I've experienced this before but not this bad. I just moved into a new place, ordered a new account and they came to install today. First, this building is pre-wired. there are dual connectors and phone jacks on every wall. The owner of the complex instructed me that this was set up for Dish Network and that is the preferred provider. These guys come out here and 1. tell me the dish on the building won't work. 2. it's wired for directv. This is incorrect, but whatever. I had HD and the dish on the roof only has a dual LNB or whatever it's called. Mine will have 3. Ok fine. next, get this.... They say "So we'd have to have the owner's permission to mount the dish somewhere else." To which I reply "They are fine with that, they will give permission and I'll go to the office and get it now". "Well also, this building is stucco. We don't install dishes on stucco buildings." I have a south facing deck. When I moved in there was a dish network dish on the patio from the last tenants. This guy tells me that the deck won't work because I need to be able to access satellites at 3 poisitons, and there are trees in the way. These are yearling trees that are so small I could pull them over and bend them in half........ I've never seen someone try so hard NOT to do their job before. So I told the guy to just install it, see what we have, then we'll decide. I can almost guarantee he'll turn the dish so it gets ****ty reception or none. I figured, if these idiots will just do the install I'll contact dish when they leave and get someone else out here that knows what he's doing. Just a tidbit. I ordered and specified a 722 Vip. I called two days before install and verified this. I called again last night to verify it..... They come out with a 625. I made him drive back to his shop and get the right box. Based on this I'm really unhappy. But I'll admit, this point is not a problem with Dish. it's these jerkoff techs. I'm definitely going to get names and complain.