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Some hidden new fees

Discussion in 'DIRECTV General Discussion' started by p4594spa, Feb 11, 2013.

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  1. Feb 12, 2013 #21 of 307
    Cyber36

    Cyber36 Legend

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    Yeah, but if the CUSTOMER has to mention/raise the issue, I guess its still considered "hidden".........
     
  2. Feb 12, 2013 #22 of 307
    Satelliteracer

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    You would have received an email or separate letter if you don't have a paper bill. You should check your spam folder in case it ended up there. Every customer has to be informed. They are very diligent on this and have a record on every customer when they were notified, how they were notified, etc.
     
  3. Feb 12, 2013 #23 of 307
    Hoosier205

    Hoosier205 Active Member

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    The customer doesn't have to mention or raise the issue. All those affected have been notified.

     
  4. Feb 12, 2013 #24 of 307
    JosephB

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    Can you opt out of it? Luckily I live in an area without the fee. I'd be pretty upset if I got charged extra for RSNs and couldn't drop them
     
  5. Feb 12, 2013 #25 of 307
    Justin23

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    Only if you have a package without RSN's...
     
  6. Feb 12, 2013 #26 of 307
    JosephB

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    So if you have something like Xtra, you can't drop the RSNs? That's kind of lame
     
  7. Feb 12, 2013 #27 of 307
    crkeehn

    crkeehn Godfather

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    In Washington DC, you should get Comcast Mid Atlantic along with MASN. I guess when I lived in MD, I also got FSS.

    In NC, I get Fox Sports Carolinas and MASN. The best of both worlds, my beloved Nationals and (this year) virtually all the Carolina Hurricanes games.
     
  8. Feb 12, 2013 #28 of 307
    p4594spa

    p4594spa Mentor

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    So from this I am supposed to know...Which selected ZIP codes???

    "Regional Sports Fee applicable in select ZIP codes where DIRECTV is
    contractually obligated to distribute multiple Regional Sports Networks. "

    I can't opt out of this fee.

    "They easily could have written "regional sport fee applicable wherever we
    damn will want, but we won't tell you whether this effect you..haha!"
     
  9. Feb 12, 2013 #29 of 307
    Justin23

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    There were 2 versions of that price increase notification I posted above. If you saw the RSN fee in your version, then it affected you.

    RSN Fee: http://www.directv.com/businesspackages/feb/2013_Price Increase_RSN.pdf

    No RSN Fee: http://www.directv.com/businesspackages/feb/2013_Price Increase_GM.pdf
     
  10. Feb 12, 2013 #30 of 307
    donalddickerson2005

    donalddickerson2005 Legend

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    What they won't tell you is if your price does go up on these RSN fees you can get out of your contract without penalty. But then again where would you go to CABLE haha.
     
  11. Feb 12, 2013 #31 of 307
    woj027

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    Can I get a RSN Rebate? DirecTV doesn't have CSN-NW nor Pac12 networks.

    :hurah:

    or is it

    :confused:
     
  12. Feb 12, 2013 #32 of 307
    Justin23

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    Um.....not too sure about that one.
     
  13. Feb 12, 2013 #33 of 307
    Justin23

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    More like :beatdeadhorse:
     
  14. Feb 12, 2013 #34 of 307
    studechip

    studechip Godfather

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    Do you have some proof of this? Perhaps you have a link to it.
     
  15. Feb 12, 2013 #35 of 307
    Satelliteracer

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    If you got the version with the RSN fee listed, you live in one of those zip codes. If you got the version without the RSN fee listed on it, you don't live in one of those zip codes.

    If a future zip code changes that will incur the fee, the customer would be notified as required. The zip codes may be subject to change because deals with RSNs are changing, new ones created, and the cost structure changes as a result.


    There are about 45,000 zip codes in the USA. The vast majority are not impacted by this.
     
  16. Feb 12, 2013 #36 of 307
    studechip

    studechip Godfather

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    Directv should consider an opt out for those customers that don't want to pay the extra fee. Since as you say the vast majority of zip codes aren't included, it shouldn't be that difficult to set up. You could allow the customer to remove as many rsns as necessary to avoid the fee.
     
  17. Feb 12, 2013 #37 of 307
    Justin23

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    It's not as easy as it sounds.

    RSN's (and most sports networks) want high penetration in packages so their carriage fees will be large. They need to make up the big bucks they spend for the content and exclusive deals they have.

    So if it moved to an a la carte model the cost to add RSN's individually for the consumer would be pretty $$$.

    Instead of passing the high RSN cost to all customers, D* chose to have that fee for those customers in the affected areas.

    Is it "unfair"...? Some would argue that. But again you have the option in selecting a package without RSN's.
     
  18. Feb 12, 2013 #38 of 307
    studechip

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    I understand your point, but it's not really ala carte if you can remove one rsn to avoid the $2 fee.
     
  19. Feb 12, 2013 #39 of 307
    Justin23

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    D*'s contracts (as well as most providers) with the RSN's don't allow that removal.
     
  20. Feb 12, 2013 #40 of 307
    Hoosier205

    Hoosier205 Active Member

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    DirecTV cannot just arbitrarily do that.
     
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