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Sunday Ticket: $200, ST MAX $300

Discussion in 'DIRECTV Programming' started by mws192, Apr 17, 2012.

  1. Jun 5, 2012 #301 of 825
    StangGT909

    StangGT909 Legend

    193
    1
    Mar 9, 2007
    Just called and they said NFL Ticket 2012 is not on my account yet, therefore they can't give me a discount "yet"

    I said, I'm confused, is there any deal you CAN offer me? He said, no, not yet.

    He said my account still shows NFL Ticket 2011 but probably on my next bill it would auto renew and say NFL Ticket 2012 with a $0.00 charge as an advanced notice. Then on the July bill it would likely hit me with the first real charge.

    So basically it's not on my account, so no deal.

    I wait till the end of the week until my June bill posts and if it has NFL 2012 $0.00, then I call to "remove it" or ask for a deal and they can offer me one.


    Don't know if that completely makes sense but it could be a reason why some people are finding out they can or can not get deals. For those that have, did anyone get a June or May bill that stated NFL 2012 BEFORE they called?
     
  2. Jun 5, 2012 #302 of 825
    gordo80

    gordo80 AllStar

    64
    0
    Apr 23, 2008
    They are wrong. Since I have gotten the NFLST it gets renew every year, but I don't get charge until the season starts. My NFLST Max was a 100 and I got Showtime for free for six months. Call again tomorrow during peak hours. You probably got someone that doesn't know jack. Give them a call before 4pm EST.
     
  3. Jun 5, 2012 #303 of 825
    anex80

    anex80 Legend

    274
    20
    Jul 29, 2005
    Midwest
    So I wonder how many people are actually getting Sunday Ticket for free as opposed to just getting told its free because a CSR looked at their account and saw a $0 charge. It will be interesting to see what happens in July.
     
  4. Jun 5, 2012 #304 of 825
    JUCJ85

    JUCJ85 New Member

    6
    0
    Apr 22, 2012
    Nope, I got it Free, I started paying back in Feb/March when I saw the $299.99 package, which was known as NFL ST Ultimate at the time. Last night they credited me back $179.97 in payments I made, and added on the Max Upgrade for $25 for 4 months. Plus got the $15 credits for 6 months, so I paid basically $10 for ST and Max.

    I originally called back after the SB to cancel my MLB EI's auto renew, and saw the Ticket Ultimate, so I started it that up then.
     
  5. Jun 6, 2012 #305 of 825
    joeshan99

    joeshan99 AllStar

    81
    0
    May 16, 2008
    That would not be good however I know mine is free because it has a $199 ($12) charge for Sunday ticket and a $199 ($12) Sunday ticket general retention credit. So I was charged and then credited back.
     
  6. Jun 6, 2012 #306 of 825
    byroan

    byroan Cool Member

    27
    1
    May 31, 2012
    Mine shows this:

    05/31/2012 XXXXXXXXXXXX NFL SUNDAY TICKET 2012 - Charge $0.00 $0.00
    05/31/2012 XXXXXXXXXXXX Programming Agreement - Charge $0.00 $0.00

    That was the day I called.
     
  7. Jun 6, 2012 #307 of 825
    heisman6183

    heisman6183 AllStar

    91
    0
    Jun 4, 2008
    I got Sunday Ticket w/ To Go last year for around $120. I called on Monday trying to get a discount for MAX this year and was unable to get anything. Then I checked my account and saw a charge for 2012 Sunday Ticket already, the date was the same day as my call (6/4). I called back and they told me it auto-renewed so I had them cancel it and I plan on calling back later to try and get some kind of deal on it. The charge on my account was the full price (59.99 plus tax) so they were ready to charge me starting with this month. I'm glad I caught it.
     
  8. Jun 6, 2012 #308 of 825
    Gator97

    Gator97 New Member

    3
    0
    Jul 27, 2011
    Called and was given $20 bill credit for a year and Sunday Ticket for 50%off with a one year contract extension.
    I was just out of my contract but was losing $10 a month HD credit on next months bill.
    Mentioned that a friend got ST for free and paid $25 for 4 months for Max.
    She would have offered this but wouldn't give me that and the $20 per month credit at the same time.
    Figured I was making out dollar wise by taking the bill credit even if I decide to add Max. However, I can't fathom paying $100 extra just to have Red Zone and To-Go. I like having the To-Go but the service on it was spotty last year.

    Will try to call back and see if I can get them to give better deal so in the long run only paying $100 for Max .

