This is the third HP laptop on which my mouse/touchpad became disabled. With the two previous laptops, I had no trouble finding the disable function and toggling the touch pads back on. But with this late model HP, I simply can't find the disable/enable control. Each time I Google search for it, I find scored of pages describing how to do it with the older laptops, winch admittedly, were new laptops when those instructions were posed. FWIW, the two older computers might have had Windows 7 whereas this one has windows 19 I took the laptop to Best Buy's Geeks department, and when the locals struck out they canned Geek National Headquarters and they downloaded new drivers twice, which did not remedy my problem, and based on that, advised me to send the unit in for repair. I do not respect the integrity of their diagnosis. I asked the tech if they had found the enable/disable feature and he said they had not, so I am concerned that it is unaffected by the driver download. For six months, I have been carting around an old Dell wheel mouse, with its USB plug. It works, but I really would like the touch pad brought back into service.