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Tips for when you re up

Discussion in 'DIRECTV General Discussion' started by wegotdatwood, Jul 24, 2012.

  1. wegotdatwood

    wegotdatwood Mentor

    31
    0
    Jul 24, 2012

    Most of that $400 is getting Sunday Ticket max for $99. The rest is just discounts from time to time.

    If you're not in the rententions department, you're in the wrong place.
     
  2. wegotdatwood

    wegotdatwood Mentor

    31
    0
    Jul 24, 2012
    Oh, I'm ecstatic about not having a bill. But those discounts are because I convinced a ton of people to get dtv over many other options. That time quite a bit of work and time to get those referrals.
     
  3. Old_School

    Old_School Legend

    389
    12
    Nov 28, 2011
    PA
    That's all fine and dandy how you got it... my point is you are new customer, you got your new customer rates. Directv don't owe you or anybody else anything except for the service which was paid for and in your or everyone else that did the referrals the small credit promised.

    That bring me back to my original statement... There are more and more these days that want something for nothing. Calling in to get whatever "freebies" they can just because someone else did. Maybe if you call back and be nice they will send someone out that can push the remote buttons for you:lol:
     
  4. onan38

    onan38 Legend

    320
    7
    Jul 17, 2008
    I have been with Directv since 1994 had a couple of upgrades over the years. HD upgrade 4 years ago. I have called in 3 times asking for a break on my my bill i only have 1 HD dvr and 1 standard dvr. Directv has always came through for me when i needed them to but i don't beat them up with asking for credits and such or threaten to leave every year or so. They provide me with a service and i provide them with a long time customer that always pays for his service on time every month. I can honestly say Directv is the best service i have bar none !
     
  5. wegotdatwood

    wegotdatwood Mentor

    31
    0
    Jul 24, 2012
    Any other tips from anyone?


    Also, do you still have to pay a monthly charge for each receiver after 2 years is up? At that point I wouldn't be in a new contract until I asked for new equipment. It would be nice not to be locked in. I do see myself every leaving but it's nice to know there isn't a buy out if I don't get new equipment.
     
  6. MarkG21

    MarkG21 AllStar

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    Jan 3, 2010
    Yes. Your bill doesn't change just because your out of contract.
     
  7. duffytoo

    duffytoo Mentor

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    Mar 13, 2005
    I don't think I've ever lied to my wife or to an employer ..... why would I lie to Direct TV, just for a freebie. I've always been trueful and they have taken good care of me.
     
  8. wegotdatwood

    wegotdatwood Mentor

    31
    0
    Jul 24, 2012
    So, for all the honest people here. What's the best deal you've been given by being honest? (Not knocking you all, just curious.)

    Also, anyone clear something up. Does time as a customer matter to DTV? Or is that a myth?
     
  9. millertime

    millertime Godfather

    370
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    Sep 2, 2007
    I was honest yesterday and wanted Redzone or the full ticket and they werent giving up anything. I have been a customer since 2001. Next stop will be retentions! Dont know if I should wait until monday though?
     
  10. billsharpe

    billsharpe Hall Of Fame

    2,750
    80
    Jan 25, 2007
    Southern...
    I switched to FiOS last October.

    I got several offers from DirecTV right after that. Yesterday I got another letter from DirecTV with all sorts of goodies, including three months free for premium channels and free Sunday Ticket with the Choice package.

    I have no interest in Sunday Ticket (there's still no NFL team in LA) and have another 15 months to go on my FiOS contract, so I don't expect to change back anytime soon.
     
  11. wideglide36

    wideglide36 Legend

    155
    1
    Jan 14, 2004

    I think it's a little of both. I, like you am a fairly long time customer (8 years), and in most cases have never gotten half of what some of the posters on here claim they get.

    I think there's more people on here working for DTV than they care to admit to.

    I also have the premier package with MLB EI and a few other extras, I have never threatened to cancel, in fact I am probably being too nice when I call.

    I have been advised by posters on here to actually lie to DTV when I had certain issues with HD DVR's, but it's just not in my nature to do so.

    All in all, I would have to say that while the CSR's were very nice, I was usually not satisfied with their conclusions.

    I also get everything in writing, as a few years back, a CSR actually lied to me and it was my word against his. So now, any thing they offer is in writing or they can keep it.
     

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