Just called and they said NFL Ticket 2012 is not on my account yet, therefore they can't give me a discount "yet" I said, I'm confused, is there any deal you CAN offer me? He said, no, not yet. He said my account still shows NFL Ticket 2011 but probably on my next bill it would auto renew and say NFL Ticket 2012 with a $0.00 charge as an advanced notice. Then on the July bill it would likely hit me with the first real charge. So basically it's not on my account, so no deal. I wait till the end of the week until my June bill posts and if it has NFL 2012 $0.00, then I call to "remove it" or ask for a deal and they can offer me one. Don't know if that completely makes sense but it could be a reason why some people are finding out they can or can not get deals. For those that have, did anyone get a June or May bill that stated NFL 2012 BEFORE they called?