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TiVo olive branch?

Discussion in 'DIRECTV General Discussion' started by justlgi, Jul 16, 2008.

  1. Jul 16, 2008 #21 of 184

    tonyd79 Hall Of Fame

    Jul 24, 2006
    Columbia, MD
    And, I have a new Tivo in my home. It is newer than my 2 H20's. I use it for Comcast to since I have it there anyway for my cable modem.

    No matter, what, Tivo is old software. I find it clunky these days. It was a revelation last century but is in drastic need of overhaul.
  2. Jul 16, 2008 #22 of 184

    DarinC Hall Of Fame

    Aug 31, 2004
    There was a point in time when the hardware, particularly the TiVo boxes, was enough to keep many people with DirecTV, even when the service itself was going through some strain due to bandwidth issues. At this point, my perception is that DirecTV doesn't really have the edge any more on hardware (as a whole, they are neither significantly better or worse), but they do have the edge on service/programming. So at THIS point, people few are probably leaving because of it, since there's not much better out there.

    I've not had the HR21 long enough to have a complete opinion of it, on the surface, it seems that some things are better, and some things are worse. But compared to where a modern TiVo box could be at this point in time (the DirecTV TiVos were pretty much the same as they were nearly 10 years ago), the TiVo would likely win hands down. If they had allowed the feature set of the DirecTV Tivos to progress (like it did with the standalone TiVos), and if the hardware advanced like you would expect something today compared to the age of the original boxes, I feel they would have a MUCH better product than what they have today. Of course, it's all moot at this point. :(
  3. Jul 16, 2008 #23 of 184

    justlgi Guest

    Apr 11, 2008
    I'm just saying that I think there is a lot of defense and "Mine works fine" "I've never had issues" ... stuff that gets posted here that I think can be attributed more to a liking of the CE program than to people not actually having issues with their box. It gives people something to look forward to, what will be in the release, will there be new toys, widgets ... etc. So of course they are more likely to defend be more loyal, that's all I'm saying.

    As far as moving on, other than ranting and speculating in places like this there isn't much of a choice. Which makes finding articles like this fun. No one here knows what direction D* will go, even those closest to them and probably most in the company. And of course it looks like we're stuck (some of you happily) with what we have. But it's fun to speculate.
  4. Jul 16, 2008 #24 of 184

    TomF Icon

    Sep 20, 2006
    My experience has been just the opposite and my HR2x boxes are currently far more stable than they have been in the past.
  5. Jul 16, 2008 #25 of 184

    tonyd79 Hall Of Fame

    Jul 24, 2006
    Columbia, MD
    I have no problems with that. I always say that complicated systems have many inconsistent issues.

    I do take issue with people who try to blanket statement the Tivo as God's gift, however. They forget all the issues that were and are still covered on tivocommunity.com
  6. Jul 16, 2008 #26 of 184

    tonyd79 Hall Of Fame

    Jul 24, 2006
    Columbia, MD
    I am sure it is not your intent, but you are basically calling people liars (at best forgetful).
  7. Jul 16, 2008 #27 of 184

    Drew2k New Member

    Aug 16, 2006
    After 5 years I just retired my final 2 SD DirecTiiVos and swapped my last HD DirecTiVo for an HR21, having already used the HR2x DVRs since March 2007. That's how much confidence I have in the DIRECTV DVR Plus platform/software.

    As to TiVo's relationship with DIRECTV, I agree with others here that we won't see a new MPEG4 DirecTiVo any time soon. Perhaps we'll see some movement on licensing when the current agreement between DIRECTV and TiVo expires, but that's probably not even that much of a priority now that DIRECTV owns the Replay portfolio, which includes many patents similar to TiVos' patents.
  8. Jul 16, 2008 #28 of 184

    justlgi Guest

    Apr 11, 2008
    Obviously not my intent, but I do have to say that if someone were to say they've never had a blank recording, lockup, reboot or audio sync issues ... lets say in the last month then yes they are a liar.

    Just look around out side of DBStalk it's not pretty for DTV. While I do get the point on cable cards and TiVo I'm sure it's probably no worse that the agony some here have gone through with D* contractors and signal strength alignment issues. At least install issues are acknowledged here (anything to not blame the DVR software). I know that if you're on the internet 9 outta 10 times you're doing 1 of 2 things praising or complaining. But if you look there is a disproportional number of complaints about the HR's than most.

    Around here those who disent get squashed until they go away ... why ... methinks the CE program that's all I'm saying
  9. Jul 16, 2008 #29 of 184

    houskamp Active Member

    Sep 14, 2006
    well call me a liar.. haven't had a blank or lockup in a year plus..
    and as far as reboots: 1 bad CE release with a know problem.. and one HR21 test box with a bad harddrive out of the box.. other than that have not hit the red button in well over a year..
    There are a ton of top notch problem solvers here that love to help if someone want's help..
  10. Jul 16, 2008 #30 of 184
    Dr. Booda

    Dr. Booda Godfather

    Jun 18, 2007
    I think that the CE program people have issues with CE releases. That's the whole point of the program, to report issues.

    In regards to NR releases, I think that it matters how often the box is reset. If someone tries a CE and then reloads a NR after the testing, that's not the same as someone who lets the box sit for months on any given NR.

    Without knowing the reset history, it's hard to equate user issues that might have a "uptime" component to them. I've had issues immediately after NR releases (1-3 days) and others that don't crop up for many weeks. Maybe those long term ones wouldn’t have occurred if I reset the box more often as preventative maintenance, who knows. My old HR10-250 runs for about 6 months at a time without crashing so that is the uptime the HR2x should meet or exceed.

