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Switching providers

Discussion in 'DIRECTV General Discussion' started by Neo Fender, Jul 23, 2012.

  1. Neo Fender

    Neo Fender New Member

    Nov 17, 2006
    We’ve been with Direct for about 12 years now. I am not a “power” subscriber by any means. I own one (since day one) SD receiver and have a Direct-owned SD DVR. I’m under an obsolete channel lineup. For our use, about the only channels that are viewed in our home are the local networks, home improvement channels (230 – 231) and the kid channels 300, 301, etc. Everything else is either not available or of no value. We pay about $46/month.

    I don’t have any premium/movie channels or sports packages, which diminishes Direct’s advantage. I’m looking to add as much HD channels as possible but not exceed ~ $50/month. Since Direct does not regard me as a new customer, making these service and equipment upgrades would blow my budget. Since an upgrade to HD would involve new equipment, I’m considering changing to Dish. Given what I am looking for (the most HD channels for my price range, no premium/movie channels or sports packages, two receivers w/ one HD DVR), it looks like Dish would be the prudent choice at least for the first year.

    Two questions:

    I’ve read elsewhere that many subscribers simply swap between Direct and Dish at the end of their respective, two year contracts. When they do this, does each provider (Direct and Dish) wipe the slate clean and regard them as a new subscriber again or is it a once in a lifetime offer?

    Any chance of getting new subscriber rates from Direct? For our needs, both Direct and Dish offerings are quite similar. Quality and service are debatable among users so for me, it boils down to price which means Dish, unless Direct can offer something along the lines of what a new subscriber would receive.


  2. lparsons21

    lparsons21 Hall Of Fame DBSTalk Club

    Mar 4, 2006
    Herrin, IL
    While you could get something from D* to upgrade to HD, it probably wouldn't be quite as good as the new customer deals. Of course, you never know with D*, some get great deals to do the upgrade, others not so much. What I think is working against you with D* is that your subscription level is very low, which means they won't get much return from you. A call to retention would be the way to find out and then you can decide which is the best way for you.

    As to switching, yes, in general a switch every two years gives you the most bang for your buck, but you have to put up with the changes in how the equipment operates, the menuing, the differences in channel numbers. None of them daunting tasks, but different for sure.

    Without some pretty good discounts, it will be hard to stay below $50/month with HD with either provider and have a decent channel selection, imo.

    Here's some examples of the cheapest from each.

    Dish : Note that for free equipment, you have to be at Top 120 or better.
    Top 120 : $44.99 (minus $20/month 1st year)
    Hopper+Joey : Free
    Lease on Joey : $7/month
    DVR+MRV : $10/month

    Total @retail : $61.99
    Total @1st Year : $41.99

    Add $5/month to either if you want locals via sat.

    For Direct
    Entertainment Pack : $54.99
    Lease for 1 add unit : $6.00
    Advanced receiver fee : $20 (includes HD, DVR, MRV)

    Retail : $80.99

    You can probably get some discount on that programming, then add whatever they want to do the hardware. I suspect a minimum of $200 for new hardware, upgrade your dish/lnb and installation would be offered. You might get something better.
  3. lparsons21

    lparsons21 Hall Of Fame DBSTalk Club

    Mar 4, 2006
    Herrin, IL
    They don't exactly call you new customers when you do this, but the deals are usually the same as if you were a new customer.

    So you are only a 'new' customer once, after that you are a 'returning' customer and get the same or nearly the same deal a 'new' customer gets.

    That said, sometimes D* makes some very sweet deals to 'come back' earlier in the cycle, but it is a crap shoot.
  4. maartena

    maartena Hall Of Fame

    Nov 1, 2010
    What a friend of mine has done in the past is cancel service, send back all equipment, live without satellite tv for a few days, and then his WIFE (who carries her own last name, not his) would sign up for DirecTV service and get a new 2 year deal with new equipment.

    He's only done this once so far, but it worked no questions asked. Its a new name, new SSN, but same address. Just like someone new would have moved in, it is not DirecTV's job (nor CAN they) to check if the previous customer at that address is married to the new customer.

    Sure it is completely cheating the system. But it'll work at least once. :)
  5. Blankman2k5

    Blankman2k5 Legend

    Oct 20, 2010
    With you watching home improvement shows and local networks, why is the Family package with DirecTV not an option?

    Family 29.99
    HD 10.00
    DVR 8.00
    48.00 per month (Addtl IRD 6 per)
  6. domingos35

    domingos35 Icon

    Jan 11, 2006
    Your local channels are included .no extra $5 charge
  7. wahooq

    wahooq New Member

    Oct 19, 2011
    Tulsa, OK
    Actually there are policies in place to prevent this now...so be prepared in case it doesn't work
  8. TBlazer07

    TBlazer07 Large Member DBSTalk Club

    Feb 5, 2009
    Do they send the DirecTV guys in the back helicopter to your home to see if you are living together or do they look through that blue eye on your DVR and watch? :lol: Seriously, with a different name, different phone number and different SSN how could they possibly know?
  9. wahooq

    wahooq New Member

    Oct 19, 2011
    Tulsa, OK
    addresses and names are also crossreferenced, plus ones spouse is usually associated with you
  10. n3vino

    n3vino Godfather

    Oct 2, 2011
    They'll probably catch it when they run a credit report. Normally spouses do show up on credit reports even if names are different. Husbands and wives do buy and apply for credit together when buying big ticket items such as a house or car or if they need both incomes to qualify.

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