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Switching receivers in the home

Discussion in 'DIRECTV General Discussion' started by RVD26, Sep 24, 2010.

  1. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    You are correct sir.

    Shame on you for bringing that old "common sense" thing into play...when we know plenty of folks these days lack that skill set. :D
     
  2. TBlazer07

    TBlazer07 Grumpy Grampy

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    The rule is the rule. One signs the "contract" they should follow the rule. :)

    Can't move a receiver.
    Can't replace a hard-drive.

    Do a self-install and they don't warranty the work. Modify the equipment, you're on the hook for the cost of the equipment, no warranty. If you believe 1 part you have to follow them all. :)
     
  3. TBlazer07

    TBlazer07 Grumpy Grampy

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    Another contradiction is what does "tamper or modify" refer to? It could simply mean "tampering with or modifying the device to get free service."

    Point is, it's ALL pretty meaningless and ambiguous.
     
  4. TBlazer07

    TBlazer07 Grumpy Grampy

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    Because they are giving you special permission in writing (paperwork in the box) to do so under special circumstances thereby releasing you from that part of the contract which you agreed to.
     
  5. TBlazer07

    TBlazer07 Grumpy Grampy

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    Hear hear!!! +1000! :gott::gott:
     
  6. TBlazer07

    TBlazer07 Grumpy Grampy

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    Because by a DirecTV employee telling you to do so they are making an exception to the contract for the purpose of trouble shooting.

    I know this all sounds totally ridiculous (and I agree it is) but everyone bitches about swapping a dead hard-drive or upgrading a hard-drive because "it says you can't do it in the TOS/Lease agreement." It funny how the TOS/Lease Agreement says a lot of things that those same people say it is OK to disregard because "it doesn't make sense."
     
  7. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    As to the consequences of something going wrong, I fully agree.

    However, you will not find a single thing on DirecTV’s website that will instruct you how to replace your hard drive, while there are plenty of examples of on how to install a receiver.

    The fact that those instructions exist on DirecTV's website negates any ambiguity as to their stance on people doing their own hooking up and disconnecting receiver there by releasing you from that part of the Lease Addendum. Besides, earlier you said "the rule is the rule" when faced with information from DirecTV on self-installs. This latest post contradicts your earlier post. Ya can’t have it both ways...I’m just sayin’ :grin:

    Mike
     
  8. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    The difference is that DirecTV offers online instruction and a phone number to call for self-install. There is no such information available from DirecTV for replacing an internal hard drive. This clearly indicates there is something different in DirecTV’s “mind” about a subscriber installing a receiver versus replacing internal components.

    So, if I use a little common sense and logic I determine the terms of the Lease addendum against altering/modifying a receiver is a hard and fast rule. However, the term against relocating a receiver must somehow mean something other than preventing the subscriber from installing and/or moving a receiver within their own home. Since DirecTV provides instruction and guidance to do just that, it must mean that the subscriber is allowed to installing and/or move a receiver, but within what context is it different. The only logical conclusion I can come to is that, as it applies to the subscriber and the equipment at the location on the account, the subscriber is allowed to setup and install their own receivers is and that it is an approved use by DirecTV. This also tells me that “relocate” means something other than moving a receiver from one room to another.

    It is clearly NOT selective enforcement no matter how you much you want it to be. If you consider all the information provided by DirecTV (and not some vague legalese argument), common sense dictates that the “relocating” term in the Lease addendum exist to prevent fraud such as sharing receivers from one account to several locations or using a residential account in a commercial setting. The complete and total lack of additional information provided by DirecTV on installing a new internal hard drive indicates that the mindset is it’s not allowed.


    Mike
     
  9. TBlazer07

    TBlazer07 Grumpy Grampy

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    DirecTV doesn't have a "mind." They are a corporate entity. All you can assume they mean (right OR wrong) is what is included in the contract YOU signed. Anything else you see might apply to other people and not you unless you are given specific written exemption from YOUR contract YOU signed.

    Maybe what you see was meant for someone else, or doesn't apply at all anymore and was never removed. What YOU sign is what YOU are agreeing to. YOU've agreed to ALL the rules, not just the select ones YOU agree with unless you get a written exemption.
     
  10. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    None of that makes any sense what so ever.

