quick response.
     
  4. fudpucker

    fudpucker Godfather

    1,072
    54
    Jul 23, 2007
    NW Iowa
    Great response from DIRT but FWIW the Sling apparently only has a one year warranty. Argh! ;)
     
  5. tampa8

    tampa8 Godfather/Supporter

    2,007
    33
    Mar 30, 2002
    I would contact the loyalty department and explain when you bought it and it last only one year. You like Dish service and the use of the Sling is important, but you don't want to buy one every year. Will they send you another one.... Worth a try.

    OR - if you sling alot consider getting a regular slingbox. It does more, works great. For one reason or another, either watching something or checking my security cameras I use mine daily.
     
  6. boba

    boba Hall Of Fame

    5,580
    0
    May 23, 2003
    On electronics a 1 year warranty is quite good, what are you expecting a 100,000 mi warranty? I see no reason a manufacturer has to replace something that has outlived a 1 year warranty. That is what retail stores are for, replacing worn out products.:):):)
     
  7. fudpucker

    fudpucker Godfather

    1,072
    54
    Jul 23, 2007
    NW Iowa
    Ohm, just frustrating to have to throw something like a sling away after a little over a year.
     
  8. bigglebowski

    bigglebowski Legend

    225
    2
    Jul 27, 2010
    Might want to get used to that concept as it seems that is the way we are headed. How about throwing away your TV just after a few years.
     

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