Hi, I have a HR10-250, which hasn't been connected to a phone line in ~ 3 years. Still works well, but the response time in bringing up the now playing list and other things can be horrible, like 30 seconds, etc. It's been reset a few times, with no improvement. We also just got the slimline dish installed. The HR-10 works on it, but guided setup gave me a scare (I did guided setup to change it from 2 inputs to 1 input, as it went to another room with 1 input) -- it only had dish selections of 1-3LNBs, was previously on a 3 LNB. I chose that, and when setup was done it claimed it couldn't find any programming. A reset of the device seemed to fix it. ANYWAY, I digress. I suspect my s/w version is very old. Will a HR-10 upgrade it's software over the satellite, or only over a phone line? I'll try and find out what version it's on and post that tonight, but I've been meaning to ask this question for a long time, so I figured I'd throw it out there. I suppose the same question applies to series II DVRs (standard def) -- I have 3 of those. Thanks!!