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Discussion in 'DIRECTV DVR with TiVo Discussion' started by wahooq, May 2, 2012.
Typically a "resend authorization" on DirecTV.com helps get your locals back on the HR10's.
I have tried with DTV, they have sent out reauthorization, and that has not worked.
Really don,t want to except upgrade offer as this will lock me into a new two year commitment.
Have been with DTV since inception 1994, have never had to deal with them before.
But this is frustrating , not being able to watch locals!
If the new TiVo software version was not in the MFS partition, all the phone calls in the world won't help. Supposedly 6.4a is back in the stream now, and once all the slices are received, a phone call should activate them, or you can use the Slicer tool (I don't know exactly what it does but I assume it is similar to the manual way I have installed slices in the past.)
Ummm, what you mean ? It's STILL there.
It was removed from the stream a couple of years ago. DirecTV was/is apparently trying to get it back in the stream but I haven't seen any evidence it has actually happened yet..
Seen the stream (101W tp27) ?
Seems to me it was there all the time. But not today ...
Any hard evidence of the claim ?
Besides that fact that numerous people have connected their Tivos to a phone line, successfully forced "daily calls", and their Tivos still haven't updated? If v6.4a is truly in the satellite stream, then something else seems to be preventing these Tivos from updating themselves.
We know it was not in the stream a month ago, because a DirecTv internal contact confirmed it was not there, and had not been for some time (a couple of years). They were working with TiVo to get the daily call working and the software back in the stream. As litzdog says, the daily call now seems to be working, but no-one can get the software. So either the real software is not actually in the stream, or something else is stopping the download.
I added a line after I did check the transponder ... Not there ...
Any sign of 6.4a being in the stream??
Just did check all 31 tpns of 101W ( tp26 is SB and not visible here) for you - nope. TiVo slices should be on tp27, but there is no one FW PID exist.
OK ... finally some news from our DirecTV contacts. Hopefully this gets things moving in a positive direction. v6.4a software IS available via Tivo phone calls, so your boxes SHOULD be updating. DirecTV has requested that you provide the following information here to help them work with Tivo to troubleshoot why you're not getting the v6.4a update.
Your Tivo model number?
What Tivo software version do you currently have?
Your Tivo Service Number (TSN)? .... Should be in the system information display.
Does your Tivo have any "modifications" to its original software?
TV brand & model number?
How is your Tivo connected to your TV?
If you have an HR10-250 HD Tivo, what video output resolution(s) are you using?
If you're not comfortable posting this information here you can send me a private message and I'll pass it along to my DirecTV contacts.
OMG thanks Litzdog been wanting to post that since i started this thread!
Are you or have you been using "superpatch" by chance? Are you indicating that by slicing 6.4a onto the 6.2 you still have the MRV capability?
As of last night 2 of my 4 SD Tivos have lost the major 4 locals, CBS, NBC, ABC & Fox. Multiple attempts at reauthorization via the web site met with no stations. Even spent time w/DTV tech support which were convinced that a "clear program info and to do list" would solve the issue but ......
P.S. All 4 have the 6.2 SW.
Known reason the software update won't take effect on modified TiVo's is because it was built into the hacks to disable software updates in the bootpage.
So most people should have the slices but their modifications will never allow it to be installed.
True. But some folks without any hacks are not getting the update. I've forwarded their information to DirecTV so that Tivo's engineers can try to figure out what's going on.
Let me ask a different question.
Has ANYONE successfully downloaded 6.4a from the stream in the past few days?
It must be preface more important question - was there 6.4a spool last days ? If it was, then: what sat/tpn/PID used ? To help customers verify signal level at least.
I have a virgin, never tampered with, R10, and have had the unit call in every morning (sucessfully) followed with a restart for over two weeks. Still have 6.3 and no locals. When reacquiring sat info on restart, it never gets past 97%.
You should wait when DTV will bring back spooling of the 6.4a.