Software Update with Over the Air

Discussion in 'DIRECTV General Discussion' started by LarryW, Jan 9, 2019.

  1. Jan 18, 2019 #81 of 122
    slice1900

    slice1900 Well-Known Member

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    Nobody is trying to order the LCC except a few people on dbstalk who won't listen to us when we tell them they can't. The average customer has never heard of it, and never heard of the AM21 either, so there aren't a lot of disappointed people leaving the AT&T stores without an LCC.
     
  2. Jan 18, 2019 #82 of 122
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Some people are like puppies. First you have to show them the stick before you can throw it.
     
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  3. Jan 18, 2019 #83 of 122
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    My dog liked to sit there and look at me as if I was crazy when I threw a stick. As if "you threw it ... if you want it back go get it yourself". But I digress ...
     
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  4. Jan 18, 2019 #84 of 122
    scottchez

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    I see someone is trying to unload Ten of the AM-21 the old does not work with HS17 . Yes 10 of them on that bid site real cheap.
    The AM-21 is the old no longer supported USB Tuner, the ones with the bad multi path signal issue chip.

    Writing is on the wall, AM21 dont want. New LCC is the thing to get now once avl.

    I remember selling mine for over a $100 years ago, things change.
     
  5. Jan 18, 2019 #85 of 122
    dod1450

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    I have three AM-21 that had no issues with multi paths. Right now I am only using one since the 4k upgrade client. As far as the AM-21 not being supported. I think Directv never trained their technicians on what it looks like and it does. I have had many technicial come to my house over the years and that was the first time that they had ever seen an AM-21
     
  6. Jan 18, 2019 #86 of 122
    gaperrine

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    AM21 now picks up Canadian channel

    I'm in SE Michigan and I just did a rescan with my AM21. I was pleasantly surprised to see CBET channel 9 in Windsor is now available. No program data - the guide is just showing regular schedule right now. Any chance the guide will get the correct data?
     
  7. Jan 18, 2019 #87 of 122
    KyL416

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    I'm guessing you have a HR44 or a HR54, that's because one of the recent firmware updates reintroduced scanning support to those Genie models. If you're close enough to the border, you probably also get the Windsor repeater for TV Ontario on 32-1, and possibly the Windsor repeater for CTV2 on 26-1, although that's a LP directional signal that drops off sharply at the border.

    Don't hold you breath on getting guide data though, the OTA database expansion already hit a few northern border markets, including Detroit, and they didn't include any Canadian stations as part of it. While markets like Buffalo and Seattle that could pick up Canadian stations from Toronto and Vancouver with TMS_IDs not affected by that 65535 limit never had Canadian stations added. The Canadian digital transition was very different, only the major cities had a transitional period with digital simulcasts and smaller cities like Windsor just flashcut to digital in 2011.

    Unless you live in a city like NYC where signals bouncing off of the skyscrapers created a ghosting effect in the more cavernous parts of Manhattan during the analog era, you likely don't even have a situation where multipath issues would occur locally anyway. The newer generation tuner chipset in the LCC would only help cases where people have a multipath affected station that their TV picks up reliably, but the AM21 has frequent breakup.
     
    Last edited: Jan 18, 2019
  8. Jan 19, 2019 #88 of 122
    BigRedFan

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    I got the new 0x114b software this week on my HR-54 and quickly reset my AM-21. Sure enough, the OTA scanning had been enabled and over 40 new sub-channels popped in (2 DMA's). Although their listings said "regular schedule" I know that will be fixed when the Miami DMA is upgraded in the OTA database.

    However, the one thing DTV has yet to fix in these OTA updates, after several years of ignoring it, is the network logo for the CBS OTA affiliates. Instead of the CBS logo in the Guide info page it keeps showing the "VIDEO ROLA" logo (the Spanish-language music video channel on Ch. 415). Both the Miami CBS and the West Palm Beach CBS are identified with the "Video Rola" logo. I'm assuming this is the case all over the country with all the CBS OTA stations, correct ?
     
  9. Jan 19, 2019 #89 of 122
    KyL416

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    Yeah long story short, CBS had logoId 19, Videorola came along, and someone at DirecTV incorrectly gave it that logoId, but instead of reverting the change, they gave CBS a new logoId but never changed it for the OTA channels.
     
  10. Jan 19, 2019 #90 of 122
    BigRedFan

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    Thanks, I had no idea. So, 64K question, how do we get DTV to fix this ?

    The Video Rola logo is a hot mess, large and quite ugly. Can't even read what it says.
     
  11. Jan 19, 2019 #91 of 122
    HoTat2

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    Boy I'll say it's the "64K question" ...

    And good luck to anyone who can get results and please share here how you did it ...

    Whew ... the general clueless-ness of the DIRECTV CSRs is bad enough (especially the off-shore ones). But try explaining anything about the OTA guide or database.

    Then it's ... well ... you may as well be speaking in ancient Akkadian for all it matters now ...

    For instance twice I've gone through the torturous process of trying explain the problem of wrong OTA guide information for some channels in the LA market.

    No results, they just can't seem to grasp the concept of what OTA terrestrial DTV really is or how it relates to the DIRECTV receivers ...

    Sent from my LM-V405 using Tapatalk
     
  12. Jan 19, 2019 #92 of 122
    dod1450

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    The TPN_Map Domestic This Excel presents all US Directv Channels and TPN's: National (50-States or wide/National beams) and Local (Local-Into-Local or narrow/Spot beams).

