Strange email from DirecTV

Discussion in 'DIRECTV General Discussion' started by wedgecon67, Apr 17, 2019.

  1. wedgecon67

    wedgecon67 New Member

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    Does anybody know about DirecTV retiring old receivers?

    I have an old Tivo SAT-T60 still on my account, but not used. I will get rid of that.
    I also have an HR24-500 and a HR34-700.

    This is the letter I got..

    Your DIRECTV programming will be interrupted on between 4/18/19 & 4/25/19 followed by the rest of your programming on 12/5/23. You have more time to replace your equipment before losing service.

    Just call 800.531.5000. There’s no additional cost to you.*

    We’ll deliver and install your equipment so you can avoid interruption of your programming.

    Call us today.

    We appreciate you choosing DIRECTV.

    AT&T
     
  2. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    We have been talking about the end of MPEG2 in other threads ... DIRECTV is getting rid of all receivers that cannot do MPEG4.
    Thanks for sharing the notice - is the 12/5/23 date correct or a typo in your post?
     
  3. Soccernut

    Soccernut AllStar

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    They are not referring to the HR24, right?
     
  4. P Smith

    P Smith Mr. FixAnything

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    so it will be procrastinating for four more years ...
     
  5. heidic

    heidic Cool Member

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    I have 2 receivers, both HR-24s, and have received no such email or letter.
     
  6. compnurd

    compnurd Hall Of Fame

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    And you wont Neither of them is a MPEG 4 receiver
     
  7. P Smith

    P Smith Mr. FixAnything

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    yeah, both of then are MPEG-4 ! :p
     
  8. inkahauts

    inkahauts Well-Known Member

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    That letter is because of your old satt60's...
     
  9. May 1, 2019 #9 of 10
    dreadlk

    dreadlk Hall Of Fame

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    The letter implies that the TiVo unit will be retired on the 18th and the HR24 on the 25th while the 34 has four more years.
    I think the letter is incorrect. The HR24 is not going away.
    Wish the OP would let us know what happened.
     
    Rich likes this.
  10. slice1900

    slice1900 Well-Known Member

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    I'm pretty sure that is a poor transcription of what the letter actually said, because there's no way it was worded like that. Too bad he didn't post a picture of it.
     
    dreadlk likes this.

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