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Strange HD Charges On My Recent Activity

Discussion in 'DIRECTV General Discussion' started by tomcdman, Sep 10, 2007.

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  1. Sep 11, 2007 #41 of 113
    pdawg17

    pdawg17 Hall Of Fame

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    Jul 17, 2006
    Totat Choice vanilla and HD and no billing activity for me...
     
  2. Sep 11, 2007 #42 of 113
    ajwillys

    ajwillys Godfather

    314
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    Jun 14, 2006
    I have the old Total Choice with HD and DVR. I get the same charges as you guys, but mine are for a few cents more....

    09/11/2007 xxxxxxxx6254 HD Access $-7.66 $-0.50
    09/11/2007 xxxxxxxx6254 HD Access $7.66 $0.50

    FWIW, I still have this one...

    09/05/2007 xxxxxxxx6254 HD Access $9.99 $0.65
     
  3. Sep 11, 2007 #43 of 113
    Alexandrepsf

    Alexandrepsf Icon

    738
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    Oct 26, 2005
    I have Premium package as well, and I do not get the 6.99 charges.

    Here are what I see on mine:
    09/10/2007 xxxxxxxxxxxx Sports HD - Charge $0.00 $0.00
    09/10/2007 xxxxxxxxxxxx Cinemax HD - Charge $0.00 $0.00
    09/10/2007 xxxxxxxxxxxx Starz HD - Charge $0.00 $0.00
    09/10/2007 xxxxxxxxxxxx HD Access $9.99 $0.00


    Went to change Programming all the way to the end withouth changing anything to see what happens and here is what I get:

    Cinemax HD $0.00 / included w/Cinemax service
    SHOWTIME HD $0.00 / included w/SHOWTIME Service
    LOCALS HD $0.00 / included w/Local Programming
    HBO HD $0.00 / included w/HBO Service
    Starz HD $0.00 / included w/Starz service

    Cannot see the Sports HD though.

    I guess they are preparing our bills for the big show. ;)
     
  4. Sep 11, 2007 #44 of 113
    LameLefty

    LameLefty I used to be a rocket scientist

    12,182
    105
    Sep 28, 2006
    Middle...
    Total Choice Plus, HD Access, NFL ST + Superfan, HBO & Showtime, DVR Service.

    No billing activity for me lately.
     
  5. Sep 11, 2007 #45 of 113
    Sintori

    Sintori Legend

    140
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    Sep 5, 2007
    Premier + HD Access + Nascar Hotpass + 2 xtra receivers....

    Nothing else out of the ordinary for me either. Whassup wit dat?:p
     
  6. Sep 11, 2007 #46 of 113
    machavez00

    machavez00 Hall Of Fame

    3,761
    11
    Nov 2, 2006
    Phoenix,...
    I'm not seeing any of the items on my recent activities. The last thing is 8/28 for Qwest billing. I have Total Choice+, HBO and HD access.
     
  7. Sep 11, 2007 #47 of 113
    caimakale

    caimakale Legend

    104
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    Oct 30, 2006
    My charges are:

    09/11/2007 xxxxxxxxxxxx HD Access $-7.33 $-0.46
    09/11/2007 xxxxxxxxxxxx HD Access $7.33 $0.46

    The cost difference is probably due to the billing cycle and extra day added (others received this charge a day earlier). It doesn't matter much since it was billed and credited back.
     
  8. Sep 11, 2007 #48 of 113
    Med 28

    Med 28 Mentor

    44
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    Sep 4, 2007
    I have premier and HD access ST/SF Hotpass and EI here is whats new on my bill:
    Sports HD - Charge $0.00 $0.00
    09/10/2007 Cinemax HD - Charge $0.00 $0.00
    09/10/2007 Starz HD - Charge $0.00 $0.00
    09/10/2007 HD Access $-6.99 $-0.38
    09/10/2007 HD Access $6.99 $0.
     
  9. Sep 11, 2007 #49 of 113
    forecheck

    forecheck Legend

    181
    1
    Jun 13, 2002
    Premier for me, and nothing out of the ordinary on the recent activity page.
     
  10. Sep 11, 2007 #50 of 113
    PoitNarf

    PoitNarf New Member

    4,880
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    Aug 19, 2006
    Excuse my embarrassing ignorance here (been too busy at work to keep up with some of this). Are we going to be charged extra for some of the HD channels coming online with this "HD Extra Pack"? I really should know this, but I'm asking anyways! :lol:
     
  11. Sep 11, 2007 #51 of 113
    Alan Gordon

    Alan Gordon Chancellor

    9,094
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    Jun 7, 2004
    Dawson, Georgia
    It depends on who you ask!

    Some people say that we're not going to be paying extra, but the only semi "official" word we have is yes... I think. It's all kind of vague...

    ~Alan
     
  12. Sep 11, 2007 #52 of 113
    MizzouTiger

    MizzouTiger Icon

    625
    1
    Jan 9, 2007
    Just noticed something strange on my D* account.

