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Sometimes DirecTV's customer service baffles the hell out of me!

Discussion in 'DIRECTV General Discussion' started by Lord Vader, Oct 9, 2011.

  1. Oct 10, 2011 #41 of 141
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    Actually, it IS activated, but only as a receiver. When we try to record something, we get a message that says, "Your DVR service is not activated. Please call DirecTV....message 81."
     
  2. Oct 12, 2011 #42 of 141
    dubber deux

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    Wow Vader:


    sorry to hear about your issues. I just got done cancelling my D* service and I can say that my last and final experience with D* CSRs was the absolute worst encounter with ANY CSR (in any business!) by a large margin, in my 47 years of life. It was THAT bad.
     
  3. Oct 13, 2011 #43 of 141
    FussyBob

    FussyBob Legend

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    You have been complaining for days....

    All you needed to do was hang up, call back, and get a different CR.


    Simple!


    I have done that quite a few times with D* and still similing...



    Bob P.
     
  4. Oct 14, 2011 #44 of 141
    dubber deux

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    WHY SHOULD ANY CUSTOMER IN GOOD STANDING HAVE TO PLAY CSR ROULETTE WHEN THEY ARE PAYING GOOD MONEY FOR THEIR SERVICES...THAT IS LUDICROUS!

    BTW called twice. First time I was disconnected after being put on hold for three minutes or so, by accident I'm sure.
     
  5. Oct 14, 2011 #45 of 141
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Would you like a crying towel? :rolleyes:
     
  6. Oct 14, 2011 #46 of 141
    dubber deux

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    Why would I want to expect respectful treatment from a business I am paying good money to? LOL

    How unreasonable of me. ;)
     
  7. Oct 14, 2011 #47 of 141
    dubber deux

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    You're not going to get any details that can pinpoint things or persons until the CEO receives my communication and returns a reply, then you can have the details you are salivating for. Muhahaha!
     
  8. Oct 14, 2011 #48 of 141
    Justin23

    Justin23 Hall Of Fame

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    I don't think quoting what this CSR said to you will affect your situation at all.


    It's like the kid that says "Wanna hear a secret? Nope, not gonna tell you!"
     
  9. Oct 14, 2011 #49 of 141
    ndole

    ndole Problem Solver

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    :D
     
  10. Oct 14, 2011 #50 of 141
    David MacLeod

    David MacLeod New Member

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    just like all the sd compression complaints from last year.
    pure bullcrap.
     
  11. Oct 14, 2011 #51 of 141
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    I'm fairly certain none of really care enough to have ruffled feathers. The whole thing is pure entertainment.
     
  12. Oct 14, 2011 #52 of 141
    ndole

    ndole Problem Solver

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    :new_popco
     
  13. Oct 14, 2011 #53 of 141
    dubber deux

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    The passion in some responses involved says otherwise. ;)
     
  14. Oct 14, 2011 #54 of 141
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    All right. Knock it off already!
     
  15. Oct 14, 2011 #55 of 141
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Sorry, didn't realize it wasn't dubber's topic. Didn't realize he thread jacked the topic to be about his saga.
     
  16. Oct 14, 2011 #56 of 141
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Saga? You mean melodrama, don't you?
     
  17. Oct 14, 2011 #57 of 141
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    We've all probably hijacked threads, but I just am sick of the pointless and juvenile bickering.
     
  18. Oct 14, 2011 #58 of 141
    Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    STOP! And I mean NOW!

    Discuss the topic of THIS thread and not each other.

    Mike
     
  19. Oct 14, 2011 #59 of 141
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    Thank you, Michael, for reiterating what I've been saying.
     
  20. Oct 14, 2011 #60 of 141
    inkahauts

    inkahauts Well-Known Member

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    So vader, ,you ever get it working?
     

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