1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Some advice needed

Discussion in 'DIRECTV Connected Home' started by alzibob, Jan 7, 2013.

  1. Jan 7, 2013 #1 of 10
    alzibob

    alzibob New Member

    7
    0
    Feb 19, 2008
    I currently have whole home with 2 HR24-500's and 2 HR24 200's. Im constantly getting conflicts that we cannot watch shows because the receivers are busy, but there is only one show being watched, plus the one i'm trying to. VERY Frustrating.

    Would switching to Genie resolve this issue, and if so should i get rid of both HR24-500's or just one?

    Or is there a better option, I'm out of contract and a 10yr customer of DTV.
     
  2. Jan 7, 2013 #2 of 10
    dennisj00

    dennisj00 Hall Of Fame

    9,689
    195
    Sep 27, 2007
    Lake Norman, NC
    A genie will give you 5 more tuners that should help alleviate the conflicts. I added one with 5 other HR2xes that I kept No conflicts, just LOTS to watch!
     
  3. Jan 7, 2013 #3 of 10
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    Any "conflict" is coming from trying to watch more than one recording via MRV from the same DVR.
    One way is to change which DVR is recordings the program.
    Each can only feed one stream to another receiver.
    The Genie will supply 3 at the same time.
     
  4. Jan 7, 2013 #4 of 10
    alzibob

    alzibob New Member

    7
    0
    Feb 19, 2008
    I'm being told that I need a pro install to add the genie, is that really the case, or is there some other changes that they make to the whole home?
     
  5. Jan 7, 2013 #5 of 10
    rahlquist

    rahlquist Hall Of Fame

    1,671
    3
    Jul 24, 2007
    Judging by the setup you mention you will need a SWiM16 and possibly a new LNB.
     
  6. Jan 7, 2013 #6 of 10
    alzibob

    alzibob New Member

    7
    0
    Feb 19, 2008
    That would explain why the pro install, if it was just switching the receiver it seemed a little extreme.
     
  7. Jan 7, 2013 #7 of 10
    Diana C

    Diana C Hall Of Fame DBSTalk Club

    2,117
    293
    Mar 30, 2007
    New Jersey
    DirecTV requires a "pro install" for the Genie. In our case, the "install" was literally plug in the coax, the HDMI, the optical audio and power cables and activate (the tech was in and out within 30 minutes). It's DirecTV's rule, so just go with it. :)

    The alternative is to buy from a dealer like Solid Signal.
     
  8. brett_the_bomb

    brett_the_bomb Legend

    182
    0
    Oct 24, 2009
    Recently dtv started allowing genies to be drop shipped if.... Whole is already installed and if... The receiver is replacing another and if... You won't breach the max tuners allowed by your setup. I've personally only seen this once and I don't believe this rule would follow with a swm 16 since dtv doesn't know how many tuners are on each half of the swm 16. Too many variables there.
     
  9. Diana C

    Diana C Hall Of Fame DBSTalk Club

    2,117
    293
    Mar 30, 2007
    New Jersey
    Makes sense. In our case, we were replacing an old Series 2 DirecTiVo (which had been on the SWM-16's legacy ports). Since we already had 10 tuners (not counting the DirecTiVo), DirecTV couldn't know how they were distributed (they were 5 on each leg). Before the tech arrived we had already moved one DVR over to the other leg, so that 5 tuners would be available on the HR34 leg. ;)
     
  10. alzibob

    alzibob New Member

    7
    0
    Feb 19, 2008
    Called DTV and they sent me a genie for free (2yr contract), all set up and working fine, with one exception. When i record something on H2 and play back on the Genie i get no sound, but when it plays on the other TV's i get sound. Doing some forum searching now.

    Thanks all for your input.
     

Share This Page