I have a Hopper w/o sling. Due to a customer service issue Dish offered to upgrade me to Hopper 3 without an upgrade charge. I wasn't really planning to upgrade, so I haven't really had a lot of time to research. My Hopper is about 20% full right now. The CSR advised I could transfer my recordings via EHD. I don't currently have one. I can get one, but they have set up my appointment for tomorrow, so I'm not sure I'll have the time to get one and transfer the recordings before the tech gets here. Not sure how long to expect the transfer to take....so if anyone has a guestimate there? I gather I need to get the recordings off the old Hopper before they deactivate it to activate the new Hopper 3? I haven't seen anyone mention using this method How to Transfer Recordings Between Two Hoppers | MyDISH | DISH Customer Support to do their transfers (including the CSR). Does this feature not actually work? Trying to decide if I should just push back my install date, so I have more time to deal with getting my recordings situated. I've been using a universal remote for my Hopper, instead of the original remote. If I back up my settings to my original remote, I should be able to transfer my timers to the new Hopper with it, if I'm understanding what I've read here. Is this correct? Hmmm, I actually just got an email telling me my equipment had been deactivated, since I'm using it right now, I'm assuming this is just part of a form letter, because I asked them to send me a return kit (because I wanted to make sure the method of using the ethernet cable doesn't in fact work before I go out and buy a HD), instead of having the tech take the old unit. Otherwise, this might all be moot lol. Thanks.