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Tired of painfully slow reciever

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by kosh56, Nov 29, 2011.

  1. Phatcat

    Phatcat New Member

    1
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    Jun 14, 2011
    On mine it's R,R,B,B,Y,G
     
  2. Church AV Guy

    Church AV Guy Godfather

    522
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    Jul 9, 2007
    I wish I was so lucky. Since the latest update, mine are like cardboard boxes.:lol: Right after the HD GUI was downloaded, they were noticeably faster, but since the last two software downloads, they have become even slower than before the HD GUI.:nono2::mad:
     
  3. spartanstew

    spartanstew Dry as a bone

    12,566
    61
    Nov 16, 2005
    Wylie, Texas
    The HD-GUI has not improved the speed in getting to places on any of my DVR's.

    Yes, once in the guide and/or list, it's faster, but getting to those locations is still just as slow.
     
  4. JeffBowser

    JeffBowser blah blah blah

    2,549
    18
    Dec 21, 2006
    Aye. We just plain need horsey-power. Last night I tried to watch my wife key in a 3 digit channel and get stymied 8 times in a row. I took it from her with a huff, and proceeded to be schooled by the HR23 3 more times before it managed to handle the 3 numbers in proper order. Fresh batteries, remote 4 feet from DVR in a dark room, it was trying to record another channel at the time as well. We were trying to tune in some jazz for some, um, private time in the bedroom, and the effing DVR really impeded on the flow of the evening for a bit :lol:

    I'm telling you - when I see a general consensus up here that some piece of hardware definitely improves things, without a significant nay-saying population on the side, that is the only thing that will make me renew my contract.

     
  5. Podkayne

    Podkayne Legend

    173
    0
    Nov 1, 2007
    My HR 20-100 is the main DVR in the house and it is STILL DOUBLE PIG-DOG SLOW!!
     
  6. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    If you have problems with the DVR not receiving all of the digits correctly do as I do and Hit the Guide Button and then Enter the 3 Digits and it will take them every time without a problem and then Select that Channel and you are good to go.
     
  7. RAD

    RAD Well-Known Member

    16,504
    142
    Aug 5, 2002
    Dripping...
    Or just hitting the info button first to bring up the channel banner and then entering the channel number also works.
     
  8. JeffBowser

    JeffBowser blah blah blah

    2,549
    18
    Dec 21, 2006
    Yes, yes, I know, but thanks. That's not my point, though. (not to mention, pulling up the guide for the first time all day, or pulling up anything, especially when the receiver is recording is almost as long.

     
  9. RAD

    RAD Well-Known Member

    16,504
    142
    Aug 5, 2002
    Dripping...
    OK, I think many will agree that the receivers can be slow, just wanted to provide a circumvention for the issue until when/if DIRECTV can fix the problem.
     
  10. Podkayne

    Podkayne Legend

    173
    0
    Nov 1, 2007
    I would like to decommission my double pig-dog slow HR 20-100, but I don't want to lose all the recordings. I'm thinking Whole Home, so I can just put the affected DVR on another TV and we can still watch the recordings, but I don't want to spend a lot. I wonder what 17 1/2 yrs with DTV, and having never asked for a thing from them, can get me?
     
  11. RunnerFL

    RunnerFL Well-Known Member

    17,054
    312
    Jan 4, 2006
    Call and ask...
     
  12. luckydob

    luckydob Godfather

    451
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    Oct 1, 2006
    Another 2 year agreement and quite possibly a refurbished HR20-100.
     
  13. Carolina

    Carolina AllStar

    97
    0
    Jan 19, 2012
    Well my receiver wasn't slow until we got that new guide. At first the guide was great, but now it has slowed to a crawl on my receiver. I have no idea what happened :shrug: Has anyone else had this problem?
     
  14. Chuck W

    Chuck W Icon

    853
    12
    Mar 26, 2002
    Connecticut
    No matter what, if you change receivers, you will lose your recordings even with an external drive. The external drive's recordings are married to the current receiver, so keep that in mind.

    With that said, as Runner said, call and ask. Be prepared to have to go to retention tho, in order to get any type of deal. The standard CSRs are stingy and on the HR34's they don't seem to wanna budge at all. If you go retention, even if you aren't out of contract, they may work with you and work something out.

    If you just want to swap the HR20 out for an HR24 instead of trying for the HR34, the only way to be sure you get an HR24 is to buy from a place like SolidSignal.com. You then can possibly get Directv to credit you the price.
     
  15. bradfjoh

    bradfjoh Legend

    167
    0
    Jul 17, 2007

    This is exactly my issue. It has become even slower the past week or so - especially when trying to pause a channel or hit guide to quickly turn it... brutal
     
  16. Church AV Guy

    Church AV Guy Godfather

    522
    7
    Jul 9, 2007
    Last evening, my HR22 was so slow, it was almost like watching a scene in slow motion. Yes, I was so unhappy, I almost chucked the thing out the window. The only thng that restrained me was the realization that the windows in my television room do not open!
     
  17. Vin

    Vin Legend

    234
    2
    Mar 29, 2004
    Using DoublePlay this week on my HR21-100 has been ridiculously slow! I also thought about throwing it out the window while watching TV from the treadmill last night but didn't think I'd accomplish much since I was in the basement at the time! :lol:
     
  18. Chuck W

    Chuck W Icon

    853
    12
    Mar 26, 2002
    Connecticut
    That's why, when I had my HR34 installed on Monday, I told the installer to specifically swap out the HR21 for the HR34 and leave the HR20's(I had 2 at the start of the install, but he replaced the HR20-100 with an HR24 because he mistakenly thought it wouldn't work with the DECA MRV setup :D ).

    He actually questioned me on replacing the HR21, saying the HR20's were older and maybe he should take one of those. I told him no way, the HR21 was the slowest of the 3, by a noticeable margin. So he replaced the HR21.
     
  19. alc965

    alc965 Cool Member

    16
    0
    Mar 14, 2012
    I called Directv and told them I am having issues with my receivers. I told DTV that the receivers would freeze and at time they would not respond neither with the remote nor manually. They responded that the problem was that I had too much shows on my DVR taped. When I told them that wasn't the case and that other DTV customers have the same problems, the CSR said that she had heard of no such cases and that my case was isolated. Looking for any or all suggestions,
     
  20. hasan

    hasan Well-Known Member

    5,957
    54
    Sep 22, 2006
    Ogden, IA
    The CSR hasn't a clue.

    I don't know what the solution is going to be, but a significant number of customers are becoming increasingly concerned about the performance of these boxes. I'm completely at a loss to suggest anything that might work, as the problem(s) appear wide spread and sporadic, really compromising the earlier hardware.

    I've adjusted my interaction style with both my HR20-700 and HR21-100. This allows me to use the boxes, but the sluggishness is way over the top. The non-DVR H21-200 upstairs remains snappy, but MRV is slow as a turtle to start.

    I've been with D* since 1995, but the lack of progress over the last year or so, in addressing sluggishness has me considering other alternatives.
     

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