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Tried to get Grandma DirecTV (because Mediacom Sucks)... No Go

Discussion in 'DIRECTV General Discussion' started by bpaulson, Dec 16, 2009.

  1. bpaulson

    bpaulson Legend

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    Jul 12, 2009
    People with limited credit history or bad credit / those who don't want to provide their SS # for a credit check.
     
  2. RACJ2

    RACJ2 Hall Of Fame

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    Have you considered putting the service in your dads name and using his SSN? I would think you could do that and then use her address as the service address. I believe they allow that type of arrangement.
     
  3. Shades228

    Shades228 DaBears

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    If Grandpa is no longer with us that would be illegal.
     
  4. scrybigtv

    scrybigtv Godfather

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    Wasn't he suggesting that the OP use his dad's name and SS#, not his deceased grandfather's?
     
  5. RACJ2

    RACJ2 Hall Of Fame

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    That's correct, the dads name not the deceased grandfather.
     
  6. Shades228

    Shades228 DaBears

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    Mar 18, 2008
    Yeah I misread that one sorry.
     
  7. Altcool

    Altcool Legend

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    you could always buy a sd dish and DIY Seach around the forms and you will find plenty of info
     
  8. GBFAN

    GBFAN Godfather

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    As was stated above, I'm sure you could find a used dish and install it. If you want to use the old receivers, you could just call in and get the service turned up or buy/lease an SD receiver. If I was in your area, I certainly would help. Setting up an SD dish is pretty easy.
     
  9. bpaulson

    bpaulson Legend

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    Jul 12, 2009
    I'm not worried about the dish... my dad and I have an SD dish (his one that he was using up until last year when he got HD and it's still attached.)

    My biggest thing is how would I get directv to set up service with the offers they are offering everyone if they don't have to do anything but turn on the service?

    I know they'll bitch about the cards so I'd simply request that if I'm bringing everything to the party the least they could do is mail out to fricken authorization cards and not make anyone pay for them.

    I would love for her to get in on the deals that directv is giving out right now but I have a feeling even if I brought everything to the party necessary for her to have it installed DirecTV would still want a deposit (bull**** but probably true.)

    Anyone have any numbers for people I could try to contact that would be willing to work with a situation like this?
     
  10. PCampbell

    PCampbell Icon

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    In the old days we bought everything and installed it without Directvs help. That may still work.
     
  11. BattleZone

    BattleZone Hall Of Fame

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    Nov 13, 2007
    You won't. DirecTV will not activate a new account with all-used equipment, and will not give "new customer" discounts to customers who don't credit-qualify.

    It isn't a lot different than those "0% financing" deals on new cars a few years back; you had to have good credit to qualify, and if you had bad or no credit, you simply weren't going to get the deal.

    Discounts only make sense if the provider knows they are going to make back the money some other way. Someone with good credit is a lower risk for not paying their bill, someone with bad or especially NO credit is statistically a much greater risk. DirecTV has implemented a number of changes over the years specifically to reduce their financial risks, and that's the primary reason that DirecTV has weathered the poor economy so well. But it also means that there's very little chance that you'll be able to get around their new-customer rules.
     
  12. Tim Godsil

    Tim Godsil Legend

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    Dec 3, 2007


    Actually they will activate a new account with used equipment. There is a trick to It I learned.

    All you have to do is get the used equipment and dish. Then install it and make sure everything works. Then call Directv up and tell them you used to have Directv Like 4-5 years ago.

    See Directv only keeps your account in the system like 2 years after you shut off service. So if you tell them you had Directv 4-5 years ago, they will have to enter you in as a new customer. You can call and cancel anytime too if your equipment is all owned.

    The only mistake I made, when my Directivo quit working, they said they would send me out a brand new DVR. They didnt tell me I would be stuck with a 2 year contract. So you have to watch out.
     
  13. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Seattle, WA
    That hasn't been my experience. I re-established my account, with the original account number, after a 2 year break in service (several years ago).
     
  14. Tim Godsil

    Tim Godsil Legend

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    Dec 3, 2007
    well i guess ymmv but just tell them you used to have it they will set u up as new
     
  15. Richierich

    Richierich Hall Of Fame

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    ellen.filipiak@directv.com

    No phone number since they change all the time.

    Send her an email as she is a Senior Vice President for Customer Service.
     
  16. Jared701

    Jared701 Legend

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    Sep 9, 2008
    This is wrong. I gave me SSN and my credit score was over 770/850 and they required me to put up the 300. I've never had a late payment and pay off my credit card in full every month. The CS rep also lied to me and told me I would get the full amount back after I made my first payment. At least you got the correct facts about having to stay with D* for 5 years to get your money back.
     
  17. Richierich

    Richierich Hall Of Fame

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    Always get it in writing and never trust a Front Line Level One CSR to have all the facts straight as I have been misled many many times and if I didn't know different I would have been screwed. They are reading from a Script.
     
  18. rudeney

    rudeney Hall Of Fame

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    Are you sure that your credit score? I used to work as a finance manager for an auto dealership and you'd be surprised at how many customers would swear they had high credit scores when in fact, they didn't. Sometimes they "forgot" about credit problems for a few years back (like charge-offs or collection account), while others had co-signed on debts that were not being paid timely by the other party. Also, paying off the credit cards every month will actually give you a lower score than carrying a balance (though usually not low enough to drop you out of tier one, all other things being good).

    I strongly suggest you check your credit score todayand if you do find that it's above D*'s thresholds for a deposit, call them back and insist that they correct their errors.
     
  19. Jared701

    Jared701 Legend

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    Sep 9, 2008
    I ordered my credit score after D* told me I'd have to deposit the $300 and used 2 of the 3 for giving the score. I'm just over a year into my commitment now so really doubt that they will change their policy for me. I spent a few hours on the phone with them during the first month complaining about this and was told there was nothing they could do. I went as high as I could through regular phone CSRs but never asked for the retention department or emailed the VP office of customer relations. I finally just got sick of fighting with them about it.
     

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