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Discussion in 'DIRECTV Installation/MDU Discussion' started by Lord Vader, Apr 27, 2011.
The complex does allow residents to install their own dishes.
Damn, these MDU Communications people are really pissing me off! First they tell me I can get a free HD DVR, then they backtrack and say I have to pay $199 for each. Then they tell me any current HD DVRs I want to bring with me to install are incompatible with their setup. Blah, blah, blah. This is turning into an unnecessary, ridiculously costly event when it shouldn't be.
I'm tempted to go tell then to f--- themselves & I'll either install the stuff myself or call a local installer and pay HIM to do it.
Go back to DircTV and tell them that individual dishes are allowed, the price if you go through the MDU, that the FCC allows dishes if the cost is to expensive and see if you can't convince them into a Mover's install. Send an email to Ellen if necessary. Talk to Retentions as the cost of replicating what you currently have is making staying with DirecTV to expensive.
Believe me, I've already done that and have expressed my frustration to Eric in the retentions corporate office. However, because this complex, unlike my current one, is controlled by MDU Communications, there is most likely nothing DirecTV can do. Eric explained to me that he has personally elevated some customer problems with MDUs to his higher ups, and every time the same result occurs--DirecTV cannot help; the MDU company is the sole entity responsible for everything.
If you ask me, this is totally BS. Doesn't DirecTV have any control whatsoever over who installs its service? Do they not realize that they can potentially lose customers--higher-paying ones like me--because of such shoddy service and broken promises?
Looks like it might be time to take on the MDU company.
Anyone else having a problem with the MDU?
I don't need yet another battle!
I live in a MDU Communications property and the only advantage I can see to going with them is you wouldn't have to run the coax through the window or patio door. However:
---you would have to pay about $8/month(for 1st 3 rcvrs; more for receivers 4 & 5)
---- the "incompatible" receiver line is probably BS(unless it's an MFH3 property) but if the SWMs are in a locked closet, you will have to play their game if you want to access to them.
--- you won't have the power inserter in your apartment, it will probably be in the SWM box, so if the SWM power supply gets knocked out, you lose your service until the tech gets to it.
---someone in this thread mentioned you might need the SWM16. MDU Comm. in my complex installed the FMC-6 chassis to house SWM8 and these chassis are not approved for the SWM16. You might want to check out if MDU installed SWM16s at the property or not.
Just some things to consider...
I'm no expert on MDU, but they don't require HR20i's do they?
Only if they actually use MFH3 which actually delivers everything over Ethernet. This is typically only for very large MDUs.
Well, why don't I just say screw all that SWM & power inserter crap and go with a setup similar to what has been currently working very well in my present abode--MRV via ethernet? After all, if that has been working just fine in my current setup, why not go the same route and even save money not having to pay for the SWMs?
Why you still asking same question ? Just do it. You have already spare KaKu dish add a switch to cover all your tuners (10 ?); you can install it on your balcony as others did ...
That does sound like the most sensible thing to do, doesn't it?
I would say - most practical. Less hassles, less talk with 'non-smart-as-we-are-here' ppl ...
Exactly. And I'll have the last laugh, so to speak.
I've already spoken to the property manager there, and she said it's perfectly fine to have a dish installed on my balcony.
Well, here's a new one...
I go to sign all the paperwork (lease, addenda, etc.) at my second abode, & the gentleman employee tells me, "There's an $80 deposit to install a satellite dish." I look at him incredulously, shaking my head, when he said, "Texas law allows us to charge a deposit to install a satellite dish."
I guess the folks in Texas still think they trump federal laws/regulations.
Federal law doesn't stop deposits unless you can prove it to be unreasonable.
I have deemed it unreasonable.
So be it.
Ok I updated it good luck with the deposit.
I am altering the deal. Pray I don't alter it any further.
I was actually focusing more on their contention that Texas law permits such fees.