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Sunday Ticket: $200, ST MAX $300

Discussion in 'DIRECTV Programming' started by mws192, Apr 17, 2012.

  1. Jun 4, 2012 #281 of 825
    ponchsox

    ponchsox Cool Member

    28
    0
    Jun 2, 2012
    In on the base NFL ticket package for 4 payments of $25. With my HR34 I will be recording a lot of games!
     
  2. Jun 4, 2012 #282 of 825
    DViper2399

    DViper2399 AllStar

    73
    0
    Jul 16, 2008
    I want an HR34 :), They are sending me a new dvr to replace my slow one, but I'm sure it wont end up being an HR34
     
  3. Jun 4, 2012 #283 of 825
    LVKeith

    LVKeith Mentor

    45
    0
    Nov 12, 2007
    Was able to get Sunday Ticket for half price ($99). I only have Choice package, no premiums. First rep said she could only offer $30 off ($5/mo for 6 months), but she said other specials were available and transferred me to retention. Retention CS offered the $99 special right away and I took it. I think that's a fair price and I doubt that I could have done much better only subscribing to the Choice base package. It looks like the half price deal is out there just for asking...
     
  4. Jun 4, 2012 #284 of 825
    rene_hernandez88

    rene_hernandez88 Cool Member

    18
    0
    Jun 3, 2012
    I do not understand how do you guys get these deals! Lol called 3 times and the most I got offered was $60 off the max. =(
     
  5. Jun 4, 2012 #285 of 825
    LVKeith

    LVKeith Mentor

    45
    0
    Nov 12, 2007
    Believe me, I didn't do anything special. It was the CSR who transferred me to retention department and they made the offer straight out. I have not had Sunday Ticket for the last two years due to high pricing and not being able to get any offers. And during those years I had no credits on my account (other than $10/mo for HD which was offered to everyone) and had 2 premium channels (now have none). So I guess this system just doesn't make sense sometimes.
     
  6. Jun 4, 2012 #286 of 825
    JUCJ85

    JUCJ85 New Member

    6
    0
    Apr 22, 2012
    First time poster, been lurking around for a while, but here goes.

    I gave it a try also, called retention department, got offered NFL ST Regular FREE with a 1yr agreement, took that, added the Max Upgrade for $25 a month, plus got $15 off a month for 6 months(5 each for Starz, Sports and Ultimate packages).

    I basically paid $10 for NFL ST this year if you count the 6 months of credits, I'm a happy camper.
     
  7. Jun 4, 2012 #287 of 825
    bills976

    bills976 Godfather/Supporter

    513
    3
    Jun 30, 2002
    Wow, I had no luck at all. I have never asked for a discount of any kind from DirecTV and was quoted the regular price. Got the standard line of "DirecTV paid a lot of money for Sunday Ticket, it is the lowest price in over a decade, so we don't have any deals." Same deal on a second call.

    Bah.
     
  8. Jun 5, 2012 #288 of 825
    rene_hernandez88

    rene_hernandez88 Cool Member

    18
    0
    Jun 3, 2012
    Since I'm completely out of luck this year, I'm planning to do what I did two years ago. If you can't get a deal, you might wanna try this..
    Sing up to pay the Sunday ticket like right now, then before the season starts call saying that your friend got the ticket max for $150 and that you are really upset you are paying full price. By then I had paid $180, so they asked me to pay $20 more dollars and keep the max ticket. If something hurts them more than giving you a discount is returning money you already paid. =]
     
  9. Jun 5, 2012 #289 of 825
    Boston_bill

    Boston_bill Icon

    631
    0
    Jul 23, 2009
    Think I'll call today and see what happens. Last time I called I was told I was maxed out on credits and the CSR wouldn't budge.
     
  10. Jun 5, 2012 #290 of 825
    joeshan99

    joeshan99 AllStar

    81
    0
    May 16, 2008
    I must say I'm really happy I already got the discount and it was never this easy but it's weird not having to play CSR roulette. It kind of takes the fun out of it. Not complaining just saying. Very happy!!!!
     
