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Tivo DirecTV units update only by modem!

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by cybrsurfer, Oct 17, 2006.

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  1. cybrsurfer

    cybrsurfer Banned User

    Sep 17, 2006
    OK here is the real deal on updates:

    DirecTV based Tivo receivers like the HR10-250 dial into Tivo every day, not DirecTV. The updates are not from DirecTV, they come from Tivo.

    DirecTV models made by NDS like the HR20 update via satellite! Tivo units don't!
  2. Wolffpack

    Wolffpack Banned User

    Jul 29, 2003
    Not quite. As new updates (such as 6.3a) are released they initially are downloaded via the SAT. The phone call is required for your unit to "get the OK" to apply the update. After a period of time the update software will be removed from the SAT stream and then the phone call is required to download the update. But at this point any HR10 connected to a SAT has the 6.3a software on it from the SAT. It's just the phone call has not told the unit to apply the update.
  3. litzdog911

    litzdog911 Well-Known Member

    Jun 23, 2004
    Mill Creek, WA

    Where did you get this mis-information???

    DirecTivo's get their software from satellite during the first several weeks that a new update is available. The phone calls just trigger the installation of that software. After several weeks, though, DirecTivos do need to download the full software update via phone connection.

    In any case it's still DirecTV that provides the software download. They just contract with Tivo to create updates for the DirecTivos.
  4. cybrsurfer

    cybrsurfer Banned User

    Sep 17, 2006
    That's what I thought also... but I called advanced tech support tonight to verify the facts, and they both say:

    DirecTV models made by DirecTV or models by NDS (ie. HR20/H20) are updated via satellite.

    Tivo labeled models are updated via modem for updating software and revisions!:sure:
  5. wilbur_the_goose

    wilbur_the_goose Hall Of Fame

    Aug 16, 2006
    Another case of CSR roulette (or adv tech roulette in this case).

    The code comes from the satellite.
  6. captain_video

    captain_video Icon

    Nov 21, 2005
    This is a true statement. The HD-DVR DirecTV models with Tivo are made by DirecTV. This includes the HR10-250. All Tivo branded DVRs are standalone models and get their updates via modem. The tech was partially correct in his statement but just wasn't clear in relaying the information. The older DTivo models were built and marketed by various manufacturers and carried their logos but the later models all had the DirecTV badge as the brand name.
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