The Tech Took my owned HR24-100

Discussion in 'DIRECTV - H24/HR24 Field Trial (private)' started by itzme, Jul 28, 2010.

  1. matt

    matt New Member

    Jan 11, 2010
    My suggestion was based on my dislike of how they slip owned receivers out of existence by slipping one of their cash cow leased ones in and not saying anything about it or even training their CSRs well enough so you get the "owned receivers don't exist" line when you try to get transferred to the card department, or even the logic of "all receivers are leased since I don't know any better, so this guys HR24 is a lease" which is what I bet happened.
  2. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    itzme, here's the official statement from me: You're cool. Don't worry about it. As for the details, we all understand that you have to do what you have to do. There are some really hard-and-fast rules for field trials but in the end this is not the Klingon Empire. Mistakes are not generally fatal.
  3. itzme

    itzme Hall Of Fame

    Jan 17, 2008
    Itz all good. Cool.
  4. bobnielsen

    bobnielsen Éminence grise

    Jun 29, 2006
    Since I had 4 receivers and only 2 TVs, I decided to deactivate my trusty leased HR20-700 (the others are all field trial units). The CSR said that the HR20 showed up as owned and I didn't need to return it. I asked her to check the others and they are also listed as "owned".

    Perhaps they don't want some of the older models back any more and are switching them to owned status.
  5. smiddy

    smiddy Tain't ogre til its ogre

    Apr 5, 2006
    It must be part of the "rent to own" program. :lol: Seriously, you may be on to something. :)

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