    Last year it took 8 calls to get a good deal (Recieved ST for free) so I guess I'm doing OK so far.
     
  9. Jun 6, 2012 #309 of 825
    VaJim

    VaJim Godfather

    679
    5
    Jul 26, 2006
    Virginia...
    ...I just checked my online account and it says I have NO sports subs. I've had ST since 2003. The only change to my account recently was to drop the premium movie channels. Would that make me lose ST? So now I get no discount?:confused:
     
  10. Jun 7, 2012 #310 of 825
    ruesch37

    ruesch37 AllStar

    96
    0
    Sep 14, 2006
    Called yesterday and said cancel service so I could get through to retention. After asking for free ST like I had last year, they put me on hold for a long while and came back and said I could have it for $99 this year. I would not agree to that and the guy kept trying to get me to do it and I kept saying no. So after another long wait on hold, he comes back and says I can have it for free if I extend my contract for a year. I agreed. The key is persistance!
     
  11. Jun 7, 2012 #311 of 825
    MrBill64

    MrBill64 DBSTalk Club Member

    183
    0
    Aug 3, 2006
    Called yesterday and got $100 of NFLST along with one year of free HD. Had to agree to a one year contract but I plan on sticking around so no big deal there. BTW, talked to retention as I am unsure if a regular csr can make these deals.
     
  12. Jun 7, 2012 #312 of 825
    SteelersFan

    SteelersFan AllStar

    105
    0
    Nov 4, 2006
    Called and originally talked to customer service. They had no deals on their system except the $197 someone mentioned in an earlier post. Asked for retention and they offered me the 50% off ST deal. Four payments of $24.99 each. They also gave me $30 worth of credits on items I already pay for equally a grand total of $70 for the ST package.

    The retention person was super nice and explained to me that there were currently no deals being offered on the max and to call back. Not a big deal for me. My options were limited this year as I already receive a bunch of credits and have renewed for a year already. I'm a long time customer and paid about $70 for the total package with credits and everything last year. Nonetheless, $70 is a good deal for every game again even sans red zone!

    :)
     
  13. Jun 7, 2012 #313 of 825
    MTnest

    MTnest New Member

    1
    0
    Jun 7, 2012
    Had called last week to ask how long we had on our contract and found out we are no longer under contract. Looking at our account, the customer rep. said Sunday Ticket was free. I said great. Checked yesterday nothing appeared on our account.

    I called today to ask about this. The retention rep. said nope -- there is nothing on our account about it being free. She comes back with $99.95 (half off) and I said "can't I get it for free". Then she comes back with yes, I can give it to you for free. I asked if this extends our contract and she says no -- not for Sunday Ticket. Checked our account -- charged $99.96 for ST and a credit fo $100.00. It was painless except listening to the music while on hold when she was "researching" our account.
     
  14. Jun 7, 2012 #314 of 825
    JUCJ85

    JUCJ85 New Member

    6
    0
    Apr 22, 2012
    Got the same thing on my account, only 6/4/2012 is when I did it.
     
  15. Jun 7, 2012 #315 of 825
    bjlc

    bjlc Icon

    1,076
    8
    Aug 20, 2004
    I tried to call at about 4 pm central time.. and got the Phillipeans'. sorry.. but I am not going to try and make a deal with some one who could screw up my whole setup.. including my distants..and then get fired from a 50 cent an hour job...

    sorry but if I can't speak to some one who actually knows that Wisconsin is in the United States, ( and there are many people in this country who don't).. then I need to speak to some one else..
     
  16. Jun 7, 2012 #316 of 825
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

    14,612
    373
    Sep 5, 2006
    Allen, TX
    Ask for retention or call back.
     
  17. Jun 7, 2012 #317 of 825
    rene_hernandez88

    rene_hernandez88 Cool Member

    18
    0
    Jun 3, 2012
    I find this to be a big assumption... There are many people in the United States that don't speak perfect english either.
     
  18. Jun 8, 2012 #318 of 825
    HarleyD

    HarleyD Hall Of Fame

    1,357
    62
    Aug 31, 2006
    Would you talk to someone who knows how to spell Philippines?
     
  19. Jun 8, 2012 #319 of 825
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    8,772
    600
    May 17, 2010
    USA
    :lol:
     
  20. Jun 8, 2012 #320 of 825
    bixler

    bixler Hall Of Fame

    1,267
    4
    Oct 14, 2008
    PA
    :hurah::eek2::hurah:
     

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