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Slow HR20-700...all of a sudden?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by claymanhb, Jul 29, 2010.

  1. Oct 1, 2010 #81 of 149
    TheRatPatrol

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    Ok mine is slow again too. My 24 is fast though. Maybe I'll get another 24 and get rid of the 20.
     
  2. Oct 2, 2010 #82 of 149
    kfcrosby

    kfcrosby Godfather

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    Mine was worse last night and exhibiting the same symptoms you mention.

    +1 here too. I have had this sporadically happen a very few times in the past, but recently it is getting to be a major problem.
    :(
     
  3. Oct 2, 2010 #83 of 149
    bnwrx

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    I have similar symptoms. But here is my unusual twist. One day this week, all these problems disappeared temporarily. My guide was very quick to load,exit was fast and all functions really were speedy. It seems that after I went to "TVApps" once, things went back to being very slow and are still very slow. Maybe it is just coincidence, don't know. It is frustrating when the DVR is this slow though!! :nono2:
     
  4. Oct 2, 2010 #84 of 149
    Zamps

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    Mine has been pretty slow the past couple of weeks also. I'm getting really tired on this and will probably call DTV and hopefully get a newer box.
     
  5. Oct 2, 2010 #85 of 149
    TheRatPatrol

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    UGH mines deathly slow. Any ideas whats going on?
     
  6. Oct 3, 2010 #86 of 149
    bnwrx

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  7. Oct 3, 2010 #87 of 149
    TheRatPatrol

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  8. Oct 5, 2010 #88 of 149
    jefirdjr

    jefirdjr War Eagle

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    I don't know what happened, but on Saturday 10/2 when I turned on the TV about 10 am (both HR20-700's always on) to start watching football, both receivers were fast, with no delays on ANY functions.
    I did NOT do any recent reboots, or make any changes, but both receivers have stayed fast through the week-end, and are still fine today (10/5).
    I now have no doubt that the problem is NOT hardware related! I am now suspicious that there is something is the guide data that is randomly making this problem come and go.:confused:
    Anyone else see an improvement over the week-end?
     
  9. Oct 5, 2010 #89 of 149
    bnwrx

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    Mine seemed quick also, but then yesterday I used "TVapps" and then it went back to being slow again. So I rebooted and it seems ok again now??
    This is really annoying, my HR20 was always pretty steady until the new release a month ago.
     
  10. Oct 5, 2010 #90 of 149
    jefirdjr

    jefirdjr War Eagle

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    I just tried my TV Apps, and see no change in response.....Still fast!:):)
     
  11. Oct 6, 2010 #91 of 149
    Wilhite

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    I did a little bit of additional testing last night to see what I could find.

    Playback was normal as was any fast forwarding, skipping, pausing, unpausing during the playback.

    Navigation of the guide was pretty much normal as well. I was able to page through the channels and move from one time period to the other without delays.

    Browsing through my playlist was where I saw the worst of the slowdowns. Paging down, moving from program to program, opening folders - all of these functions were taking on the order of (multiple) seconds to complete. Keypresses were taking 5-10 seconds to register. Once I was able to navigate to a program and start the playback, all seemed to work ok.

    I'm wondering if all the additions like "Shows you may like" and parental info might be overloading whatever cache is there for the playlist and that's what is causing the problems.
     
  12. Oct 6, 2010 #92 of 149
    SFNSXguy

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    There's no rhyme or reason to this slowdown... one minute all is well, the next it's s-l-o-w. Cannot find any reason for this (two HR20-70 - one with esata -- both act the same).
    DTV knows the answer, and they're not talking 'cause it ain't no biggie (to them).
     
  13. Oct 6, 2010 #93 of 149
    Rich

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    I believe this has happened before. NRs usually fix the problems. Sometimes they cause them. The 700s couldn't have had so many slowdowns all at the same time period. Not without "outside help". I can't believe it's a hardware issue. Need an NR.

    Don't understand why mine haven't slowed down.

    Rich
     
  14. Oct 6, 2010 #94 of 149
    hasan

    hasan Well-Known Member

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    It's just as likely that they don't know the answer, or that it can't be fixed, even if they do. It may be a big deal to them, but not fixable with current hardware. Or....do you have inside info that they know the answer?

    It pays to be careful when one considers mere conjecture, as fact.

    I think there is a reason, but that's nothing but conjecture too.:)

    I have a hunch if we were able to monitor processor threads and the amount of cpu time consumed by each thread, we would identify the culprits pretty quickly. The real catch is that there may be near nothing that can be done about it on the older hardware (non 24 series).

    Whether D* has such tools or has made use of them is open to question.

    BTW, I see the periodic slow down/speed up behavior, just like nearly everyone else. It's been going on for a very long time.
     
  15. Oct 6, 2010 #95 of 149
    Rich

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    More likely is an issue with the last NR. They get most of them right, wait for the next NR and hope...

    Rich
     
  16. Oct 6, 2010 #96 of 149
    Rich

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    Agreed, but wouldn't that be addressed as quickly as possible? In a new NR?
    We have had 0x40c since the end of August. That's almost six weeks and I'd think we'd see a new NR soon. They've done this before and really screwed up certain models to some extent.

    I've tried to duplicate the issues on several of my 700s and I just don't see any.

    All of my 700s have large internals or externals. Could the problem be with the stock HDDs?

    Rich
     
  17. Oct 6, 2010 #97 of 149
    n3ntj

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    I've had 3 HR20-700s (2 were replacements) in the past few weeks and each is quite slow and each has audio dropouts when I rewind live TV. I would suspect its a software issue as it happens on all 3 units. All 3 use their stock HDDs.
     
  18. Oct 6, 2010 #98 of 149
    hasan

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    I'll be keeping a close eye on my HR20-700 with the new 2 TB eSATA, to see if it goes through the periodic slow down/speed up cycles as before. I expect it will.

    p.s., I dearly love that drive/dock combo. It's everything I can do not to order a 2nd setup for the HR21-100.:)
     
  19. Oct 6, 2010 #99 of 149
    Richierich

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    Also, you want to realize that these units have a very inexpensive Power Supply Unit in them that starts bulging out due to heat and age and then does not deliver enough voltage to adequately power the hard drive resulting in a degradation in performance of the hard drive retrieving data and slowing down the whole process along with slowing down the CPU.

    This can also cause the DVR to Reboot because it knows it is in a perilous state and is trying to recover the only way it knows by rebooting.

    Just A Thought as these Power Supply Units and their Capacitors start to Fail after about 4 to 5 years which mimics a Hard Drive Failure.
     
  20. Oct 6, 2010 #100 of 149
    markrubi

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    My oldest HR20 is super slow and has been. Constant HD thrashing and loud too. I am just waiting for it grind to a halt.
     

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