First, I have to confess, VERY longtime lurker (decade?) first time poster. (19 year DTV customer) This past Sat my screen flickered a few times between the 775 error screen and normal TV. Sunday morning, 775 was permanent. I tried moving the power injector to the other receiver (have an HR44 and an HR24) no dice, yet it has a green light. Tried rebooting everything, and now I cannot access my recorded shows. If I try to access the list, I get the "Please wait" progress bar, then after a bit it returns me to the 775 error page. If I hit menu, I can see a few shows (the rectangles) but can only see about 6-7 of those and if they are multiple episodes, back to the "Please wait" loop. Called Sunday, and they wanted to charge me $99 for a truck roll. No way. Finally after bouncing around I found someone to do it no charge. This brings me to the REALLY big issue I'm having. Sept of last year my LNB failed. Called up, got a truck roll with no issue. Tech showed up and refused to climb up on my roof to replace it. Called his sup, also refused. They also refused to leave me the part. 2nd tech called out. Didn't have proper part on the truck. PROMISED he'd be back the next day, never showed. 3rd tech called out, took him all of 5 mins to get everything swapped. Now, all this time, DTV gave me credits (nothing huge) for lost viewing time, the hassle, etc. Now, apparently this has caused my account to be "Credit Flagged". I can't get ANY credits for anything. So when my monthly credit fell off, I called to renew. No dice. They did an "escalation" to the credit dept (and told me someone from there would call) to tell me why my account was flagged. Never happened. I escalated a total of 4 times, each time PROMISED someone would call. No one ever did. I'm told I'm flagged for 6-12 months, and who knows when exactly the flag will disappear. I have nothing fancy (low package, no premium channels etc). My bill is now the highest bill I have. Higher than the electric bill, gas bill, internet, etc. Giving serious consideration to dropping DTV and going with FiOS. I have my internet with them already. Anyone have any idea how to get off this "credit flag"? If I do cancel, how long do I have before I have to send the HR44 back? Need time to watch my recorded shows. And, if anyone has any advice, etc, I'd greatly appreciate it. And, if anyone knows how I can watch my recorded shows while I'm dealing with this 775 issue.......please let me know! Thx!!