    It’s very clear that you just want to use this thread as a platform to rail against the insistence that replacing the internal drive is against the Lease Addendum by tossing common sense out the window.

    This thread is about moving a receiver from room to room. If you’d like to discuss hard drives and the Lease Addendum you can do it here.

    http://www.dbstalk.com/showthread.php?t=165552

    :backtotop:

    Mike
     
  11. sweep49

    sweep49 Legend

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    Huh, well I guess we won't take the dvr camping again. A shame too, it's really warm to cuddle with in the sleeping bag.
     
  12. GBFAN

    GBFAN Godfather

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    I just moved an HR24-500 from the store to my house and called in and activated it with no problems. Why was I allowed to "lease" the DVR from DirecTV through a retailer and move it?
     
  13. matt

    matt New Member

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    I LOL'd :lol:
     
  14. Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    Tell that to your wife when they spring clean and they move everything in the house.
     
  15. Kansas Zephyr

    Kansas Zephyr Hall Of Fame

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    Again. If you can't move an IRD, within the service address, explain why D*'s website allows you to update the location?

    Why would any company encourage any practice that would violate their TOS?

    I think it's pretty simple...there is a letter of the law...and a spirit of the law.

    If D* allows an end user to go online and update the room information of an IRD, they are also giving implied consent to it being moved by the end user.

    @harsh: Since you're not a D* customer, you can't look online under My Account>My Equipment>Change Receiver Location...and see just how easy it is.
     
  16. johns70

    johns70 Legend

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    I know plenty of people that replaced the hard drive in their DIRECTV leased DVR, replaced the batteries in the DIRECTV remote without calling DIRECTV first, moved a receiver back-forth to the cabin, take the receiver tail gating, put up their own dishes, removed mattress tags and nothing bad as ever happened to them. DIRECTV doesn't really care about any of it.
     
  17. TBlazer07

    TBlazer07 Grumpy Grampy

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    Sorry, no spirits here, only a legal and binding contract with your signature on it stating the terms of your service and that you agree to follow ALL of them and not just the ones you choose to based on whatever reason (right, wrong, spirits or ghouls) you choose. Either you accept the all of the contract or you shouldn't sign it. They (DirecTV) can enforce all the terms IF THEY CHOOSE and if you want to fight it in court IF they do that is your right. That applies to both charging you if you relocate a box and something happens to it OR for opening the box.

    BTW, there have been more posts about people not being warrantied or serviced for relocating a box and not having it work after the move (seen 2 or 3 of those over the years) then there has been for people being charged for opening one (have never seen one such post).
     
  18. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Getting back back to the topic at hand, RVD26 may self-install using the procedures provided by DirecTV on their website...and yes, there may be consequences if you break some thing such as having to pay for the receiver.

    Simple as that. ;)

    Mike
     
  19. Kansas Zephyr

    Kansas Zephyr Hall Of Fame

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    Here's a little teaser on letter v. spirit...not including ghouls. It's the meaning of the term relocate in the TOS that's open for interpretation.

    http://en.wikipedia.org/wiki/Letter_and_spirit_of_the_law

    You NEVER address the fact presented.

    Do you acknowledge that there is a clear, and available to every D* customer via directv.com, process to change an IRDs location? (YES/NO)

    Just like the "movers connection exemption", this ability can be construed as a form of implied consent. This gives an inference that relocate in the TOS means to remove from the service address, not into another room within the service address.

    However, if one breaks the IRD as a result of the relocation, well then yes, the customer is at fault. A unit failing after a reasonable period of time following a move, is another matter. This is where I think that CSR roulette comes into play.

    (...and as others have stated. I'm only talking about moving an IRD within the service address. Opening an IRD, is another matter...that clearly violates the TOS.)
     
  20. TBlazer07

    TBlazer07 Grumpy Grampy

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    Whatever counselor. :lol: Continue to move them. Don't open them. And repeat 150 times in every thread when someone mentions opening a receiver that it's against the TOS.

    It can be said that the ability to change the friendly name on the website is for the purpose of identifying where the receivers are located if it is incorrect as set by the installer. Of my 4 receivers 3 said bedroom and one was living room. I "changed the NAME" of the location to properly signify where they were, not to move them physically. Maybe that was their intent. Does Wikipedia address that?
     

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