Sling problems

Discussion in 'General DISH™ Discussion' started by finniganps, Oct 11, 2011.

  1. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    Does your receiver show to be online? Have you unplugged the receiver from the electrical outlet for 10 seconds and plugged back in to reboot the receiver? Would you provide your login information in a PM to me so I can test your account with my equipment here. Please let me know. Thanks.

     
  2. schmack

    schmack AllStar

    58
    0
    Sep 10, 2005
    Yes, and I can stream from it. Hard reboot doesn't help. I did send you that PM. Thank you for your help!

    UPDATE: now it is working again
     
  3. TheFoxMan

    TheFoxMan AllStar

    93
    0
    Aug 25, 2008
    Marion, Iowa
    Same problem here. I can stream my 722 and set timers, but the recordings list is empty. Life would be good if DISH would bring back DRA for its superior online DVR control and keep DO for whatever it offers to those who like it.

    Correction: I found a link that gets me to a DRA server that works. Also, I just checked DO again and can now see both my recordings and timers, which no longer matters since I can finally resume using DRA.
     
  4. schmack

    schmack AllStar

    58
    0
    Sep 10, 2005
    With this help from yall I am now able to Sling from DO, DRA, and Slingbox.com directly! Thank so much!
     
  5. JARON46

    JARON46 New Member

    3
    0
    Jan 31, 2011
    I got the Sling yesterday, I could see my recordings but when I tried to watch them nothing appeared on my computer screen.

    I gave up and sent the Sling back to Dish.
     
  6. schmack

    schmack AllStar

    58
    0
    Sep 10, 2005
    Thats a shame. IT is cool once you get it working.
     
  7. MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

    361
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    Jan 18, 2011
    There is an intermittent known issue with the DVR recordings on the dishonline website. The engineers are working on the issue but you could have watched live TV and the recordings will be back up shortly. I am sorry that you chose not to ask for assistance, as we could have got that working for you. I love the sling and I use it pretty much on a daily basis.
     
  8. finniganps

    finniganps Hall Of Fame

    1,518
    0
    Jan 23, 2004
    I'm the OP on this. I find that it works intermittantly and there's no predicting why. I hope they get it resolved and I'm glad there was no sot to me for this (rebate made it free). If I was paying monthly for it, I also would have sent it back.
     
  9. MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

    361
    0
    Jan 18, 2011
    There are still some lingering intermittent issues with the sling but can you please let me know what issue precisely you are encountering, DVR functions, Live TV, viewing DVR recordings, etc. I do use my sling daily so I do report my issues ASAP to our engineers but I need account specific reports for them so we can get all these issues resolved. Please let me know, thanks!
     
  10. HarveyLA

    HarveyLA Legend

    137
    0
    Jun 8, 2006
    Two nights in a row, I accessed Sling Guide (not Sling Box) from a remote location, using Dish Remote Access, once to set a recording, and the next night to check and see if it was still on the record list.
    Both times, my wife called me from home to tell me the Dish receiver (VIP 722) would not respond to the DVR button, to display the list of recorded programs. So she couldn't watch any recordings. Tried two different remotes. Reboot did not help, until the 722 was completely unplugged, then restarted. Then the list came back. I have never had this problem before. It seems like more than coincidence that it happened on these two nights. I had logged off of Sling Guide, by the way, before she called me. Anyone else run into this problem?
     
  11. Transplanted Yankee

    Transplanted Yankee Mentor

    38
    0
    Oct 17, 2010
    I've only had my Sling for a week however, I noticed setting up recording for two shows via the Sling Guide remotely, it showed remotely that those shows were queued to record. When I physically looked into scheduled recordings on the 722K itself only one of the recordings was listed..Remotely checked again, and both were there buy yet again on the 722 itself it only showed one hence, only one show actually recorded..Weird.
     
  12. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    I've setup timers on my personal receiver with all the timers I've setup displaying on the receiver when I return home. I just tested on my equipment here (setup 5 timers) and then saw each timer in the timer list. Have you tried unplugging the receiver for 10 seconds and plug back in to have the receiver reboot? Please let me know if you continue to have problems with the remote timers. Thanks.

     
  13. Klatu

    Klatu Cool Member

    26
    0
    Jun 22, 2011
    When I try to get into dish network through the Sling adapter on my smartphone, I now can connect.

    But like before L721 upgrade, I can't watch anything the first time I try as a screen says I'm not connected. So I just go completely out of the program and then come right back in and it works fine and can watch tv.

    I have never tried to set up any recordings yet, so I guess I'll try that sometime.
     
  14. schmack

    schmack AllStar

    58
    0
    Sep 10, 2005
    Mine has been down for a week. Since I am not at home all I can do is have the unit rebooted and select SEND STATUS, which I have done, but I can't be in front of my TV when I call for help so I get none.

    Someone on this forum helped me once, but he hasn't returned my last few PMs.

    I really wish this Sling was more reliable.
     
  15. Transplanted Yankee

    Transplanted Yankee Mentor

    38
    0
    Oct 17, 2010
    I have 2 issues with my Sling Adapter and 722K. As I mentioned earlier, and is still persistent, is that if I'm using DRA to schedule a recording, it indicates it's set to record. If I physically look at scheduled recordings on the 722 nothing is queued to record. So the way it stands now is that I have to manually schedule a recording on the DVR and am unable to do this with DRA.
    The second issue is that whenever I turn both the TV and DVR on I keep getting the Press Zero to configure your receiver. If I do this, the next time I turn everything on, I get the same message. I've unplugged the receiver and that did not resolve that issue. I would just like to use DRA to schedule recordings.
     
  16. schmack

    schmack AllStar

    58
    0
    Sep 10, 2005
    Placed my 922 outside of my router connected directly to the cable modem, now it is working again.

    ...but now it isn't, again. Argh.
     
  17. schmack

    schmack AllStar

    58
    0
    Sep 10, 2005
    Well, after several calls I have a new 922 coming tomorrow. If this one can't stream out then I may have to call my ISP, Time Warner, for help! It's like the outbound packets are no longer getting out.

    I have spent some real time and effort troubleshooting, enough to justify a $115 trip charge and $17 for a 722 to be installed in my office/crashpad and $10/mo to power it up. Sling is just not reliable enough for me, and now that it is totally down I think its time to nip this problem in the bud, as it were.

    What is a 722k and should I care? I had to pay $17 to upgrade from a 612 they were going to give me. One quick google on that so I am sure that is seventeen bucks well spent.

    Slight update: I just called in and requested a 722k with the MT2 OTA adapter as I already have an antenna on the roof for locals. Anyway, I wasn't told about any additional expense, but the 722k with an OTA mod should be cool for Christmas. I wonder if the MT2 OTA unit is the same for my 922 and this 722k, just in case I need to use it in my other unit?
     
  18. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

    3,148
    12
    Jan 23, 2008
    It is. Both the 922 and the 722k use the same MT2.
     
  19. schmack

    schmack AllStar

    58
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    Sep 10, 2005
    Nice. I think I'll put the 722K in the living room and move the 922 into my office instead. Then I can go ahead and use the MT2 OTA in the 722K right there and if I want later I can add Google TV integration, if that gets better. Plus that will make the Blockbuster content finally available in the living room. Nice upgrade for Christmas, and I can sell of my HD HomeRun OTA Digital ATSC network tuner, I suppose. That is one cool piece of hardware.
     
  20. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

    3,148
    12
    Jan 23, 2008
    I'd skip the Google TV integration. Mine works great without it.
     

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