Software upgrade notification.

Discussion in 'DIRECTV General Discussion' started by dod1450, Nov 19, 2017.

  1. Nov 19, 2017 #1 of 159
    dod1450

    dod1450 Legend

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    I had received an email from DTV 11/15/2017 That there will be a software upgrade.

    "In just a few days when you turn on your TV, you'll see a brand-new DIRECTV entertainment experience. You'll love how quickly and easily you can access, control and manage content with new simple menu features, all on one screen."

    It is now 11/19/2017 and no software upgrade. I wish DTV would be more specific instead of sending teasers. They are just as bad that a news channel with their "stay tune" teasers before commercials.
     
  2. Nov 19, 2017 #2 of 159
    DishCSR

    DishCSR Godfather

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    They may have suspended any additional updates due to overwhelming complaints about it from customers that did get the update, just a thought.

    Sent from my SAMSUNG-SM-J327A using Tapatalk
     
  3. Nov 20, 2017 #3 of 159
    P Smith

    P Smith Mr. FixAnything

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    see other "New GUI" thread full of complaints
     
  4. Nov 20, 2017 #4 of 159
    tenpins

    tenpins AllStar

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    in 23 year of being a customer, I've never received an email stating that there was going to be a software upgrade...
     
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  5. Nov 20, 2017 #5 of 159
    DishCSR

    DishCSR Godfather

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    I never have either

    Sent from my SAMSUNG-SM-J327A using Tapatalk
     
  6. Nov 20, 2017 #6 of 159
    ejbvt

    ejbvt AllStar

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    I suspect the other poster is correct in that they are postponing the upgrade while they address some widespread complaints. The new interface did start coming out within a few days of that email (you're not the only one who got it) but there were tons of complaints about some things with it so it probably stopped.
     
  7. Nov 20, 2017 #7 of 159
    WestDC

    WestDC Well-Known Member DBSTalk Club

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    I've been with D* Since 3/97 and also had never received an email about any thing other than my bill-upcoming PPV movies -never about software changes - until 11/15 here is what I got-
    AT&T
     
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  8. Nov 20, 2017 #8 of 159
    ep1974

    ep1974 Legend

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    Are they upgrading the guide or is it just the menu/recordings/search and browse etc?
     
  9. Nov 20, 2017 #9 of 159
    slice1900

    slice1900 Well-Known Member

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    If they've never done this before then I guess notifying people about a major software change like this is new since AT&T took them over.
     
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  10. Nov 20, 2017 #10 of 159
    ejbvt

    ejbvt AllStar

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    Everything
     
  11. Nov 20, 2017 #11 of 159
    ejbvt

    ejbvt AllStar

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    Here's what the guide looks like after the latest version of the update:
     

    Attached Files:

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  12. Nov 20, 2017 #12 of 159
    ep1974

    ep1974 Legend

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    Thank you, I like the look and the logos. It appears they added on more line, 7 channels on screen instead of six. What’s your opinion?
     
  13. Nov 20, 2017 #13 of 159
    ejbvt

    ejbvt AllStar

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    They did add another line. If you look at past versions of the new guide, you'll see that it faded off at the bottom of the screen instead of ending like in the picture. It caused the last non-repeating line (the 6th) to be hard to read as the fade started too far up on the screen. You could also see another channel faded out peeking up in the blank space. It looked very stupid. I am MUCH more fond of the version in the picture with the clean, non-fading edge. The logos are okay. The biggest issue for me is the contrast. It went from white, bold letters on a black background to white, regular letters on a gray background which makes it harder to read and you can't read it from nearly as far away. If you have an AM21, those OTA channels still have a black blackground. They also got rid of the date in the interface and the use of the green, yellow, and blue color buttons if you use the old remote.
     
  14. Nov 20, 2017 #14 of 159
    ep1974

    ep1974 Legend

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    Thanks again. Glad they added logos, there was always room for them IMO. All in all I like it. Hope to see it soon on my 54.
     
  15. Nov 20, 2017 #15 of 159
    DishCSR

    DishCSR Godfather

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  16. Nov 20, 2017 #16 of 159
    P Smith

    P Smith Mr. FixAnything

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    TS lost his interest to the new FW after reading so many posts with complaints ... ;)
     
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  17. Nov 20, 2017 #17 of 159
    Rich

    Rich DBSTalk Club DBSTalk Club

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    Remember what we went thru the last time the interface was changed? Sounds like a do-over.

    Rich
     
  18. Nov 20, 2017 #18 of 159
    WestDC

    WestDC Well-Known Member DBSTalk Club

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    My ck61 Upgraded last week on it's own- SO based on the email I got -since I was NOT going to be given a choice of what may be sent down the pipe- I went with a CE -ff3 released this weekend -Not the version rolled out FF1 and I can report for me that the new guide is working stable on my system and my C61K now shows an HDR test Screen as working - getting ready for the HDR basketball game on 11/27 ch 106.

    I does Take a Couple of steps to do things -like getting to the Series Manger (button clicks) but it's is Just TV and as long as it works you can't expect much more.
     
    Last edited: Nov 20, 2017
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  19. Nov 22, 2017 #19 of 159
    TDK1044

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    D* seems to always shoot themselves in the foot with this kind of update. I hope it's fixed by the time I get it. :)
     
  20. Nov 22, 2017 #20 of 159
    sangs

    sangs AllStar

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    Well, don't always go by a few angry people on a message board. :D I have the update and am enjoying it. Only "issue" I have with it is it seems a bit slower than the previous GUI, no doubt because it's so graphics-heavy. But am having no problems otherwise.
     

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