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SWiM LNB hr24 tuner error

Discussion in 'DIRECTV Installation/MDU Discussion' started by Bovhica, Sep 6, 2013.

  1. Sep 6, 2013 #1 of 14
    Bovhica

    Bovhica New Member

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    Boise
    I have gone through multiple wiring setups on my RV and am running into the same error on my hr24 when progressing through satellite setup. Any suggestions would be great.

    Here is what I have: hr24 and h24
    SWM LNB SL3 one coax to 8 way splitter (all unused outs are capped.)
    Two coax out from splitter, one to hr24 and the other is the power out (red) to 21 volt inserter, out from inserter to h24.

    H24 runs through setup with no errors but hr24 gets error on tuner 1 odd on 103. It says check install. I have tried many different setups by moving the power inserter to each receiver and also sending a third coax to it as a standalone.

    I have good signal strength and can't seem to isolate the problem. I even ran a single coax directly to the HR24 to ensure the interior wiring of the RV was the correct type of coax. Same error.

    Would replacing the power inserted with the 29 volt series have any effect and/or would it harm my receivers? I'm at a loss. Please help.
     
  2. Sep 6, 2013 #2 of 14
    jimmie57

    jimmie57 Hall Of Fame

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    If the problem was the Power Inserter it would give you an error of 725 ? 775 ? saying it can't communicate with the dish.
    On the receiver that is working, check the satellite signal strengths on the 103ca and 103cb and see what it has.
    Then do the same thing on the DVR and compare them.
    Post the results back. Sounds like the dish is not aligned just yet and is failing on the 103.
     
  3. Sep 7, 2013 #3 of 14
    Bovhica

    Bovhica New Member

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    Sep 6, 2013
    Boise
    Hr24 103 ca tuner 1: 9-16 ---- 74 76 75 72 74 76 0 0.
    17-24 -----73 74 74 72 75 76 0 0

    Tuner 2: 9-16------73 76 75 76 72 74 73 74
    17-24-----73 74 74 73 75 76 71 70

    H24 103ca 9-16-------74-76-74-74-72-73-72-75
    17-24------73-74-73-72-75-76-73-73

    H24 103cb. 1-8---------76-80-74-76-75-79-73-75
    9-16--------75-80-73-76-75-79-na-na

    Hr24 103cb tuner 1 1-8---------77-80-74-76-75-79-73-75
    9-16-------75-80-72-75-75-74-80-na-na

    Tuner 2. 1-8--------77-80-74-76-74-79-73-74
    9-16------75-79-73-76-74-79-na-na

    These sats are my lowest values of all sats. On 101 I'm in the lower to upper 90s. I have tweaked the dish on multiple occasions and used 103 ca and cb as a visual while adjusting and those are about as high as I could get them. Tonight we r having a little weather so the values are a little lower than normal but close. This has been ongoing since May as my rv has not moved.

    Thanks for your reply. I sure hope I can get this fixed because some programs won't record unless my tv is tuned to that channel so it acts like I only have one tuner. When not tuned to certain channels while recording I get a 771 searching for signal error message.
     
  4. Sep 7, 2013 #4 of 14
    The Merg

    The Merg 1*

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    I'm not an expert when it comes to the sats and signal levels, but those look awfully low to me.

    - Merg
     
  5. Sep 7, 2013 #5 of 14
    Bovhica

    Bovhica New Member

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    They are a little lower than normal due to weather, yet both receivers have basically identical values while one works perfectly and the other has errors?
     
  6. Sep 7, 2013 #6 of 14
    texasbrit

    texasbrit Well-Known Member

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    The receivers are different so they behave slightly differently.

    Your 99c/103ca/103cb signals should all be in the high 80s to mid 90s, for a correctly aligned dish.
     
  7. Sep 7, 2013 #7 of 14
    Bovhica

    Bovhica New Member

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    Ok thanks for the confirmation that alignment is the issue. I will adjust it and see what I can get.
     
  8. Sep 7, 2013 #8 of 14
    jimmie57

    jimmie57 Hall Of Fame

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    If those numbers are about as good as you can get it,
    do you have a tree this is or close to appearing in the line of sight to the 103 satellite ?
     
  9. Sep 7, 2013 #9 of 14
    Bovhica

    Bovhica New Member

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    I'm in North dakota right now. Very flat and no tress within a half mile. I checked line of sight and don't have any obstructions. I moved the dish this morning and reset it. I fine tuned it and was still hitting the peak at those numbers but a funny thing happened. Both receivers are showing the same error now but I can now record and change the channel on the dvr but the h24 gets a signal error on a few channels that must be on 103. I have whole home so I can record now on the dvr and watch on the 24 which is better for me than it was before but who knows if that will revert back to original problem. I may just have to live with it or have a tech come out.

    Could I need a new LNB?
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    It might, or it could be the dish/reflector that is bent/damaged.
    It doesn't take much.
    Installers find this on occasion and the only way to know is try another reflector.
     
  11. Bovhica

    Bovhica New Member

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    Thanks for the input. I'm going to get another lnb. Of that doesn't work I will try a new dish.
     
  12. texasbrit

    texasbrit Well-Known Member

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    Just get a service call. If it's alignment, the tech will do that. If you need a new LNB or dish, the tech will install that. All for the $50 service call.
     
  13. jimmie57

    jimmie57 Hall Of Fame

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    +1
    Definitely cheaper to let them do it for you and a lot less hassle than trying and replacing one thing at a time.
     
  14. peds48

    peds48 Genius.

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    This IS the way to go
     

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