After several years with DISH it is time to move over to Direct ( my contract has been fulfilled for quite some time ). Biggest reasons are the new customer savings plus the free NFL Sunday ticket ( assuming we have a season ). Just too much savings to pass up. Overall I have been very pleased with DISH and their hardware. I "chatted" with a CSr about returning the equipment and did not get very clear info regarding how it is returned. He acted like they did not want the actual dish back but did want the LNBF returned. They also acted odd about the switch and at the end suggested all that could be waived. I was surprised that they did not send people out to get their equipment and will call on Monday to ask again. Anyone who has terminated their service who can share their experience would be appreciated. Thx!