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Software Update: HR20 - 0xEB Discussion Thread

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Earl Bonovich, Nov 7, 2006.

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  1. mrshermanoaks

    mrshermanoaks DBSTalk Club Member

    Aug 27, 2006
    So far my experience has been this release has very few improvements over the last. I'm seeing fewer dropouts of the whole picture and video, but still getting 3-5 second audio dropout on both my HD locals (MPEG4) and other stations. I'm still seeing programs that I've deleted listed in MyPlaylist. I still have problems with recurring manual recordings not recording or showing up in the To Do List. I still have situations watching shows where the unit becomes unresponsive to any pause/rw/ff commands. I never had the "Searching for Satellite" issue, and don't have an external drive plugged in (what's the point of adding storage if there's a 50 show limit in the Prioritizer?).

    In summary, you're not missing much.
  2. avatar230

    avatar230 Legend

    Oct 18, 2006
    Forgive me, but searching the forums the only thing I could find that seemed like it came close to a reformat was the "RESET EVERYTHING" option, which is what I did. It does erase all settings, favorites, series links, recordings, et cetera. I think it does a "quick format" on the drive. If anyone knows way to do a true "all zeroes" format, I'd be interested to hear how.

    There's two things that are keeping me from pulling the trigger on demanding a new unit:

    1. I never experienced this problem until literally the morning that 0xEB downloaded. It updated at 2:45 AM, and I woke up at 6:30AM to find the unit frozen. Prior to this, my unit had been one of the better-behaved HR20s I'd heard about. I find it too much of a coincidence that the first time this happened was less than four hours after this update, as I've had the unit since the beginning of October.

    2. There have been at least two other users in this thread that seem to have experienced this problem for the first time after the 0xEB download.

    I'm going to give it a couple days to see if the quick format I did helps. Obviously, if it does lockup again, I will be on the phone to D*.

    Interesting addendum I forgot to mention this morning. Prior to this "reset everything" my Dolby Digital switch had never demonstrated the "reversed" problem. After this reset, it is now reversed. Off is on and on is off. Not the most rock solid software in the world.
  3. forum junkie

    forum junkie AllStar

    Sep 9, 2004
    Had a frozen recording ( Law and Order ) with this new update - no play, FF, or anything but as in the past when this occasionaly happens, I hit the 30 sec skip ahead and all works fine from that point on. I seem to always be able to start my frozen recordings this way.
  4. btmoore

    btmoore Hall Of Fame

    Aug 28, 2006
    Did the time bar show up with 0 or a negative number? I have not seen the unwatchable bug in this version yet, I was/am hopeful that it was finally killed.
  5. 325xia

    325xia AllStar

    Oct 28, 2006
    How do you "Lock" the resolution when Native is Off? When I turn Native Off, the front panel on HR-20 the 480p light is on when viewing 1080i and 720p. I tried going into the TV Type in the Set-Up menu and changing the TV Resolutions that way. Nothing changes on the front panel of the HR-20. Can't figure out how to set the resolution. I believe my Samsung LN-S4695D is 1080i Native. Not sure though. It's a 1080p LCD TV.
  6. induna

    induna Cool Member

    Aug 18, 2006
    Use the "Res" button on the front of the unit to toggle through the resolutions.
  7. Earl Bonovich

    Earl Bonovich Lifetime Achiever

    Nov 15, 2005
    Turn Native Mode Off (in the Display Menu).

    Then, use the Format button (either on the remote or the front pannel), to set the unit to 1080i or 720p.

    Also be sure that in your Display Menu settings, you didn't de-select any of the compatible formats.
  8. h0ckeysk8er

    h0ckeysk8er Mentor

    Oct 12, 2006
    I looked up the specs for your TV and it is native 1920x1080. There a three different things you have to consider when setting resolution:

    - Do I want the HR20 to automatically pass the source to the panel in its native resolution (native on)?

    - Do I want the HR20 to not pass the source in native mode automatically (native off) BUT I want the ability to cycle through the various resolutions and formats (using the format button) depending on my preferences, the resolutions supported by my panel, and the resolution of the source?

    - Do I want to set a single fixed resolution and format and let the HR20 scale everything to the native resolution of the panel (so you would select only a single resolution in the TV Type settings)?