    I agree with others that the TiVo boat has sailed on for good. There's too much animosity on both sides now.
  11. Jul 16, 2008 #31 of 184

    Nicholsen Godfather

    Aug 18, 2007
    I think justlgi's point is well taken. (I am steering clear of the liar discussion.)

    This board (and the HD DVR subforum in particular) is over-weighted with very knowledgeable people who participate in the CE program. Its not really representative of the user base as a whole

    People (including myself) typically look at the world with rose colored glasses if they are personally invested in a product or a concept. This is pretty basic psychology/sociology.

    Therefore, I suspect the user satisfaction rate with the HR21 among members of the CE program is significantly higher than users in general.

    For similar reasons, I think those of us who who were really happy with out Ultimate TVs and Tivos think D* has not treated us very well by "forcing" us to a new platform to get Mpeg4. We are less likely to overlook problems withthe HR2x as a result.

    I also think people who criticize the Hr2x boxes (or the CE program) are likely to be flamed or attacked.
  12. Jul 16, 2008 #32 of 184

    swans Legend

    Jan 23, 2007
    I'm not part of the CE program. I have 3 HR20s. I had 1 HD Tivo about 18 months ago.

    I think you have it the opposite. The ones that do all the crapping are the Tivo people whining about how much they want Tivo.

    GIVE IT A FRICKING REST! There are plenty of us normal users who don't give a rat's ass about Tivo and our DirecTV HD-DVRs work just fine!
  13. Jul 16, 2008 #33 of 184

    tonyd79 Hall Of Fame

    Jul 24, 2006
    Columbia, MD
    I guess I am a liar, then. Thanks for pointing out what you cannot see.

    I have never had a blank recording. And no lockups. About two months ago, I had an issue with my HR21 rebooting once a day but it never missed a recording and never locked up. That was a CE release and I took it back to the NR with no problems (and I reported it here). As for lip synch issues, I see no more nor less than I do with other HD devices, and I get them just from the nature of the beast (multiple paths). I fix them via my Sony receiver and they seem pretty consistent to me that I dont have to monkey with the settings.

    Now, I do not call someone who is having problems a liar as different people will have different experiences. There are too many variables.

    Now, if you could just realize that the same is true for the "other side" of issues, then I will not get mad at you for calling me a liar.

    Once again, I have had more issues now and over the years with Tivo equipment than I have had with my HR's. Do I consider myself lucky? I guess so. But then again, I have friends who seem to be lucky, too.

    Oh, and this is just nonsense.

    Disproportional number of complaints? You been on tivocommunity lately? The complaint ratio is far higher on HD Tivos and cablecards than The HR's. Tivocommunity is just a litany of problems. And go look into the Comcast Tivo thing and see if you can find *anyone* satisfied.

    Now, go to your local cable office and see the bitching about in-house cable DVRs. My friend who has a Comcast box had to wait 90 minutes at the local office last week because the line of people bringning in defective equipment was that long.

    Disproportional my eye.
  14. Jul 16, 2008 #34 of 184

    LameLefty I used to be a rocket scientist

    Sep 28, 2006
    Add me to the list of liars then too. :rolleyes:

    I have had those problems in the past - you should have seen the HR20-700 complaints in mid/late 2006. But even then I didn't have them to the extent a lot of people did, and that box is still in service to this date.

    Yeah, I also had two Directv Tivo boxes (Phillips DSR6000 models) starting in 2001, and until recently one was still in service. I've moved on.
  15. Jul 16, 2008 #35 of 184
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    I know that there's a real feeling that criticizing the HR2x or CE will get you flamed or attacked. If you see a flame going on, report it. We can't be everywhere. We try our best to make sure no one gets flamed or attacked for posting an honest opinion, even when we disagree with it.
  16. Jul 16, 2008 #36 of 184

    justlgi Guest

    Apr 11, 2008
    Don't get me wrong, I didn't want anyone to think that I WAS attacking or against the CE program. Actually if the platform were more stable on the fundamentals it would be even better!

    I'm just stating that the "Mood" here is slanted pro HR and I think it's do todo with love for CE.

    Just putting it out there. Call it flame bait if you want. Hell, I posted a TiVo thread, what else could it have been?
  17. Jul 16, 2008 #37 of 184

    Sirshagg Hall Of Fame

    Dec 29, 2006
    I've had one lockup in the last 30 days but I'm also running CE software and "issues" come with this territory so i just grin and bear it.
  18. Jul 16, 2008 #38 of 184

    justlgi Guest

    Apr 11, 2008
    Consider yourself lucky. Judging by the issues with the NR those on a CE are probably doing far better. :)
  19. Jul 16, 2008 #39 of 184

    2dogz Godfather

    Jun 14, 2008
    Boy, the Church of the Almighty Tivo vs. the Church of the Cutting Edge HR.:uglyhamme

    You can count on these forums for entertainment when there is no baseball to watch on a hot summer afternoon.
  20. Jul 16, 2008 #40 of 184

    bonscott87 Cutting Edge: ECHELON '07

    Jan 21, 2003
    Look. I had at one time 4 DirecTivo's in my house. Still have one going strong in fact (the other 3 died over time). The problem with some people is they get so tied up with a UI (they just have to have the Tivo guy dancing on the screen) that they can't get past it. Frankly I don't care what the UI is of my DVR. So long as it can record and I can watch my shows I just don't care what the UI is.

    And I'll guess you'll call me a liar as well since I've had an HR20 almost 2 years now and haven't had any missed recordings since fall 2006. Not one problem with the HR21 since I got it almost a year ago. Of course I'm not talking about any CE related problems. I had a lot of problems with the last CE cycle and went back to national release. Thems the breaks. But I've never once had a problem with a national release in almost 2 years now.

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