1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Sunday Ticket 2013 Pricing announced

Discussion in 'DIRECTV Programming' started by anex80, Feb 23, 2013.

  1. kmattoo

    kmattoo AllStar

    84
    1
    Aug 6, 2008
    Got ST Max for free last year.

    Called and got:

    $10/6m-Sports Package
    $20/6m-HBO/Starz/Max/something else
    $10/1y-HD Extra

    Got ST Max for half price and then $50 off for paying the half price.

    So $300 off for the year, but paying $97 for ST Max.

    I'll call back in 6m to get those other discounts re-added.

    Oh also got the Genie upgrade.
     
  2. detroitlions

    detroitlions Cool Member

    16
    1
    Aug 11, 2011
    My contract was up last November (received a free Genie upgrade, client and $20 / month off for a year) so I was not expecting much when calling to cancel the auto renewal of the Sunday Ticket Max. Spoke with a first level customer service rep and politely told her I wanted to cancel and speak with customer retentions. She was very polite about it and did so with no questions asked. Told the retentions lady I wanted to cancel ST Max and to please remove the autopay $50 charge on my credit card. She immediately said no problem and then offered the ST Max for half off (which I accepted a year ago). Told her I mainly only watched the Red Zone station (which is the truth) and she says you can have the ST Max for free for a one year commitment which she confirmed would not extend my contract. I asked if there were any other discounts and she gave me credits similar to what others here got ($15 off for 15 months, $10 off for 6 months, 1/2 off Cinemax (which almost makes it free with the current $6.50 / month promo) for 6 months. The call from start to finish was ten minutes.
     
  3. ronkuba

    ronkuba Legend

    141
    0
    Feb 17, 2007
    Here's what I got!
    Free NFL Ticket with Max free
    $20 off for 12mo
    $15 for 15mo
    $10 off for 12mo
    $3 off for 3mo. Whole home dvr services
    Showtime free for 4mo
     
  4. sticketfan

    sticketfan Legend

    229
    1
    Apr 25, 2007
    Vermont
    oh well looks like its not my year....4 calls and can only get them to bring stmax down to 6 payments of 37.99....one women told me to wait until the first sunday of games and offered me nothing..one call offered me nothing and the other brought it down to 38.99 and now one dollar more haha oh well good thing i love football..
     
  5. streatordogs09

    streatordogs09 Cool Member

    87
    1
    Sep 19, 2009
    I believe the first week is free. you even get max free the first week. Then I plan on calling for a deal. Who were you speaking with, regular customer service or retention? regular hardly do anything but they sometimes can be the nicest people especially the ones from the Utah branch.
     
  6. Golfman

    Golfman Icon

    921
    0
    Dec 20, 2007
    Reston, VA
    Ok, called retention direct and this time they gave me the ST Max package for 4 payments of $36.99 which matches what I got last year. Its essentially half price. I already got several of the credit packages 2 months ago so all in all I'm happy.
     
  7. golfnut-n-nh

    golfnut-n-nh Legend

    168
    2
    Mar 26, 2007
    Getting to rentention is the key. Here is my deal received today:

    Sunday Ticket w/Max for $75 (4 @ $18.75)

    $15 credit/15 months

    $10 credit/12 months
     
  8. NKy.Yall

    NKy.Yall Legend

    205
    1
    Apr 8, 2004
    N. Kentucky
    I called today and spoke to what the lady told me was customer retention and after telling her I wanted to cancel my ST she said ok give me a few mins. Which she did and never even asked why I wanted to cancel or what D* could do to keep me. So as of now my ST is no more for this year. I kind of like the idea " streatordogs09 " had. Watch the 1st week free and then call and see what happens. After I told her to cancel I wasnt going to change my mind once she did not offer any discounts and went right into cancel mode. Guess she showed me what for !!
     
  9. sdk009

    sdk009 Icon

    695
    19
    Jan 19, 2007
    Kihei, Maui, HI
    My Deal through Retention:
    ST Max 4 payments of $36.99 with a one-time $50 credit and an additional six months credit of $15 per month off my statement making my net cost this season...$7.96

    Not free, but as close to free as I ever received.
     
  10. NKy.Yall

    NKy.Yall Legend

    205
    1
    Apr 8, 2004
    N. Kentucky
    Would be quite happy with that deal !! I have 2 months left on my current contract and I even asked her to verify that hoping she might offer up some kind of break. Nope, not at all just continued on with canceling me out. That’s the luck I have :)
     
  11. BYRK

    BYRK New Member

    18
    1
    Jul 10, 2008
    Customer since 2004.. ST every year .. Bill is $166/mth.. got a free Genie upgrade in May..

    Called a couple weeks ago and asked for ST free.. lady said nothing I can do you today.. So I cancelled ST.

    Called today asked for the RZC for free and lady said they didn't do that and offered me nothing. Before I hung up I said let me speak to retention. She said are you thinking about cancelling, I said I am now. I said I can either pay you guys $220 to cancel. Or I can pay you $166/mth.

