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stand alone red zone channel this year ?

Discussion in 'DIRECTV Programming' started by joeyo720, May 24, 2010.

  1. ejjames

    ejjames Icon

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    Oct 2, 2006
    After a drive was over, I would instinctively reach for the remote, when they would then jump to another game.
     
  2. Cyber36

    Cyber36 Legend

    274
    1
    Mar 20, 2008
    Byron NY
    Third time was the charm - I called yesterday late morning & finally got it. After the minor programming delay, everythings cool. Thanks *tv! Life is good!!
     
  3. FlyingBoat

    FlyingBoat Mentor

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    Jul 15, 2010
    Just an idea, for those of you who aren't able to get RZC, you could probably team up with someone else and get ST with To Go thrown in and pass on the To Go to a "friend", so you could both get RZC and split the maybe $170 charge. This may violate your D* contract though, as far as I know.
     
  4. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    28,939
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    Jul 12, 2006
    Los Angeles
    This definitely is a violation of your terms of service with DIRECTV ..
     
  5. FlyingBoat

    FlyingBoat Mentor

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    Jul 15, 2010
    I imagine the CSR's suggestion that I have my friends each chip in $30 to watch DirecTV at my house is also a violation of my terms with DirecTV and yet they suggested it. According to the terms, I doubt you can officialy charge admission to watch ST or tell a friend to bring a six pack for that matter if you want to get down to it.
     
  6. rking5150

    rking5150 AllStar

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    Jul 31, 2008
    I also had success in getting the RZ channel by going through a CSR this weekend.

    I called the normal number and spoke to a nice CSR -- I explained that I had the NFLST for 10 years, but dropped it last year because I could not stand watching Buffalo anymore.:nono2: (If they ever get better -- probably when they move to LA -- I'll sign up again:D!) Anyway, since the RZ is available through other carriers, I wanted to see if I could get it too. The CSR said that he did not have the option of activating just that channel. I told him that I had read of a number of instances where customers have had the channel activated by going through retention. I explained that I am not going to make ridiculous threats like that because I am very happy with muy service as evidenced by my 12 years with them. He spoke to someone in retention for me, and becuase I've been with them for so long, said they would make a one time exception and activate it for me.

    So it sounds like the CSRs don't necessarily know of this option, you have to rely on the special powers :p given to the retention people!
     
  7. putty469

    putty469 Legend

    136
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    Jun 5, 2007
    I just got it from retention today. Said I had seen the preview weekend and wanted just the standalone RZC. Then asked if I was eligible for it. She put me on hold for a bit and said I was. Easy as that. At the end she did laughingly say thank you for not leaving us and getting it elsewhere. Had to laugh because I just had Connected Home installed in early August and have 23 months on my contract. Very happy, thanks for the idea of even asking for it standalone (free was an even bigger bonus).
     
  8. Mickstix

    Mickstix Legend

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    Feb 13, 2008
    I got it free and Im over it already.. Im sure it's great if you live in your teams local market, so you can watch your game PLUS the RZC... But for an out of towner tryin to keep up with their game, it's pretty stressful.. Everytime I'd just start getting into the game, it would switch back to Jets/Pats game.. Even with the Jets killing them, and my Redskins letting a 17 point lead slip away (at the time tied up) they still wouldnt stick with that game.. Had me pretty frustrated.. But free is free, so cant complain too much.. Just wish they'd of offered somekind of deal for ST.. The "dude" I spoke to (in retention) gave up the RZC for free but never mentioned ST.. At the end I said 'Well ya game me RZC for free, what can ya do for the full ST?" He said "there's no offers currently for ST, maybe as the season goes along they will have some".. lol.. I guess it never crossed his mind to offer up some "credits" on my bill.. (Currently have none besides the free rZc and NO contract) I didnt feel like reminding him as it was approaching kickoff time.. Plus I heard the femals are the best ones to talk to.. Not sure what Im gonna do now.. Wait for one of those special "calls" from DTV I guess.. I wont be holding my breath though.. lol
     
  9. nednarb

    nednarb Mentor

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    Nov 11, 2010
    Here is what my case was. I started in September 2010. I got a few new HDDVRS a few months later. I am under contract till November 2012. I called Directv didn't go to rention asked for just RedZone they said no, and I asked to remove the ST from auto renewal this year they did. We then ended the phone call.

