Ours was installed 15 December and we love it. It installed with no issues at all and my senior parents are happier than they've been in more than a year. We left DirecTV 14 months ago when a second failing TiVo was replaced with an R15. We originally had 3 SD DirecTiVos and were really dissatisfied with the R15s. While on U-Verse, we acquired 2 HD televisions and decided to give DirecTV another chance when I got the DirecTiVo availability notice. We got an HR24 for the main TV only because 3D is not supported by the TiVo. After 2 days, I'm already wishing we could have had a TiVo for that set too. MRV on U-Verse was very nice and we'd like to have it with DirecTV but not at the expense of what we consider a far superior interface. My only issue is this extra TiVo fee we're paying. I feel that it's inflated given what we can't do. What's the justification for that?