    Is incorrect for OTA KTLN line 4208 - 4210 Base on this report .

    > KTLN VC 68.1 RF 42 is now channel sharing with KAXT VC 1 RF 42 (Which
    > also has KTLN programming, the same as VC 68.1). Note the different
    > transmitter location.
    >
    > KTLN does not have any sub channels and there are three program listings
    > sites that show it disappearing. The Transmitter has yet to read the memo.
    >
    > It's a long and sad story of a bitter fight between the Majority Owner
    > that on October 17, 2017 sold the station including KTLN to Weigel
    > Broadcasting. The FCC has approved the sale but lawsuits have been won
    > by the minority owners, at least $750K so far. Weigel Broadcasting has
    > apparently triggered the escape clause and now is in the process of
    > putting ME.tv up on KBCW VC 44.3 RF 45. That started BEFORE Christmas..
     
  13. Jan 19, 2019 #93 of 122
    HoTat2

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    Keep in mind that it is not necessarily an inaccuracy in the Excel spreadsheet, but in the DIRECTV OTA database itself.

    As the TPN map only shows what DIRECTV is spooling out in the datastrems from the satellites.

    The good thing about is that even if the OTA channel list is incorrect due to a recent repack movement. Re-running the setup on the AM21 (And I suppose the new LCC does the same) usually finds where a channel moved to and will adjust the guide mapping accordingly.

    This is a big advantage over say my OTA Tivo, where TiVo/Rovi is usually behind any repack movements (in this market at least) and all you can do is submit an online report or call in, and then it's a case of "hurry up and wait" for them to correct the guide on their end.

    Sent from my LM-V405 using Tapatalk
     
  14. Jan 19, 2019 #94 of 122
    dod1450

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    KTLN sub channel 2- 4 are not visible on two tv's that have access to the OTA antenna on the roof passing any Directv boxes. The sub channels just do NOT exist, not broadcasting from the transmitter. Has nothing to do with repacking, but legal problems.
     
  15. Jan 19, 2019 #95 of 122
    BigRedFan

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    Wondering if the way these logo and channel guide errors will be fixed much quicker is once the LCC is widely distributed and the new streaming box starts replacing the DTV satellite subscriptions with the LCC OTA channel inserts. The errors should become quite obvious to the DTV engineers monitoring their new baby in their homes, don't you think ? Especially in LA when they see KCBS-TV's logo show up as Video Rola and not CBS.
     
    Last edited: Jan 19, 2019
  16. Jan 19, 2019 #96 of 122
    scottchez

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    Will this new LCC even work on that new streaming box, thought that was just for Directv Now. The Streaming LCC was just for Directv via Sat and the GENIEs.
    I am confused, is it for both?
    Ideas?
     
  17. Jan 19, 2019 #97 of 122
    BigRedFan

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    I could be wrong but I thought the LCC would work on the new streaming box. The idea being that DTV would give subscribers a local channel monthly discount if they did not subscribe to local channels, just like DISH is doing now. The LCC is how these customers would get their local channels outside their DTV subscription.
     
  18. Jan 19, 2019 #98 of 122
    slice1900

    slice1900 Well-Known Member

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    There is no information to suggest the LCC will work with the streaming box. The streaming boxes are all clients, and Directv has never supported connecting anything to the USB port of the client. Not saying that can't change - it would make sense to support OTA with the streaming version for the same (money saving for both Directv and the customer) reasons, but I wouldn't assume it will happen. There would be some limitations they can't overcome, like an inability to record what you get from the LCC since they're relying on cloud DVR.

    The IP version might just have more subchannels - they won't have the satellite spotbeam limitations that prevented them from having all the subchannels. Some would still be missing if they can't be picked up OTA from their LRFs, but you could get all the subchannels for the channels you get on satellite at least. A lot remains to be seen regarding this new IP version of Directv.

    Neither would I assume that the release of the LCC will mean any improvement in fixing guide / logo errors. The latest Genie firmware drops the logos altogether, so that might be their 'solution' to logo problems. The speed of guide updates is mostly beyond Directv's control, they provide what their guide data service gives them. The only changes they make are for subchannels with a TMS_ID > 65535, where they have to do a remapping which they seem to screw up here and there.

    One can always hope that these things will happen, but I wouldn't expect them. They supported the AM21 for years and never addressed this stuff, the only reason they would start doing so with the LCC is would be if is vastly popular - and AT&T provides the CSRs with a script for taking down complaints for guide data issues that directs them to the appropriate people.
     
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  19. Jan 19, 2019 #99 of 122
    BigRedFan

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    Thanks, these arguments make a lot of sense. I just assumed there was some logic to DTV releasing the LCC and the streaming box at the same time, that they would be compatible together.

    I will order the LCC the minute it becomes available as I want to compare it against my AM-21 which I've had since 2008.

    I hope I can order it from Solid Signal and not DTV. The thought of having to talk about the LCC to a CSR in the Philippines makes my head spin !
     
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  20. trh

    trh This Space for Sale

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    I'm glad that an LCC is coming out.

    I received my HR44 the same week the OTA scan was removed from the software. The on Thanksgiving, my AM21 died... Just before they added the scanning back into the software. My luck with DIRECTV OTA hasn't been good.
     

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