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Tired of painfully slow reciever

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by kosh56, Nov 29, 2011.

  1. n3ntj

    n3ntj Hall Of Fame

    Dec 18, 2006
    My HR22-100 is very sssssslllllooooowwww to respond to my RF remote control.
  2. jamwadmag

    jamwadmag Mentor

    Feb 9, 2011
    EXACTLY! It was 'fun' for a while...now back to the ol D* of most of last year! <sigh> [​IMG]
  3. kwasnicka

    kwasnicka Mentor

    Aug 23, 2011
    My HR22-100 is very sssssslllllooooowwww to respond to my RF remote control.

    I have the same problem with my HR22-100 and the RF remote. Have to whack the remote on the couch/table/knee to get it to work properly. And yes it does have fresh batteries and is brand new RF remote I paid for through directv.com.
  4. mdavej

    mdavej Hall Of Fame

    Jan 30, 2007
    Remote abuse is not the answer. There is nothing wrong with your remotes.
  5. Homebrew101

    Homebrew101 Legend

    Jul 12, 2006
    I have an HR22-100 that is incredibly slow to respond to remote commands. I've begun watching the front of the dvr to see if the blue light blinks after a button on the remote is pressed, when it doesn't respond the blue light also didn't flash.

    I was reading on the avs forum about problems caused by the RF leaked by plasma TV's and since the TV in the room with my dvr is a plasma I am now wondering if the non-response might be caused by some RF interference from my plasma.

    It might be interesting to have a poll here as to how many that experience slow responses are also using a plasma TV.

    I'm going to experiment by switching my remote to IF.
  6. mnassour

    mnassour Icon

    Apr 23, 2002
    I have been beating my head against the wall with my HR20s ever since that damned HD guide was inflicted on us late last year.

    Two weeks ago we hit the wall. I was downloading one program, recording another, and trying to watch a third. The receiver locked up so hard that not even the red button would help. Pulled the plug, reset, no joy. It locked up yet again. Continued watching wife's Daily Show on the Internet. Afterward she said either fix it or set it out with the trash. I agreed.

    After fighting with Case Management over the issue for two weeks :new_cussi, a tech appeared today, took one look at my HR20-700s and said "these should never have been put on whole home". He offered a couple of HR22s. I asked if there were any 24s on the truck. He came back with with two boxes and hooked them up. Spent 45 minutes on the phone with Direct arguing about whether they'd refund me on two AM21Ns, so we could continue to record local sub-channels. We split the difference with them on that...one freebie, one made up for in Showtime credits. Whatever. Amazon shipped the AM21Ns today, they arrive Wednesday.

    This evening, the HR24s are running without a hiccup, lightning fast program guides, and not stutter to be seen anywhere.

    The answer....get the protection plan, then keep calling them out to replace receivers until you get the right ones.

    Do NOT settle for the old crap. If your HR24s slow down, call them out and demand new ones.

    Increased equipment costs are the only way to get their attention.

    And yes, my tech left with a $10 tip. :goodjob:
  7. Ben_jd

    Ben_jd AllStar

    Aug 21, 2006
    Exactly my problem, too. I remember getting the new GUI and marveling at its speed; now I cannot scroll through the Guide or List without a long (5-7 seconds per page) wait...infuriating.
  8. phxphotog

    phxphotog Cool Member

    Jun 28, 2007
    My HR20-100 is rebooting about every 2 hours. I was thinking that they were installing new software but now I'm thinking that something really bad is going on. It's interrupting a lot of my recordings now. Any ideas? Should I call Directv?
  9. maerativo

    maerativo New Member

    Jul 23, 2008
    N. California
    CALL. Could be the hard drive is going bad.

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