I was in the the HR24-100 Field Test 2. I was having worsening signal strength issues and constant alignment test failures on on all my receivers for weeks, and I was also having jitters on my HR21-700. After posting my issues on various threads, I came to the realization that I needed to call DirecTV. They kindly set up a service call at no charge. Now my HR21-700 (in bad shape) shares a rack and TV with the HR24-100 I recently field tested. The HR24 was working beautifully on the latest CE. In preparation for the service call I reverted to the national release onto the HR21. The tech adjusted and replaced numerous connections inside and out. He was very thorough and likable. He replaced my Zinwell Multiswitch (Legacy) and swapped my 5LNB for a 3LNB (more legacy-I was hoping for SWM and green labels) and he a agreed that the hard drive was going bad on the HR21. He went to the truck and brought in an HR24-100 to replace it (upgrade!) . Then he starts testing signals and swapping line inputs and says, "No matter how I swap your tuner lines, the Tune 2 In is getting bad signals on your HR24." He was right about that, I hadn't noticed that since Tuner 1 was fine and anyway all my HRs were previously in bad shape signal wise. He then replaces my field test HR24, too, complete with last weeks CE on it, not to mention ALL my recordings, with a new HR24-100. He put the Field Test unit in the empty box. I mention that I believe that unit is owned not leased. He says he has to take it with him. I politely ask him to ask DTV, since he was calling them to document the swaps and authorize the 2 new units. DTV is on speaker phone, so I hear everything. The tech asks if my HR24 was owned, and the CSR said no, it is marked as leased. I couldn't think of any recourse and the guy had already spent 5 hours fixing all my issues. Did I just let a tech leave with my property? Do I have any recourse? Even if Tuner 2 was going bad, I could've used it to replace a guest-room set and had more hard drive space for WH.