    I then called back and asked for retention. I said I wanted the redzone channel only and would be willing to pay for it if they offered. They of course won't do that. I said well how much would it be to cancel today so I can go to Dish and get the Redzone. The total with 16 months left on my contract is basically the price of the ST. So I hemed and hawed. He then said well I could offer you a one time credit of $100 if you decide to get the ST package. I still balked and wouldn't accept the offer. (Just to be clear I was completely friendly with the rep. We were joking and what not.) He then said well what if I also throw in $15 a month credit for the next 24 months. Well I did all the math and took the offer. I would've been more than happy with just the redzone channel, but I also like the ST very much. I just can justify the cost at $335.00

    So here is my breakdown of how I did.

    NFL ST w/ RZ = 66.99X5= -334.94
    One time credit = 100.00
    Monthly credits= 15x24 = 360.00
    Total saved = 125.05

    Forget free RZ I'll take the programing and some money!
     
  10. Stryker412

    Stryker412 Legend

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    Jan 21, 2009
    I just called and got it added to my account again this year with no problems. The CSR was really nice and friendly the whole time.
     
  11. huskerhead

    huskerhead AllStar

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    Oct 27, 2002
    Called last night about something else then asked about RZ; a few minutes later they added it at no charge!
     
  12. bakerfall

    bakerfall Godfather

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    Aug 23, 2006
    Can you post a screen shot of your account activity? I have been going back and forth for days and they swear up and down they have no way of adding it,even though they really want to.
     
  13. bakerfall

    bakerfall Godfather

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    Aug 23, 2006
    Well, apparently 5th time is a charm. I called again after seeing your response and despite being initially told again that this isn't possible I reiterated that people have been able to get it added. She spoke with her manager (thsi was a retention rep btw) and sure enough it's now on my account.

    I really do appreciate that this was added, but is it necessary to have your customers jump through that many hoops to get one channel?
     
  14. bixler

    bixler Hall Of Fame

    1,267
    4
    Oct 14, 2008
    PA
    I would say yes since they would much rather you sign up for the $335 Sunday Ticket package than give you one channel for free........
     
  15. chevyguy559

    chevyguy559 Fresno State Bulldog!

    768
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    Sep 19, 2008
    Fresno, CA
    The funny part is they are essentially giving away NFL ST for free according to another thread on here :lol:

    Could you post a screen shot? Last year I used someone elses screen shot as proof to get it via email :)

    I just sent my email requesting the channel be added to my account....we'll see what happens, but hopefully you or someone else can post a screen shot so I can send it as proof to get it added to my account :)
     
  16. huskerhead

    huskerhead AllStar

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    Oct 27, 2002
    07/19/2011 XXXXXXXXXXXX Red Zone Channel 2011 - Charge $0.00 $0.00
    07/19/2011 Customer Satisfaction Credit - Gen Reten CR ($21.95) ($1.32)
    07/18/2011 XXXXXXXXXXXX DIRECTV HD EXTRA PACK - Charge $0.00 $0.00
    07/18/2011 XXXXXXXXXXXX DIRECTV HD EXTRA PACK - Disconnect Adj ($4.99) ($0.30)
    07/18/2011 Monthly Bill $0.00 $0.00
     
  17. bakerfall

    bakerfall Godfather

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    Aug 23, 2006
    Attached
     

    Attached Files:

  18. hbkbiggestfan

    hbkbiggestfan Godfather

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    May 24, 2007
    I wish DirecTV would offer a "Your Team" NFL package and combine it with Red Zone Channel. That would be a killer combo! I would pay $100 to $150 for that...
     
  19. chevyguy559

    chevyguy559 Fresno State Bulldog!

    768
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    Sep 19, 2008
    Fresno, CA
    Thank you!!
     
  20. bakerfall

    bakerfall Godfather

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    Aug 23, 2006
    You're welcome
     

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