THR22 and NBC on Demand ch 1004

Discussion in 'DIRECTV DVR with TiVo Discussion' started by FTompkins73, Sep 13, 2012.

  1. FTompkins73

    FTompkins73 New Member

    2
    0
    Sep 12, 2012
    Weirdest thing

    1- Can access ch 1004 or 1007 on my R22 but not on my THR22

    2- Can access all other on demand channels on the THR22

    3- Channel 1004 and 1007 do not even show up in the channel list in settings/channels to be checked,unchecked,or marked as fav on the THR22

    4- On the THR22 ch 1004 shows on the home screen top picks in the upper left corner but has shows listed that are on "premere" channels

    5- When I log into directv.com and browse shows on NBC it tells me they are not available in my package, yet I have local NBC ch21

    THR22 has been hooked up a few weeks now.

    I am very puzzled and have spent hours researching and trying various ideas to try and fix.

    I have spent hours on the phone with Directv and everyone is stumped

    I have tried the red reset button.

    I tried the receiver refresh from the Directv site.

    I tried a clear and delete everything about a week ago and still no luck.

    Tried Tivo support but they said they don't support that box.

    Any other ideas?


    Receiver Model: THR22
    Receiver Software Version: 18a
    Date/Time/Duration of problem: always
    Channel(s) where problem is occurring: 1004 1007
    Do you have a Single Wire Multiswitch?: No
     
  2. codespy

    codespy Go Pack Go!!!! DBSTalk Club

    1,805
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    Mar 29, 2006
    Seasonal
    Flat out, channels 1004 and 1007 are not available on the THR22 due to copyright issues.

    IMHO, I think it had something to do with the fact that FF could not be disabled for those two channels.
     
  3. FTompkins73

    FTompkins73 New Member

    2
    0
    Sep 12, 2012
    Wow, ...that is the most clear answer I have found. Last talk with Dtv they said that it was a known issue and that "the engineers" were working on it. My issue with all of that is that if it is a known issue, why do they not make it known to the customer before purchase? Does it affect everyone with the THR22 or just people in certain areas? I mean when I look at the units specs on their website they state that it has VOD capabilities, and they do have footnotes explaining what features it does not support like WHDVR etc. I guess I feel misled.
     
  4. codespy

    codespy Go Pack Go!!!! DBSTalk Club

    1,805
    264
    Mar 29, 2006
    Seasonal
    It affects anyone with a THR22 countrywide, and its only those two channels, but the unit still has many other DOD capabilities. Until recently, the DirecTV website also indicated KidZone was a feature, but that got scrapped before the NR even though it was a feature shown on the website.
     

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