Switch from AT&T to T-Mobile phone carrier

Discussion in 'Tech Talk - Gadgets, Gizmos and Technology' started by dmspen, Jul 27, 2019.

  1. dmspen

    dmspen Hall Of Fame

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    T-Mobile just increased their discount with my company. It makes for an attractive offer (including Netflix). I have been with AT&T for 20+ years.

    Anyone have experience with T-Mobile? With the Sprint merger and accompanying DISH involvement, is it a good time to switch?
    Thoughts and opinions welcome?
     
  2. Rich

    Rich DBSTalk Club DBSTalk Club

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    My next door neighbor has T-Mobile and likes it. I have Verizon and have no issues. That's all I have.

    Rich
     
  3. jimmie57

    jimmie57 Hall Of Fame

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    I have been on Metro PCS (now Metro by T-Mobile ) for 3 years now. Excellent signal. Where I live Sprint and Cricket ( owned by AT&T ) had just 1 bar at my house. Metro has 4.
    I pay $60 for my son's phone for unlimited everything except hot spot. Hot spot is 15 gig. Added my phone to the plan for $25 and I get the same features that he has.
     
  4. Phil T

    Phil T Well-Known Member DBSTalk Club

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    I have the T-Mobile 55+ plan. No Netflix but their T-Mobile Tuesday’s gave me free MLB TV. Coverage for me seems the same a AT&T. Really like it.
     
  5. billsharpe

    billsharpe Hall Of Fame

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    I've been using T-Mobile for several years on a family plan. Netflix is included. I'm very happy with the service. Unlimited phone and data for $30 per month.
     
    Rich likes this.
  6. gpg

    gpg Well-Known Member

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    I’ve been using T Mobile for about 16 months, and have had no issues. I’ve recommended it to several friends and family members.
     
  7. NR4P

    NR4P Dad

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    Switched from AT&T to Tmo after 20 years. Cut my bill in half in with 55+ plan.

    I travel the USA and world. AT&T has slightly better USA coverage but not 2x better.
    Customer Svce on Tmo is real people. When I call, I always get someone in Alabama, how nice to speak to people in USA. Tired of AT&T calls going to Philippines or elsewhere.

    If you leave USA, Mexico or Canada, hands down Tmo wins 100:1. Free txt and data outside USA. Calls only 25c/min.
    AT&T will charge $10/day and with taxes is $12/day.
    I saved $500+ with travel outside USA.

    Sprint merger should help coverage but it may take 1-2 years to join networks. Don't assume that is going to be quick.

    BTW, Tmo has a referral plan where referrer and new customer get $. If you decide to switch, message me directly. Maybe we can both win. Yeah some self promotion. LOL
     
  8. steve053

    steve053 Godfather

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    Two years ago we switched from Tmo to AT&T. Loved Tmo customer service and they were the first to offer free roaming in N America. Unfortunately there were too many dead spots when traveling. Last straw was in CA, dropped off my daughter at a week long camp and she was the only one with zero service. Agree that it's going to take a few years for the Sprint merger to really affect coverage. That said, I'm pretty excited about their 5g plans.
     
  9. Jim148

    Jim148 Godfather

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    This is a multiple choice question. The correct answer is:

    E) Not enough information.

    Dmspen, for us to give a good answer to your question, we should have some more information. For example, what are the most important factors for you? Is it low price, great coverage, fast data speeds or something else? Other information would be helpful, too, like how many lines you are looking for. Some places have a great family plan for 4 lines and others have the best plan for just 1 line. There truly are lots of factors and the more information you provide, the better the response will be.
     
  10. Nick

    Nick Retired, part-time PITA DBSTalk Club

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    In my own experience, signal availability became an issue when I changed locations. I had T-Mobile for about five years in the early 2000s and was satisfied with their service and signal coverage -- until I bought a new house in 2008 and had to change carriers because there was no signal at my new location. I would hope that their coverage has improved over the past 10 years, but I would advise you to verify the coverage areas you need to the best of your ability.
     