  11. Jun 5, 2012 #291 of 825
    joed32

    joed32 Hall Of Fame

    2,763
    29
    Jul 27, 2006
    I had the same luck yesterday. They wouldn't budge.
     
  12. Jun 5, 2012 #292 of 825
    jblaze50

    jblaze50 Cool Member

    23
    0
    Dec 20, 2007
    I called yesterday and said cancel service twice. This got me to retention. I asked if I could get a discount of the ST Max . The CSR said she could give me ST for free and 4 payments of 24.99 for the Max upgrade. I accepted the offer and will call at a later date to try to receive credits to my montly bill. I have premier and have been with D* since 1998. This is the 5th year in a row I have received a discount on the ST. :hurah:
     
  13. Jun 5, 2012 #293 of 825
    Boston_bill

    Boston_bill Icon

    631
    0
    Jul 23, 2009
    I just called retention and I think I may have gotten a new agent. I knew the product better than she did. I understand being new but this was not a pleasant experience. As of now no discounts.
     
  14. Jun 5, 2012 #294 of 825
    Odys

    Odys Cool Member

    16
    0
    Nov 5, 2011
    Called retention yesterday and the best they would do was 1/2 off basic ST and $100 more to upgrade to Max. Called back today and got a better offer, same as above but they gave me a credit of $10 per month on my basic package and another $5 per month off HBO, both for 6 months. They weren't budging on the Max upgrade, I could have gotten the same credits without it, but I wanted the Red Zone, so I took the deal.
     
  15. Jun 5, 2012 #295 of 825
    marlen

    marlen Legend

    219
    1
    Sep 2, 2006
    Just called for my "yearly" request for possible discounts or promotional pricing. At the voice prompt I said "Cancel" and was sent to "retention in Idaho. I took a slightly different approach than I have in the past. Instead of focusing mainly on discounts for ST, I took the approach of "overall savings" on my existing package.

    After a series of questions regarding my viewing habits (favorite stations etc) it was determined it wouldn't help to move down from my Choice Extra package. Instead he offered a $20/month discount for 12 months off my monthly bill ($240).

    I then inquired as to what we could do regarding ST. He came out of the gates with how they recently lowered the price and now have 2 tiers that are both reasonably priced. Deep down - I had to agree with him. (I actually wasn't going to call this year for discounts because I thought the $199 for Basic ST was a good deal, but was a little disappointed about no Red Zone - I would have considered the inclusion of Red Zone for $199 a fantastic deal).

    His first offer was 50% off on the basic ST ($99). I thought that was good and I could have left it at that, but seeing what others have done here, I threw out the idea of "paying in full - one payment", or agreeing to a 1 year contract (as I was not currently under contract. ) He responded with basic ST for Free and 4 payments of $25 for ST Max.

    What's funny is I originally was not going to call in for discounts and just take the basic ST for $199 - I didn't want to pay an extra $100 for Red Zone (I wouldn't really be using the mobile functionality much), but in the end I did pay the extra $100 for Max. It just feels better knowing that I got ST for Free, plus the $20 discount/mo. So actual out of pocket was a Savings of $140 and Free ST Max. I don't mind the year agreement as I also have NHLCI and the playoffs will be ending at the time of the contract expiring, so I don't foresee me wanting to cancel prior to that.

    Here is the BUT (and it not anything bad - just an observation). After we agreed to my discounts, the retention rep was really selling hard. I went along with him to hear his pitch and was really surprised how aggressive he was with upselling. Everything from replacing an old TIVO with a new HD DVR to DirecTv Everywhere, to Whole Home Cinema, to upgrading my protection plan to $19.99 (which would cover every piece of equipment that I use to access DirecTv content). Everything he offered except the protection plan required a two year commitment, which I was not willing to do.