    Retention lady came on and said we can give you ST max for free again sir. I've never paid for it EVER. I either get it free or the credits make it free. I said do you guys offer RZC channel for free? She said, yes we do.

    She said be doing this a yr will be added to your account. But she said your contract expires in May 2015. So the yr won't be added on.

    Had to work a little harder for it this year. 3 total calls, probably 20 total minutes.
     
  12. weatherwatcher514

    weatherwatcher514 New Member

    10
    0
    Jul 20, 2013
    Western Mass
    Called last week to see what kind of a deal I could get for Sunday Ticket. Spoke with a wonderful CSR named Theresa. I think she said she was in Colorado. Anyway here is what she offered:

    NFL Sunday Ticket Max for 6 payments of $29.99
    $10.00 HD credit for six months
    $15.00 credit off base package for one year
    $2.00 regional sports fee credit for one year
    Free upgrade to the Genie which I decided I am going to wait on till the HR44 is deployed in my area.

    Overall getting Sunday Ticket Max for $17.94 this year, not free but pretty darn close. I am very happy.
     
  13. joshjr

    joshjr Hall Of Fame

    4,807
    84
    Aug 2, 2008
    NE Oklahoma
    I think they appreciate it more if you are honest about what you want. Next time you call (dont wait awhile) just let them know that you see people online getting it for free with bill credits and that you are a good customer to and want to see what you can get. You should not expect them to just offer you something. You didnt ask for anything so you didnt get anything. Try again and let us know.
     
  14. fochs13

    fochs13 Legend

    123
    0
    Dec 1, 2006
    Called in and got transferred to retention and eventually a supervisor. Indicated that I was looking to get the redzone channel for free. I indicated that some friends of mine were given that deal and I was looking to get something similar. They wouldn't budge. The best they would give me was free starz for 6 months or the Genie client for free. I've been with directv for 10 years. I have the protection plan on my account, along with 4 hd receivers, and two movie channels. My bill is around $130. I even advised that I would consider switching to dish network if they wouldn't give me the redzone or sunday ticket for free.

    I'm curious if I would have better luck calling back a second or third time, or if I'm basically out of luck this year.
     
  15. Cyber36

    Cyber36 Legend

    274
    1
    Mar 20, 2008
    Byron NY
    Be persistent but curtious....Eventually you'll get it.
     
  16. joshjr

    joshjr Hall Of Fame

    4,807
    84
    Aug 2, 2008
    NE Oklahoma
    I think you should call back. Everything you stated sounded good but there was one key piece missing. Do you always pay your bill on time? Are you behind on your bill at the time you were calling?
     
    1 person likes this.
  17. fochs13

    fochs13 Legend

    123
    0
    Dec 1, 2006
    My bill is charged to my cc automatically every month.
     
  18. joshjr

    joshjr Hall Of Fame

    4,807
    84
    Aug 2, 2008
    NE Oklahoma
    Then you have anything on your side. Call back for sure and dont wait a month or two. Sometimes these offers seem to dry up. We are almost to August already. I would get it out of the way now.
     
  19. Golfman

    Golfman Icon

    921
    0
    Dec 20, 2007
    Reston, VA
    It gets more bizarre as we approach the start of the season. I told a friend of mine about the deal I got so she calls retention and says she wants the same deal I got. The girl says to her how about we give it to you for no charge and she says great. After I hear about this I call retention back and ask for the no charge deal and she says she cant give it to me because I got a bunch of credits earlier that run out for 24 months. I mildly protest and she says that she will give me an additional $50 one time credit so now I'm paying $99 for the Max package.

    I guess it pays to keep calling!
     
  20. NKy.Yall

    NKy.Yall Legend

    205
    1
    Apr 8, 2004
    N. Kentucky
    Well I guess the 3rd time was a charm, didn’t get ST for free but no complaints. This was the offer from D*

    ST-Max 4 payments of $36.99 = $147.96
    $20 in credits a month for 12 months = $240.00
    Additional $15 in credits a month for a 15 months = $225.00

    So I PAY $147.96 for ST –Max and have $465.00 in credit off the bill for next year and a half. Also threw in the Genie whole home upgrade thing as well.
    Each time I called was very nice with whatever CSR I ended up with and each time I did tell them that I was seeking some type of a price reduction for the ST never told them or demanded it for free just whatever they could do to help would be appreciated. They even apologized that the first CSR I spoke with never even offered any kind of compromise on the cost and just cancel me right from the start.
    As an added bonus they threw in HBO free for 3 months ( can watch hard Knocks now) and knocked off $10 off my Sports pack for 6 months as well.
    So as previously mentioned by forum members be consistent in your efforts but be nice and pleasant when you call and even when a CSR may not cut you any breaks. This was not my first time calling each year at the start of the new NFL season asking for a favor but this was the first time it took 3 tries to get any help from D*.
     

Share This Page