    Now you will get varying opinions on which is best and for what reasons. I will tell you that I have mine set to 1080 as my panel is 1080 and I can't see a difference in the scaling that the panel does vs the HR20. Oh, and regardless of the resolution, you can still select a default format for 480i/p sources when scaled to 1080 and use the format button to switch between them (I happen to use pillar box by default). You will probably have to play around with which combination of HR20 format and your panel's formats give you the best viewing experience and depending on the program source, you may end up changing one or the other for a specific show (think an HD movie shown in letterbox format from the source).
  9. 325xia

    325xia AllStar

    Oct 28, 2006
  10. 325xia

    325xia AllStar

    Oct 28, 2006
    This is great information and I appreciate your help. I'm just now trying to experiment with the different formats. Thanks again!

    I have found that the Native "On" seems to look better to me. I might be just psychological. Who knows. t just looked better. I guess that's all that matters.
  11. Twosted

    Twosted Godfather

    Sep 18, 2006
    Had a lock up early this morning. Turned on the TV and HR20 at about 5am. All I got was a grey screen. Did a reset and everything came back. It did rain here while the unit was off. I am begining to think the problem is more with the tuners and tuner switching on this box.
  12. FYRPLG

    FYRPLG Legend

    Nov 11, 2006
    Lockup with OXeb

    This morning leaving tuner on local CH8 HD MPEG4 all night the unit was frozen with channel working ok but no response from remote or front panel. Did a red button reset. When video and sound came on message at bottom (searching for satellite channel 2 711)with the bar block like when searching and [info] in orange pushed info got message push reset,check ant. etc. , after waiting for about 4 minutes nothing changed. So changed channel then back to same channel and message was gone.. Seems every thing fine now.

    HR20-700 AT-9 Dish
    Panasonic ct30wx15
    Video:HDMI and Component
    Sound:Digital fiber optics to ampl.
  13. vlj9r

    vlj9r AllStar

    Nov 23, 2005
    Well, this is the biggest TURD ever put out by DTV and the best part is we get to pay to beta test this thing. As you can tell, my patience is gone.

    I called DTV to complain about the random green macro pixellation on my HD locals. DTV said, it must be your dish, lnb or cable lines. So they sent a third tech to check it out. Today the tech verifies the lnbs, dish and signals. Even tested the wires for any shorts. Calls DTV to request a new box for me and level 2 tells him it's not the box but the software in it. What gives? DTV did not know this before they sent a tech and waisted my time. This company is a JOKE!.
  14. Earl Bonovich

    Earl Bonovich Lifetime Achiever

    Nov 15, 2005
    My apologies, but where is Clearwater?
    Do you have the 0xEB release, or are you still on the 0xE3

    As for the green macro pixellation, that could very likely be the MPEG-4 compression of your locals... Not so much the HR20's issue, but one that DirecTV and your local affiliate need to work out....

    Which channels are you seeing it on, and if you rewind... is it in the same spot?
  15. jkc120

    jkc120 Godfather

    Sep 11, 2006
    I've just noticed another bug in 0xEB. Specifically, when I pause live TV and resume, the audio is gone. It seems to happen only if it's paused for a while. Fortunately, the skip to live when resuming is fixed :) But the audio drop out is there. A quick 1x FFWD and play fixes it.
  16. forum junkie

    forum junkie AllStar

    Sep 9, 2004
    Yes the time bar was there but I didn't pay attention as to wether it said 0 or a neg. number. The bar showed it to be at the beginning and I've gotten used to just hitting the jump ahead to get it to work.
  17. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    Using the "crop" mode sometimes results in an image that is 2x taller than it should be but fills the screen horizontally. Specifically I have seen this while watching Battlestar Galactica on SciFi (recorded not live) with the resolution set to 1080 and output through HDMI to a Philips 37" LCD panel (Model 37PF9431D/37)

    This is an issue I have had since version 0xDC and has not been resolved with this release.

    The best workaround in this case is to set Native mode on, which allows me to use the format controls on the TV.

    This issue has been reported by others previously, please search the forum for other examples.
  18. jsnable

    jsnable Cool Member

    Aug 19, 2006
    I have seen the same problem as lamontcranston, though with a 720p output via HDMI to a Sony Bravia 32" LCD. It has not occurred since the 0xEB update but I have only watched one recorded letterboxed show (BSG) since then.

  19. NFLnut

    NFLnut Icon

    Sep 28, 2006
    Don't dare press the Replay button, or REW in live TV, because it will either lock up or you will lose audio. No matter what you do after that, it wil not receover. The only thing you can do is change channels and then come back to the channel you WERE watching.
  20. Rambler

    Rambler Icon

    Nov 9, 2006
    I've had my HR20 for just over a week now. No issues with rewinding live TV for me.
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