Tech left 6 1/4" Holes in roof after ODU relocate.

Discussion in 'DIRECTV General Discussion' started by TBlazer07, Jan 7, 2010.

  1. tcusta00

    tcusta00 Active Member

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    Dec 31, 2007
    ...because he forgot and didn't do anything. Clear silicone on a roof when he has the right stuff on the truck? I'm not buying what he's selling.
     
  2. TBlazer07

    TBlazer07 Large Member

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    That's what I think but since I can't prove it either way and since he's coming back tonight I'm satisfied.
     
  3. tcusta00

    tcusta00 Active Member

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    Dec 31, 2007
    Yeah, not much you can do. I'd check his work (or have someone do it for you if you're not feeling up to it) in the coming week or so just to be sure.
     
  4. TBlazer07

    TBlazer07 Large Member

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    The end ...

    Tech showed up around 6:30PM. He says he "removed the clear silicon and replaced it with roof patch" then "put silicon on top of that." The second part doesn't make any sense but at least it's resolved.

    Thanks for letting me vent. :)

    BTW I paid DirecTV $50 for the dish relocation which was reasonable.
     
  5. tralfaz

    tralfaz Duplicate User (Account Closed)

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    Oct 31, 2009
    Ditto, and this is my third house with D* and they've all been roof mounted.
     
  6. n3ntj

    n3ntj Hall Of Fame

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    Each time I've had a tech out to realign the dish or whatever, they always leave me their cell numbers so I can call if I have problems. Maybe its just the D* installers in my area or who knows.
     
  7. BKC

    BKC Icon

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    Dec 12, 2007
    If you were looking up at the holes and could see light there could have been silicone in the holes. If the light was shinning down through the holes on to the floor or something, there was likely nothing in the holes.
     
  8. SledgeHammer

    SledgeHammer Icon

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    Uh, question, why would you tip the guy? I have had 3 dishes installed in my life (which required about 5 or 6 trips from DTV installers to get right) and they've never done anything to deserve a tip. Maybe the first guy who was willing to slap a coat of paint on the cables to match the eaves, but it took him 3 trips to get the install right, so I called it even.

    I tip waitresses (unless the service is bad), the girl that cuts my hair, and the guy at the car wash.
     
  9. SledgeHammer

    SledgeHammer Icon

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    Probably cause he made it all up.

    Plywood is not transparent brother. Nor can you stick a wire through it :rolleyes:.
     
  10. hilmar2k

    hilmar2k Hall Of Fame

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    The plywood is what the holes were through. It is extremely transparent at those spots. ;)
     
  11. TBlazer07

    TBlazer07 Large Member

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    Florida
    When he came back he did say he forgot to leave the HSP contact number because I had checked sigs and told him they were all excellent.

    Agree, but his response when he came back made me think he forgot or he would have been a lot more adamant about NOT coming back in the dark, climbing the roof when it was 23 degrees and redoing it.

    I choose to tip D* installers, especially when they "go the extra mile" and also let me play with their sat meter and are generally nice guys. (roof patching problem not withstanding).

    HUH? OBVIOUSLY there were holes in the plywood because he removed SIX 1/4" x 6" lag bolts! No one denied a hole, only whether it was filled with "clear silicon."
     
  12. BKC

    BKC Icon

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    Dec 12, 2007
    I'll sure agree with that! :D
     
  13. taz291819

    taz291819 Godfather

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    Oct 18, 2006
    Oh he was lying all right. If light was coming through as you said it was, he didn't use anything. Oh well, at least you got it fixed.
     
  14. fed-up-installer

    fed-up-installer New Member

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    Dec 27, 2009
    I would look on that roof, Directsat employees are poorly trained, they are commonly given the answers for any and all certification tests (including SBCA) You should never remove the footplate because if it was installed correctly the tarpatch is sealed to your shingles so odds are if he removed the footplate he removed some of your shingles as well.
    Get a roofer up there and get an estimate for repair if the shingles cant be perfectly matched oops you should get a new roof btw directsatusa is self insured if they dont want to pay call directv OOP "office of the president" and tell everyone you know about the piss poor craftsmanship and lack of skill
     
  15. BKC

    BKC Icon

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    "fed-up-installer" :D
     
  16. The Merg

    The Merg 1*

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    Jun 24, 2007
    Northern VA
    You said you stuck a wire completely through the hole and there was no silicon on it. I'd say that's proof enough.

    - Merg
     

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