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The old switcheroo.

Discussion in 'General DISH™ Discussion' started by twiggly2, Nov 8, 2018.

  1. twiggly2

    twiggly2 New Member

    5
    0
    Dec 9, 2012
    I called Dish Network today about disconnecting my service because Directv was offering their top package and equipment for 3 tvs for $132.99 for 12 months. When I talked to the account specialist with Dish she told me she can definitely beat that price and offered me Americas Everything Pack for $109.02 for 2 years. I of course accepted the offer and renewed my 2 year commitment. 45 minutes later I logged into my account and it shows my programming package Top 250, so I called the Dish account specialist back to see what happened. Now she claims it was always the Top 250, despite both of us repeatedly saying "Everything Pack" and now I am stuck in another 24 month agreement with Dish.

    Is there any recourse for me? I feel like I was lied to because I clearly stated I wanted to switch to Directv because they were offering every channel (their premier package) for a nice discount. Thank you in advance for your opinions.
     
  2. RBA

    RBA Well-Known Member

    1,239
    99
    Apr 14, 2013
    TEXAS
    Try DISH Retention Dept.
     

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