I want to join the lovefest as well. The whole environment is unique and everyone...moderators, members, DirecTV...does a great job here. The members, while sometimes combative work hard most of the time to better their own and others experience. The moderators keep the information flowing in both directions and keep things running smoothly both technically and humanely. There is no way to over praise the work done by this group. But none of it would work without DirecTV's involvement. We know that many good things have happened with our DVRs much more rapidly than they ever would without this forum and without DirecTV's commitment to work with this forum. The detection and repair of this problem were a shining example of how customers and a vendor can work together. I only wish other companies could get on this train.