hi,when i press 262 then OK and go to soap net and the channel banner comes up,i am missing the soap net logo in the left hand corner of the banner instead it just says SOAP,call letters,no color logo. My reciever is a rca drd 480 RE and it is upgradeable via satelite. My brother just got a new drd 450 RG and his has the soap net logo ! I called directv tech support and they just play dumb. I called rca tech support and they also play dumb,like they dont understand what i am talking about.obviously they ARE DUMB!! i find both directv and thomson/rca tech support to be a complete waste of time. My brother says i can have his reciever and we can trade, but he complains that his new rca DRD 450 RG IS SLOW AS HELL !!!!. He wants to throw the F**Kn box out the window !!!!! and this is a brand new factory sealed reciever. Just because Directv provides a good picture dont mean they can ignore their customers and not support the software thats in the reciever AND PASS THE BUCK TO THOMSON/RCA, WHO JUST PASSES THE BUCK BACK TO DIRECTV .. like they want us to buy a new reciever every year thanks, Jill B.