    Under "Current Programming" is has:

    DIRECTV DVR Service
    DIRECTV Protection Plan
    STARZ
    TOTAL CHOICE PLUS


    There used to be "HD Access" also listed but now it's not.

    Also, in my recent activity, it has the following:

    Date Access Card Description Amount Tax
    09/11/2007 xxxxxxxx2800 HD Access $-7.33 $0.00
    09/11/2007 xxxxxxxx2800 HD Access $7.33 $0.00

    Automatic payment of my bill just happened on 9/4 it has the $9.99 HD Access charge.

    Have I suddenly lost the HD channels? I'm at work now, so I can't check.

    One other thing. When I go to "TV Listings" on my D* account, the only HD channels showing in "My Channels" are ESPN-HD, DSHD, and PPVH. WTF????!!!!!:confused: :confused: :confused: :confused:
     
  13. Sep 11, 2007 #53 of 113
    66stang351

    66stang351 New Member

    1,213
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    Aug 9, 2006
    Poit,

    It appears that current subscribers who have HD Access will be grandfathered in with no extra charge. New subs and current subs who sign up for HD after the new channels go up will have to pay an extra 4.99 for the 6 channels that are not simulcast of SD content, HDNet-HDNet Movies-MHD-MGM-UHD-Smithsonian.

    As Alan stated "It's all kind of vague", but that is what the documents appear to say.
     
  14. Sep 11, 2007 #54 of 113
    Alan Gordon

    Alan Gordon Chancellor

    9,094
    100
    Jun 7, 2004
    Dawson, Georgia
    Existing customers
    • Grandfather all customers with legacy HD
    equipment
    • Create new HD programming tier(s)
    (DIRECTV HD EXTRA PACK) with separate
    fee ($4.99) for remaining legacy customers

    New customers
    • Create new HD programming tier(s)
    (DIRECTV HD EXTRA PACK) with separate
    fee ($4.99)

    It's easy to understand the new customers tier, but make of existing customers what you will...

    It appears to me that all customers with "legacy HD equipment" (MPEG2) are grandfathered, but the remaining legacy customers (MPEG4) pay $4.99 a month.

    But, rumor has it, that's not true... so maybe they changed their minds...

    ~Alan
     
  15. Sep 11, 2007 #55 of 113
    gregftlaud

    gregftlaud Hall Of Fame

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    Nov 20, 2005
    i have total choice plus and received the charges as follows:

    09/10/2007 xxxxxxxx1229 Cinemax HD - Charge $0.00 $0.00
    09/10/2007 xxxxxxxx1229 HD Access $-7.33 $-0.97
    09/10/2007 xxxxxxxx1229 HD Access $7.33 $0.97

    i'm also not seeing "hd access" under my programming section on dtv.com's website.....however i am able to receive all hd channels. what's up with that?

    funny thing to....out of curiousity i went thru the change my programming sequence to see if the 9.99 hd access was checkmarked. it wasnt. however, when i got to the final page to accept changes......it WAS listed. odd

    am i gonna have to "upgrade" to the plus hd package since my package is no longer offered to get the new hd channels and not have everything screwed up?
     
  16. Sep 11, 2007 #56 of 113
    wmschultz

    wmschultz DBSTalk Club Member DBSTalk Club

    1,135
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    Jul 18, 2006
    I have this on my account:

    08/30/2007 xxxxxxxx8151 For Engineering Only - Charge $0.00 $0.00
     
  17. Sep 11, 2007 #57 of 113
    cforrest

    cforrest Icon

    840
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    Jan 20, 2007
    That's the DOD enabled on your account!
     
  18. Sep 11, 2007 #58 of 113
    kintaro

    kintaro AllStar

    73
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    Dec 27, 2006
    Premier Package here, but not charges as of yet.
     
  19. Sep 11, 2007 #59 of 113
    chrisb3

    chrisb3 New Member

    9
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    Aug 28, 2007
    This is on my account as of today:

    09/11/2007 xxxxxxxx HD Access $-7.66 $0.00
    09/11/2007 xxxxxxxx HD Access $ 7.66 $0.00


    I have Premier.
     
  20. Sep 11, 2007 #60 of 113
    JLucPicard

    JLucPicard Hall Of Fame

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    Apr 27, 2004
    I think they are differentiating existing customers by those that already have HD equipment and HD activated on their accounts (legacy HD equipment) versus "remaining legacy customers" referring to existing customers who do not yet have HD equipment. For new customers and existing customers who add HD equipment to their accounts where they did not currently have HD equipment - those are the ones who would have to pay $4.99 to get those exclusively HD (i.e. no SD counterparts) channels.

    For those not yet seeing the lines being posted by others on their accounts yet, has your account cycled to the next billing period? I think mine tends to be one of the later ones to cycle, so people tend to see these things a lot sooner than I do.
     
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