    Regarding the Protection plan he did offer to waive the $10/HD Fee for the year raising my current protection plan by $3-$4/mo - which I thought was intriguing, but I don't really have a need for multiple pieces of equipment to access D* remotely ( I do have a SlingBox that I use occasionally). In any event, I was trying to "save" money which I did, but was a little surprised at the upselling from D* - in the past they would either offer you the discount or not, but not really get after it like this.

    Overall - very happy with this year's negotiations and look forward to football!

    Best of luck to others who will be calling in.
     
  16. Jun 5, 2012 #296 of 825
    anex80

    anex80 Legend

    274
    20
    Jul 29, 2005
    Midwest
    I think I see what D* is doing here. It is becoming clear that D* cares less about what someone is paying for the base ST package this year as long as they are paying full price for the Max add-on. My guess is that they will take this data to their shareholders and say "See, we offered a multi-tier option and everyone continued to go for the highest tier." If the question arises regarding whether or not D* offered discounts on the higher tier option, they can safely say no. This way, come next year, they can do away with the multi-tier option and everyone is back to paying $300+ for standard package, complete with all the add-ons.

    I hope I'm wrong but the trend of discounts posted thus far on this thread certainly makes you wonder.
     
  17. Jun 5, 2012 #297 of 825
    pappy97

    pappy97 Icon

    611
    0
    Nov 14, 2009
    Called yesterday and got the NFLST for free with 12-month contract. Declined (at the time) to take the MAX for $100 or 4 payments of $25.

    Checked my account today and definitely saw that, but also saw a charge for $32.99 plus tax for NFL ST. I figured it was from CSR fiddling around before he could do the 1 year free (he said something about having to add NFLST at full price and then dropping it before he could add the 1 yr free, apparently he forgot to drop the NFLST at full price)

    Called again and they not only removed the paid NFLST, but without prompt gave $20 off for 6 months, free Starz and Showtime, and free Whole Home DVR for 3 months. Of course before hanging up I logged out and logged back in and confirmed everything was there, and then hung up.

    After hanging up, I looked closely and noticed multiple $20 off for 6 months credits applied. Don't know if it will stick, but if I am really getting that much in credits for the next 6 months, when August rolls around I may just sign up for Max and "pay" the full $100 since I will still come out way ahead. I just hope they can still give me discounted NHLCI if they see all those credits on there (got $50/off each of the last 2 seasons, nothing spectacular, but these NFLST discounts and generous credits applied by retention CSRs make up for that).
     
  18. Jun 5, 2012 #298 of 825
    kikkenit2

    kikkenit2 Icon

    685
    1
    Oct 25, 2006
    I just called retention and complained about the slow equipment among other things. I have 7 hr20 dvr's under no contract. Got the basic sunday ticket for free with a 1 year contract. Just what I wanted. Redzone for $100 more? Forget about it. They wouldn't give me any other credits and promised to make box run fast any day!
     
  19. Jun 5, 2012 #299 of 825
    dcowboy7

    dcowboy7 Hall Of Fame

    4,761
    27
    May 22, 2008
    Pequannock, NJ
    Posts #262 & #280 say they essentially got ST max free.
     
  20. Jun 5, 2012 #300 of 825
    pappy97

    pappy97 Icon

    611
    0
    Nov 14, 2009
    IMHO, I read the trend on discounts and throwing out NFLST like candy to new and existing customers as a way to get new customers in and retain current subs. As has been discussed many times in threads here, DirecTV makes a killing off of NFLST commercial (bars/casinos/etc). I suspect (but don't know for sure) that DirecTV makes a profit from NFLST just on the commercial accounts, i.e., that I suspect that even if NFLST wasn't even offered to DirecTV residential customers, DirecTV would profit from NFLST (even with its huge cost they pay to the NFL) just from the commerical accounts who pay outrageous sums for NFLST.

    Thus, if I am correct (if anyone can shed any light, please do), NFLST for residential can be (and is in fact) used for marketing/retention purposes, with the added icing on the cake of the customers who simply pay for it at full price every year.
     

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