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starz on demand problems

Discussion in 'DIRECTV General Discussion' started by lartomar2002, Jul 21, 2010.

  1. lartomar2002

    lartomar2002 Legend

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    Nov 14, 2007
    today Thursday 7/21/10 i checked starz on demand channel 1527 and received a message;"this channel is currently not available". though the regular channel 527 is. i received a email telling me that "pillars of the earth was premiering friday so i went to the quide channel 527 for friday at 10pm and it was not listed. i then did a smart search and found that it comes on starz on demand channel 1527 so i added it to the queue. out of curiosity i checked to see what was available today and that was when i got the message "this channel(1527) is not currently available". called directv and the tech had no notes about this problem. they were a third party call center and did not have a hd receiver so they could check out the problem themselves. i wonder if i had gotten a call center staffed with directv personnel if the situation would have been different. anyone else receive this message. thanks, larry
     
  2. hdAddict

    hdAddict AllStar

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    Jan 9, 2006
    I just checked and it is up in Houston. I'm downloading "pillars of the earth" as it appeared to be an interesting program. Thanks for the heads up.
     
  3. dcowboy7

    dcowboy7 Hall Of Fame

    4,761
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    May 22, 2008
    Pequannock, NJ
    Still cant believe we dont get it in HD.
     
  4. spaul

    spaul Godfather

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    Jul 18, 2009
    I,don,t know why anybody with HD would want to record from any on demand that isn,t in HD.First I, am also waiting for this new series too,but will watch live in HD or DVR it which will be shown many times on the HD Starz channels.It,s understandable to possibly want to record something that is only available in SD which I, only do with my sets set up to view in OAR with side bars no stretching the pic.I, do agree that it seems that Starz on demand should be in HD like Showtime & TMC but, at least we have multiple feed of Starz channels in HD to search for things to DVR.
     
  5. Mark Walters

    Mark Walters Legend

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    Sep 21, 2009
    Sometimes resetting your receiver does the trick. If the problem isn't fixed within a day or two I have gone to the on demand menu and deleted my on demand settings and redone the settings. It fixes the problem but takes up to 24 hours to rebuild the on demand library.

    The funny thing is Starz has an on demand catalog in HD. The same goes for Encore HD on demand. As shown in the two links below.

    http://www.starz.com/schedule/ondemandlistings/sodh

    http://www.starz.com/schedule/ondemandlistings/eodh
     
  6. lartomar2002

    lartomar2002 Legend

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    Nov 14, 2007
    i did not know that starz vod was only sd. where did you get this info? not that i do not believe you i would just like to read the article mysely. thanks
     
  7. Mark Walters

    Mark Walters Legend

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    Sep 21, 2009
    Who said Starz on demand was only standard def? In post 5, I posted two links to Starz's website with their HD on demand lineup. The issue somebody brought up was that D* only has Starz on demand in standard def. That's a totally different issue and on D*'s end as to why. TMC on demand has HD content even before TMCxtra started last month. So go figure.
     
  8. lartomar2002

    lartomar2002 Legend

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    Nov 14, 2007
    sorry mark i meant to reply to post #4. thanks
     
  9. greyghost32

    greyghost32 New Member

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    Jul 26, 2010
     
  10. lartomar2002

    lartomar2002 Legend

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    Nov 14, 2007
    i have been a dtv customer for seven years and dtv use to be more response to their customers. i quess this is what happens after a company gets so big. the cust. ser. center were better trained early on now they have several 3rd party call centers that are below par when compared to the company owned call centers.
     
  11. Mark Walters

    Mark Walters Legend

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    Sep 21, 2009
     
  12. lartomar2002

    lartomar2002 Legend

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    Nov 14, 2007
    no, everything came back up later that day. it seems that starz was doing some type of maintance to their site. this happens occasionally.
     
  13. greyghost32

    greyghost32 New Member

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    Jul 26, 2010
     

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