  11. dmspen

    dmspen Hall Of Fame

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    F) All of the above. Looking for 3 lines. My daughter is a data hog so the unlimited is a must. She lives in Anaheim (by Disneyland) and has terrible AT&T coverage. Cheaper is better which is where this started. The Netflix is a plus. T-Mo just increased their discount at my workplace so I'll be saving about $30 month. I will get a call from a T-Mobile specialist to answer any questions and then I'll decide.
     
  12. Jim148

    Jim148 Godfather

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    I was going to suggest Cricket, but then I read that she has terrible AT&T coverage. Cricket is an AT&T MVNO. With FirstNet, there is a good chance it will improve, but that is sort of a gamble to wait.

    So, that means Verizon MVNOs. We have Total Wireless, which is a Verizon MVNO. The unlimited data requirement might be a deal breaker, though. How much data does she use each month? Why is it so high? Is she stream video, then going with whoever has an arrangement for a zero rated data on a specific video provider might be the way to go. Our family of four got by on 25 GB per month. Now, Total Wireless kicked it up to 100 GB. Out "zero rated" video services is DirecTV Now.

    I am sure that you know that there is a fairly good chance that you will need new phones, if you go to a Verizon MVNO. However, some smartphones are universal, unlocked.


    Get Total Confidence No-Contract Wireless Plans | Total Wireless
     
  13. jimmie57

    jimmie57 Hall Of Fame

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    I think you will need all new phones.
    I remember when I changed from Cricket to Metro-PCS I got the same phone that I had but it had different system. One did CDMA and the other did GSM ???
    They will give you most , if not all, of the cost of the phones off when you port over your numbers.
    It will depend on which phones you get of course.
    With Metro-PCS and T-Mobile the price they quote you is the total price. There are no add ons. When I say I pay $85 for both out phones that is it. Not even tax added to it. I like that.
    Of course if you get expensive phones and want to finance them then the monthly bill will be higher.
     
  14. Jim148

    Jim148 Godfather

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  15. dmspen

    dmspen Hall Of Fame

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    T-Mobile will cough up $650/line for contract buyout, phone payoff, etc. This goes a long way to offsetting costs. As far as new phones, all our phones can be unlocked and switched. My wife's phone is a bit on the dodgy side now so we may opt for a new one for her. The T-Mobile people are calling me this next week so we shall see what happens.
     
  16. jimmie57

    jimmie57 Hall Of Fame

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    I feel sure you did look at the coverage map ?
    If not, here is the link to the map.
    4G LTE Coverage Map | Check Your 4G LTE Cell Phone Coverage | T-Mobile

    Edit: Actually, this comparison chart is better.
    LTE Comparison Map | Compare Network Coverage | T-Mobile
     
    Last edited: Aug 3, 2019
  17. mgavs

    mgavs Legend

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    Dmspen, we are about 4 miles from you. We had ATT for well over 10 years and had constant dropped calls and low speed. Finally went to t-mobile about 4 years ago... now we get a signal almost everywhere in the Silicon Valley. Even in buildings which never worked with att, we never could stay connected between freeways and home. All fixed with t-mobile. And we also got the wonderful 55+ plan which gives us 2 lines unlimited for $60 includes tax! Too bad the raised the price but still a great deal. Also, the few times I called them the customer service blows att away. I could go into the years of calling att to find why my signal dropped, not worth it. For the South Bay t-mobile rocks. We got all our friends except one switched to t-mobile, all saving money and happier now. The one left is like you...gets att discount through work.
     
  18. dmspen

    dmspen Hall Of Fame

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    I think I am going to give T-Mo a shot. The biggest risk I see is losing my granfathered ATT plan, but it's a modest loss. T-Mo says no contract so I can leave anytime.
    Now waiting for their White GLove Service team call...
     
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