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Discussion in 'DIRECTV Programming' started by Cols Dave, Aug 29, 2007.
Spaceballs love it....:lol:
Exactly. Dish Network has the luxury of having a bit a bandwidth already in stable, tested orbit. Announcing a time for a channel is a LOT easier then. They'll have the same "issues" when they launch another bird later this year/early next year. You NEVER give a definite date when the satellite isn't even parked yet!
They ARE just around the corner, and in fact, from what everyone "in the know" is saying, maybe just a week or 2 away. I mean, you CAN'T wait a week or 2? And they say us New Yorkers are impatient!!!
Well, the alternative is to give up now and move to another provider. Folks should remember that this weekend is a big NFL ST weekend. It may simply bee that DIRECTV didn't want the NFL ST load on the CSRs plus the HD load on the CSRs at the same time ..
The thing about a FIRM date is that if it's missed, people will REALLY get bent out of shape. From a business standpoint, they are better off speaking in generalities rather than a firm date. As someone who does a lot of project work with so called "firm" dates that are rarely hit, it's better off not to set them!!
So why did you leave Dish? You can always go back!!
Excellent point!!! I know from my work, that if there's ONE big project in the pipeline the CSRs ALWAYS will try and balk at adding another one at the same time. I'm sure there is always glitches with the NFL package the first week, so it's the safe bet to hold off on the HD. Which is why I can see it happening during the week next week, Wed or Thurs, as by the FOLLOWING weekend, when all those "free preview" NFL accounts go, those who paid for them and don't get them might complain, so they may not want to impact this OR next weekend with HD stuff
Only an occasional poster in this forum, but I've got to say that the anxiousness or anger or whatever you want to call it is nothing short of....silly.
What you want is a firm date, and what you want is that firm date to be right now. Or two months ago. Or whatever. DirecTV isn't offering a firm date, and rightly so. They're saying that they anticipate being able to turn on x number of HD channels in September. Any dates you are getting are from good folks like Earl who are trying to give you something to look forward to while keeping it realistic.
They are dealing with a multimillion dollar investment currently circling the earth a few hundred miles up. You don't toy around with that kind of investment, and you don't rush things. You also don't commit to things that you might not be able to control. If during all of the testing everything goes 100% perfect, you might be able to give everyone a surprise by turning it on early. But if you have some bugs to work out, it's not like you can just head out to the central office and fix it. It might take some time. And that's just the SATELLITE. What about the uplinks? What about the feeds from the content providers? Can you imagine the coordination this is taking? They aren't talking about negotiating with Disney to add an ESPN network. They're talking about adding about 20 channels at one time, with many more to follow. Forget the business aspect and just think of the logistics involved. Let's say they publicly announced September 16 as the date. ONE SNAG, and they'd have people ringing their phone lines on the morning of September 17th asking where their HD is. You don't make promises you may or may not be able to keep.
I'm sure many of you own a business of your own, or you're in a leadership position. Those of you that aren't....trust me. You don't make unnecessary promises - especially promises that depend on other people. If I'm building a house, and the customer wants to know when the windows are going to be installed, I'll say, "When they get here. That's scheduled for Tuesday, but it all depends on the shipment." Even that's a stretch, because people hear what they want to hear and nothing more.
CHILL, folks. I'm as excited as you are. But it ain't gonna make or break your life if it's tomorrow, or October.
Just so long as I get my college football in HD.
I heard this same thig at work from one of the telecom guys( we have both direct and Dish here), he also said that the HD roll out is alittle null right now, but you guys gotta chill out, they'll get it, then Dish will too then comcast and U, time warner ect, and 20 years down the road you'll be discussin how come we don't have a virtual HD gaming package yet, and who will get it first
What are you basing this on have you seen D*'s MPEG-4 channels do you have locals via D*?
All the new channels will be MPEG-4 and should easily compare to E*'s
I also don't post much on the forums, but I do check them everyday. However, it has gotten so bad with all the false predictions and and wild guesses that people are pulling out of their butts that it just isn't worth the time to even read anymore. I want the HD channels as much as the next person and would have loved for them to be available on 9/1 or 9/3 or 9/7, all of which were predicted by someone who heard it from their brothers neighbors friends dog. I know that as soon as we do get the HD channels the forums will be full of people complaining that their favorite channel wasn't added or that the picture isn't as good as they think it should be. I guess by posting this I am adding to the problem, but at least I did it in one post instead of posting the same useless whiny crap in every single thread they possibly can. :nono2:
I'm drinking Koolaid because I don't find it unreasonable that they haven't given you an exact date because they don't know an exact date?
Seems like simple logic to me. I don't expect them to "promise" something they don't know exactly.
Which would make you more angry: They give you an exact date and they miss it by two or three days, or they say "mid September" and the channels light up sometime between Sep. 14 and Sep. 20?
I think any reasonable person would see the latter choice as the more honest and upfront of the two.
I do not recall being angry. If I were in charge of marketing I would have an ad campaign out. Sep 30 we will be introducing.... That was my only point. Angry one way or the other..... nah. After all it is only TV. Now if you mess with football that could cause some frustration. I do find some people on the board who make apologies. I personally like to ask questions. I find I learn a lot more that way than just accepting.
Thou shalt never utter a criticism of D*.
I honestly rather have D10 up and running smoothly than having the engineers debug problems while it is transmitting. That would take up a lot of time and patience among us and new customers. Trust me, they will fire those puppies up when they are ready and able.
Ya... stinger slap... NOT...
Still doesn't change the fact that one of the biggest upsets of recent College Athletics was still not seen on Dish Network...
It will be intresting to see what the results will be like after this weekend...
Both Technical, PQ, ect....
For all those spouting "reasonable" responses to be patient. Stating facts and backing them up with real press releases and being calm. Please understand that this is an internet forum. There is no place for that type of behavior. Only those with rants filled with fire will be tolerated.
On a closely related topic. Can we talk about how Disney lied with "World of Tomorrow" crud? I want my my HD now and my flying car this weekend.
BTW - http://dictionary.reference.com/search?r=2&q=sarcasm
HD start up might be delayed
I was talking on the phone this morning with a tech. service rep., who told me that she thought that new HD channel start up was going to be delayed because she got a memo with a start up date three days ago, but it was recinded in the last 12 hours, so she believes there is a problem of some sort.
Please, in a few days, Dish won't even hold a candle to DirecTV.
Do the dish forum people over there have an Earl? I think probably not!
But we do, and soon we will have tons of HD, VOD, remote booking...it's a good time to be a DTV customer..