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Strange error message

Discussion in 'DIRECTV General Discussion' started by larryah, Aug 1, 2010.

  1. larryah

    larryah AllStar

    Jul 29, 2010
    I have HR24-500 connected by HDMI to a 40" Samsung 1080P LCD TV. ON occasion while choosing a program on the guide, when I push the select button, the picture and sound go away and I get a message saying Mode Not Supported. The only way to get back to normal is to turn it off and back on.

    It is does it on occasion, but I cant figure out why. Can set there and try to make it do it and cant. Then out of the clear blue, it happens again.

    I have a second HR24-500 in the front room also connected by HDMI to a 52" Samsung 1080P LCD, and no problem there.

    Any ideas?
  2. RobertE

    RobertE New Member

    Jun 9, 2006
    HDMI handshake issue and/or you are sending a resolution to the TV that the TV doesn't support.
  3. CCarncross

    CCarncross Hall Of Fame

    Jul 19, 2005
    Makre sure you have 480i unchecked in the supported resolutions, my buddie's Sammy did that too.

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